ResNexus vs RoverPass

ResNexus has 298 reviews and a rating of 4.74 / 5 stars vs RoverPass which has 31 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.74 / 5 (298)
4.61 / 5 (31)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 27, 2022
July 13, 2022
Pros/Cons
  • Pros

  • I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.
  • Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.
  • Cons

  • In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.
  • Not sure, maybe just lack of experience on my part.
  • Pros

  • I am a very busy person and am continually short on time. This integrates with my business very well.
  • I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
  • Cons

  • It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
  • Reservations were “lost”, add-on’s to reservations were either not there, or were on people’s reservations that didn’t request add-on’s.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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