RoverPass

RATING:

4.6

(42)

About RoverPass

RoverPass is a cloud-based campground booking platform for online reservation management. It is designed for campground and RV park owners across the U.S. The platform includes a dashboard where owners can easily set custom booking rates and rules based on site type, day of the week, season, and other factors. RoverPass includes an integrated notification system that sends reservation reminders and updates to campers via SMS and email. Additionally, using the platform’s management calendar, park staff can easily create, edit, and manage reservations in just a few clicks. Other features include real-time chat for communication with campers/customers, optimized site assignment for reducing booking gaps, online payment processing, plus more. Pricing is based on the sele...

RoverPass Pricing

RoverPass makes pricing easy with $2 per reservation and $2 per reoccurring invoice. Some additional processing fees apply based on the needs of the campground.

Starting price: 

$3.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Create Reservation
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RoverPass Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RoverPass

1 - 5 of 42 Reviews

Kiley

Recreational Facilities and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Give Roverpass a shot!

I would 100% recommend using RoverPass for your booking needs.

PROS

I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.

CONS

There are a few things that I would love to see and a few that I will not mention because I know that they are in the works. I would like to see the option to use promo codes available and I would also love for customers to be able to book multiple campsites in one transaction.

Reasons for switching to RoverPass

We were previously using an appoint software through our GoDaddy but it was not fulfilling our needs.

Gabriela

Hospitality, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2023

RoverPass best decision we made!

Overall RoverPass has been great for business. I would never have been able to keep up with the reservations using mypaper calender. I appreciate having the black out dates and being able to easily get the customer phone number to text with them about check-in procedures.

PROS

The best feature is the calender. I can see immediately what is available, who's coming in or out. Blocking upcoming dates is also a plus. It's easy to use these functions.

CONS

Having gone from a paper calender with reservations to RoverPass, you can imagine the benefits of RoverPass. What I find more taxing is the changes that seem to be coming more and more often. I feel that since we are a tiny, need I say micro, RV park, only 4 sites, I don't need the bells and whistles. Possibly make a simple RoverPass for the small/micro parks.

Reason for choosing RoverPass

The fees were charged to the customer

Jacqueline

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2021

Outback springs

PROS

Desired features Color status. Reports

CONS

Month and quarterly view of guests. Too many steps to get back to the reservation page

Reason for choosing RoverPass

Ease of use

Reasons for switching to RoverPass

Bonfire sold

Michelle

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

RoverPass has mad eour job easier

Overall once I learned RoverPass it has been easy to use and has helped our business.

PROS

RoverPass has helped us take our camp to the next level. Being able to offer online reservations has helped our park grow and allows us to fill spots that would have otherwise stayed empty. Thanks to RoverPass no money is collected at the camp, we are not waiting for checks to clear or having to worry about cash at the campgrounds.

CONS

There are still a few tweaks that we would like to see done to RoverPass. Mainly the communication between campers and the park. Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.

Rosemarie

Leisure, Travel & Tourism, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2023

Pleasant Experience

Scheduling customers is convenient by having it on roverpass.com.Friendly and prompt responses from customer service to any questions that arises.

PROS

Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.

CONS

Rigid structure, hard to adjust prices for specific customers or monthly rates which might be different then roverpass.com monthly rate pricing.Only to be able to see 10 days at a time. Hard to make monthly reservation without seeing if spot is open for that long.

Vendor Response

Thank you so much for taking the time to leave a review! We're happy to hear you've had an overall pleasant experience with the calendar and working with our team. Our product team is currently working on making long-term reservations more streamlined, based on feedback from customers like yourself! We're looking forward to sharing the improvements we have coming with you in the near future.

Replied March 2023