RoverPass
About RoverPass
RoverPass Pricing
RoverPass makes pricing easy with $2 per reservation and $2 per reoccurring invoice. Some additional processing fees apply based on the needs of the campground.
Starting price:
$3.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for RoverPass
1 - 5 of 46 Reviews
Kiley
Recreational Facilities and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Give Roverpass a shot!
I would 100% recommend using RoverPass for your booking needs.
PROSI love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
CONSThere are a few things that I would love to see and a few that I will not mention because I know that they are in the works. I would like to see the option to use promo codes available and I would also love for customers to be able to book multiple campsites in one transaction.
Reasons for switching to RoverPass
We were previously using an appoint software through our GoDaddy but it was not fulfilling our needs.
Suzanne
Recreational Facilities and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Great Way to Run Our Two RV Parks
Roverpass made our calendar much more efficient without the fear of double booking. It is easy to use and implement into our two parks. Instant booking has been great for our customers. We currently do it at no extra expense to the customers and we absorb the fees. There are always upgrades and the staff has always been there for me when I've had difficulties. Also another perk is that when I see an issue that affects us, Roverpass has found fixes and has gotten back to us immediately. With the Covid-19, and ensuing chaos and cancellations I have had the best customer experience with Karla and many others trying to figure things out. I felt really taken care of during a difficult time. Since we have two parks now, one we are running directly and one by work campers, I can access both easily if there are problems or questions. New features are being introduced frequently, and they have all been bonuses for us, including being able to charge customers for wood and other items.
CONSI did give 4 stars for functionality, because this is a work in progress. There are a few snags that are easily worked around, that I know a few fixes will make use easier. For instance, if you go to a future date and do something, the computer will automatically go back to the current date. For tracking financials, it is great for credit card use, but when we get cash, it has been difficult. I know these are things are what Rover Pass is working on and I'm glad to be a part of it.
Jacqueline
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Outback springs
Desired features Color status. Reports
CONSMonth and quarterly view of guests. Too many steps to get back to the reservation page
Reason for choosing RoverPass
Ease of use
Reasons for switching to RoverPass
Bonfire sold
Emily
Hospitality, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
We love RoverPass!
RoverPass has been one of the best decisions/investments we have made. It is extremely user friendly and the customer service is unmatched, both of those things are extremely important to us!
CONSThere are a couple features I have suggested that would be hugely helpful for us, like mass communication to guests, that have been warmly received but not implemented yet.
Gabriela
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2023
RoverPass best decision we made!
Overall RoverPass has been great for business. I would never have been able to keep up with the reservations using mypaper calender. I appreciate having the black out dates and being able to easily get the customer phone number to text with them about check-in procedures.
PROSThe best feature is the calender. I can see immediately what is available, who's coming in or out. Blocking upcoming dates is also a plus. It's easy to use these functions.
CONSHaving gone from a paper calender with reservations to RoverPass, you can imagine the benefits of RoverPass. What I find more taxing is the changes that seem to be coming more and more often. I feel that since we are a tiny, need I say micro, RV park, only 4 sites, I don't need the bells and whistles. Possibly make a simple RoverPass for the small/micro parks.
Reason for choosing RoverPass
The fees were charged to the customer