---
title: "EcoOnline Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of EcoOnline. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EcoOnline is a good fit for you!"
source_url: "https://www.softwareadvice.com/capa/alcumus-ecompliance-profile/reviews/"
page_type: "reviews"
language: "en"
---

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EcoOnline Reviews

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# EcoOnline User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 123

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.6/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 79 reviews (64%)
- 4 stars: 40 reviews (33%)
- 3 stars: 3 reviews (2%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- EcoOnline eCompliance is an excellent piece of software that saves time and paperwork to fill out forms with ease.
- User Friendly at the office on my laptop or on the go with my cell phone using the Ecompliance App.
- I can easily get in to read and review documents.

### Most mentioned cons

- Every time I scroll down on the inspection page and go to type in mileage it auto scrolls back up to the top of the page and it repeats this twice for some reason?
- The only issue that we have had with this software is that we are unable to use our own established scoring system (we use a 4.0 average scale).
- Adding one word to a field name (from "Project/Customer" "Project/Customer Mandatory) CREATED AN ENTIRELY NEW FIELD and skewed every aspect of our SYSTEM prompting hundreds of calls regarding bad information that once opened, was fine, but were told that this is how the software is to function.

## EcoOnline customer reviews

Showing reviews 1-25 of 123 (page 1).

### I really find this a great and easy user-friendly system, easy to teach new users.

- Overall rating: 5/5
- Reviewer: Bill D.
- Verified reviewer: Yes
- Product usage: Used daily for less than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When Hazards are spotted/identified and logged I find its very easy to close out/ track the said hazards.

#### Cons

The drop-down box (housekeeping, hot works)and the like could do with more options, this would cover more site topics /hazards

---

### Love The Software - But it can do better in "total" incident and subcontractor management

- Overall rating: 4/5
- Reviewer: Stewart D.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Ease of use, easy to train new employees and subcontractors (end users on) the app. Continues to evolve, year over year with new features. Customer support and product team are VERY helpful and seek feedback from users / clients

#### Cons

Incident management is very linear and doesnt allow for total life cycle tracking of events. Similar sytems offer claims tracking, correspondence, costs, etc. Basic an entire incident life cycle management. With eC, it basically ends with the form. More comprehensive workflows, notifications and review processes, including adding reference documents, key contact and distributions, meeting minute tracking for meeting with claims specialists, etc. would make for a more robust system. Similar to above, the total software package is geared towards a "one business" use. IF looking to be a well rounded system, integration of subcontractor management, should be considered, including how subs can access and participate in different "sites" programs. Logic / Workflows and form features. eC would benefit from building our more comprehensive form features that include review workflows (that arent linear) and allowing for images being embedded. Similarly, selections within the forms should drive new questions (i.e. there could be different pathways when clicking answer A vs. B) End user development: overall, the web browser works well, however, forms should be viewed the same as the app. it would be beneficial to be able to expand / collapse forms in web view to avoid endless scrolling. More focus needs to be put into the app as well. End users are 80% (or more) working off the app vs. web (in my experience), they need more at their finger tips, to promote participation

#### Reasons for choosing EcoOnline

overall easy adoption for the end user, knowledge of what the system can and cannot do, and price

---

### Lots of jargon - highly systemised, counter intuitive in use

- Overall rating: 2/5
- Reviewer: Richard B.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

None really to be honest. Its simply a document system isnt it - why not use microsoft word or google docs?

#### Cons

I dont agree at all with many of the reviewers here saying its easy to use and intuitive. Both OI and my team find it anything but. It appears t be a an amalgamation of things which are bolted togther to form a package. The system is not logically arranged - the hierarchy of information is completely opposite to what you d instinctively expect - wide scope to progressively more detailed - its the other way around. It makes life more difficult and frustrating and certainly not easier or more efficient. There is no handbook or training - its simply have a bumble around and you re very unlikely to ever be able to use it properly

#### Reasons for choosing EcoOnline

none

---

### Darcys review

- Overall rating: 5/5
- Reviewer: Darcy C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

8-10 great, Its been great using this for 6 months, and counting keep it up

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that it can be done so fast and efficiently . helps me keep track and stay organized

#### Cons

I wish it would be more Phone user friendly

#### Vendor response

Thanks for your review, Darcy! We’re happy to hear EcoOnline helps you stay organized and efficient. We appreciate your feedback on mobile usability and are always working to improve. Glad to have you on board for the past six months—here’s to more! —The EcoOnline Team

Replied February 2025

---

### Western Tire and Glass

- Overall rating: 4/5
- Reviewer: Michael P.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Ecompliance has made our safety program much more streamlined and added a sense of responsibility to employees in the field with instant reporting.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Ease of tracking, knowing where the employees are with the tracking function

#### Cons

We probably need to do some updated training to make better use of the system

---

### Reliable and User Friendly

- Overall rating: 5/5
- Reviewer: David B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great user interface. Performance is very reliable and system is always up / online / available for use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use and performance. No waiting for pages to load.

#### Cons

Reports are a bit difficult for me to navigate.

#### Vendor response

Thanks for your review! We're glad you find eCompliance reliable and easy to use. We appreciate your feedback on reports and will keep working to improve navigation. —The EcoOnline Team

Replied February 2025

---

### my eco review

- Overall rating: 4/5
- Reviewer: martin p.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

fast and easy process searching what i need to do to

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

navigating thru it, making it easy to find what i need quick

#### Cons

on the app is a little different to navigate

#### Vendor response

Thanks for your review! We're glad you find eCompliance easy to navigate and efficient. We appreciate your feedback on the app experience and will share it with our team. —The EcoOnline Team

Replied February 2025

---

### Good and Convenient Safety Management APP

- Overall rating: 5/5
- Reviewer: Derek D.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I started to use this system while I joined my current company. The system can provide good management of your safety trainings, tickets, and safety inputs. It is very convenient and helpful. There is an all version. It is easy accessing.

#### Cons

No complains right now. It can provide good safety management.

#### Vendor response

Thank you for your review! We're so glad to hear that you find the system convenient and helpful for managing safety trainings, tickets, and inputs. It's great to know that accessibility is working well for you.

Replied February 2025

---

### User Friendly

- Overall rating: 5/5
- Reviewer: Bev H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Easy and great program happy with how easy it is to do monthly inspections.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

That is is so user friendly and easy to complete

#### Cons

Nothing all great, very happy with program,

#### Vendor response

Thanks so much for your positive feedback! We're thrilled to hear you find the program user-friendly and that it makes your monthly inspections a breeze. Your support means a lot! - The EcoOnline Team.

Replied February 2025

---

### A great tool to manage data and roll out breifings

- Overall rating: 5/5
- Reviewer: jim j.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

easy to navigate and execute tasks a great way to engage employee participation

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

its ease of use and layout make interaction eazy

#### Cons

log on passwords changes can be bothersome with unnotified or unnoticed password changes

#### Vendor response

Thanks Jim! It's very important that the tool is easy to use and that it engages employee participation. Thrilled to hear it's working well for you.

Replied February 2025

---

### Good for safety

- Overall rating: 5/5
- Reviewer: Matthew B.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent, makes reporting easy and fast

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Streamline and fast, very easy controls and layout of buttons

#### Cons

nothing really to mention, only issue it might bring me to another section instead of infrastructure but that is very rare

#### Vendor response

Thanks Matthew! So glad to hear EcoOnline is working so well for you.

Replied February 2025

---

### ECompliance feedback

- Overall rating: 5/5
- Reviewer: Kevin T.
- Verified reviewer: Yes
- Industry: Industrial Automation
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great way to keep track of training I need or completed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ease of use of the app. Everything is super easy to find and navigate

#### Cons

I really have no complaints to be honest. I have not had any issues using this

#### Vendor response

Thanks for your review! We’re thrilled to hear you find the app easy to use and navigate. It’s great to know it’s helping you keep track of your training seamlessly. Appreciate you being a part of the EcoOnline community! —The EcoOnline Team

Replied February 2025

---

### My Experience using eCompliance

- Overall rating: 4/5
- Reviewer: Bin L.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 10000+ employees
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall it is okay, and I mainly use it to read weekly safety document and attend the required training courses. Still did not figure out how to type in inspections at the website instead of using mobile app.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Get to know the required actions under the tab "My Stuff".

#### Cons

Training courses not required for my role, but listed over there.

#### Vendor response

Thanks for your review! We're glad eCompliance helps you stay on top of required actions. We appreciate your feedback on training course listings and inspections and will share it with our team. —The EcoOnline Team

Replied February 2025

---

### quick and easy way to read documents

- Overall rating: 4/5
- Reviewer: Krista-Dawn K.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like that I can see all the documents I have read and they are easy to access.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

eCompliance is an easy way to access and keep track to the documents that are most important to read

#### Cons

It would be even easier to not have to download the document rather than just reading it online

#### Vendor response

Thanks for your review! We're glad you find eCompliance helpful for accessing and tracking important documents. We appreciate your feedback on online viewing and will share it with our team for future improvements! —The EcoOnline Team

Replied February 2025

---

### EcoOnline eCompliance Review

- Overall rating: 4/5
- Reviewer: Melanie P.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our experience has been good so far. We wanted to stop having to enter our incidents manually into an excel spreadsheet to get trending information and real-time incident numbers. I really like the functionality of the Safety Intelligence Module and look forward to creating personalized dashboards for our senior management team.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The software is very easy to use and I like the accessibility in the field with the mobile application.I really like the SMART forms functionality, especially for some of our longer incident forms.

#### Cons

I would like to see some additional workflow functionality with the incident notifications. For example, if an incident was serious, I would like the site senior manager to get notified. if it was less serious, then only our Health and Safety team could be notified of the incident, etc. I would like to see two-way sync for forms between the desktop version and the mobile version of the software.

#### Reasons for choosing EcoOnline

Because of the safety intelligence module.

#### Vendor response

Thank you so much for your feedback. We're thrilled that you're using and seeing value in the SMART forms and the Safety Intelligence module. I've shared your feedback about the additional functionality you'd like to see with the product leadership. If you'd like to discuss that more, please let your CSM know. We'd love to have you talk to the product team. Please reach out any time if there's more that we can do to ensure you have an outstanding experience with EcoOnline eCompliance.

Replied May 2023

---

### ONT ChemDoc review

- Overall rating: 4/5
- Reviewer: aaron a.
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

ChemDoc staff very helpful and respond very fast to all queries. Overall system is quite user friendly, especially for COSHH assessments. I would say it is less user friendly for process risk assessments.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The automatic extraction of data from SDS. The product search feature with SDS and COSHH assessments attached.

#### Cons

Would like to extract more data from SDS. Would like to be able to add the risk rating (rainbow system) into more of the customised fields, currently you have to have the standard ChemDoc table for this to happen. No email notification for managers once selected as approver for COSHH. Copying approved COSHH assessments between departments requires a new approver/sign off. The departments on ChemDoc correspond to different labs within the company which users mix between quite regularly between so quite tedious if someone wants to use for example methanol in two different labs they need to copy RA and get approval (sign off) twice. To duplicate a process RA in the copy field the name of the assessment doesn't appear just the chemicals that appear in that RA. Which makes it quite difficult to select the right RA to copy if several RAs contain the same chemical. For example, 10 risk assessments contain chloroform then chloroform is listed ten times in the duplicate tab and i dont know which is the RA i want to copy until i select one of the chloroforms and press duplicate. Be good if admins could control read and understood function. Since our departments correspond to different labs some experiments are conducted across multiple labs but to copy process RA all the chemicals in the RA need to be in both labs. Whereas, sometimes we store the chemicals in one lab then use them/formulations of them in different labs.

---

### High-quality platform

- Overall rating: 5/5
- Reviewer: Carmen D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

great, user friendly and easy to use

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

clarity of features, easy to access, well presented

#### Cons

customized features based on the industry

#### Vendor response

Thank you Carmen. We appreciate you sharing your experience with EcoOnline eCompliance, and how easy it's been for you to use and access the features. We're always looking for customers to share their experience in how they're using the product for their industry (or for us to learn how we could support it being even more effective for you) - your CSM can put you in touch with the right team members. We look forward to continuing to support your safety program. ~ Natalie Gregg, VP Customer Operations

Replied July 2023

---

### eCompliance outlook

- Overall rating: 4/5
- Reviewer: An T.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Comprehensive Risk assessment tool and mobile app

#### Cons

Reporting and data analysis: it was too complicate to setup a report.

#### Vendor response

Thank you so much for your review and feedback. We'd love to help you get the most out of your reporting. Safety Intelligence for eCompliance simplifies reporting and dashboards. Please reach out to your CSM to learn more, or visit us at: https://www.ecompliance.com/safety-intelligence/

Replied May 2023

---

### Zdenko

- Overall rating: 5/5
- Reviewer: Zdenko T.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall is good application

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

features on apps and link with addresses

#### Cons

Daily app availability, work, day, mionths, yeara

#### Vendor response

Thanks Zdekno! We're so glad you love EcoOnline's eCompliance.

Replied September 2023

---

### Easy way to ensure safety and compliance when working with chemichals

- Overall rating: 5/5
- Reviewer: Maria W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used other for more than 2 years
- Reviewed: February 2021
- Review source details: This review was submitted organically. No incentive was offered

The customer service is very friendly, fast reacting and customer oriented. We received excellent support in setting up the system and in training the users. Any questions we have had have been answered very quickly and helpfully. The system guides the users in facilitating risk assessments very well and over all we have liked working with it. The only very small hickups we've had have been connected to prices and invoicing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software helps us to in an easy and effective way fulfill our legal requirements to log the chemichals we use, have the Material Data Sheets easily accessible to all, assess the risks connected to every chemichal and store the information for a minimun of ten years after we've stopped using a chemichal. EcoOnline has made us work in a much better way with chemichals and we really appreciate the support as chemichals are not our core business.

#### Cons

The pricing and therefore the invoicing are a bit challenging from a customer point of view, allthough understandable from the vendor point of view. The cost is formed from the number of users and the number of chemichals in use. I would rather see a fixed price than having to expand the contract on a regular bases.

---

### Easy to use and everything in one place

- Overall rating: 5/5
- Reviewer: David M.
- Industry: Utilities
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Everything in one place makes tracking training and audit requirements so much simpler than numerous spreadsheets.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to access from any PC makes this a useful tool both in the office and out and about in the field. Its easy to add staff members and allocate their requirements right from the start and manage requirements going forward where changes may be required. The ability to set up reports for individuals or groups across different training requirements is very useful. Easy to see records and track requirements for training and audits.

#### Cons

Inability, without creating a template, to schedule/record multiple training courses for a group. Having to add group members to potentially 10 different courses is very time consuming.

---

### Chemdoc services

- Overall rating: 5/5
- Reviewer: Richard H.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2021
- Review source details: This review was submitted organically. No incentive was offered

I switched to Chemdoc so I could better manage our chemicals on site on a day to day basis and it worked we have up to date information when ever we need it and the ability to question just backs it all up.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This product is so easy to use and the availability of the support and assistance from the team is just great to date no complaints what so ever

#### Cons

At this time and after using the service for 12 months I have no negatives and I cannot see any reason why this should change

#### Reasons for choosing EcoOnline

This product was being used at different sites within the company and was adopted after seeking information from them

#### Reasons for switching to EcoOnline

the work load to maintain the system was both time and labour intensive

---

### Initial Review

- Overall rating: 5/5
- Reviewer: Quinlin P.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

overall a great experience

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Simple and Easy to use all around. I would recommend thi to others.

#### Cons

Closed Captioning is hard to find, sometimes the videos are hard to hear.

#### Vendor response

Thank you for your feedback Quinlin. We're so happy to hear that you're finding EcoOnline eCompliance easy to use. The product was designed to be simple to use and easy to customize to your organizations needs. And we appreciate the feedback on the closed captioning and video volume and have shared that with our product team. We look forward to continue being a partner in your safety program.

Replied May 2023

---

### OSHA 10 Training reporting

- Overall rating: 5/5
- Reviewer: Thomas L.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very Good

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ability to keep my company informed of my status in various safety training

#### Cons

The fact that you ask this question to a user like myself

#### Vendor response

Thank you for your feedback! We know how important it is to ensure training is up-to-date and that your organization knows that you've completed yours. We look forward to continue providing you the training you need to help keep you safe at work. We appreciate you taking the time to let us know how we're doing. Neil Gillman, Director, Customer Success

Replied May 2023

---

### Excellent software to manage COR

- Overall rating: 4/5
- Reviewer: Marty F.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We needed to get COR and this software was invaluable in helping us get it

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Excellent filling system of safety documents. Great software to do hazard assessments . Excellent training record keeping. Great way to keep track of action items

#### Cons

Constant email alerts to follow through on action items can get stressfull

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EcoOnline Reviews, Pros and Cons - 2026 Software Advice