Dot Compliance

RATING:

4.5

(26)

About Dot Compliance

Dot Compliance offers the industry's first ready to use Quality Management Solution powered by the Salesforce.com platform. The Dot Compliance Suite includes an extensive set of off-the-shelf ready eQMS and compliance pre-configured best practice processes, enabling customers to deploy quickly and cost effectively. Dot Compliance ready to use solutions include full project validation services and product validation packages. Our solutions are trusted by many life sciences companies worldwide and by thousands of users. We are fully compliant with 21 CFR part 11, EU-Annex 11 and support ISO 9001, 13485, 14971 and 27001. Dot Compliance is a platform that helps life science companies manage pre or post-market quality processes including CAPA, change control, training, doc...
Dot Compliance eQMS

Dot Compliance Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Dot Compliance

1 - 5 of 26 Reviews

Jennifer

Pharmaceuticals, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Most Comprehensive eQMS on the Market!

Dot Compliance QMS is excellent at tracking training, and creating detailed reports regarding open or closed training has been highly beneficial. In addition, due to the electronic forms and batch records, there is no worry about missing or illegible documents.

PROS

It is great to be able to use a system that has a complete quality management system and electronic batch record records, as well as forms. The system has an excellent chatter function that allows quick communication with individuals throughout the company. Another great feature this system has is the ability to link items, such as samples with batch records, batch records to change controls, or change controls to deviations, to name a few. Lastly, Dot Compliance has a very responsive and knowledgeable IT team and customer service team.

CONS

There are very few issues with the system, and since I started using Dot Compliance, they have updated the system to correct any functions that I did not like or suggested a way to work better. Currently, the only process that the system is lacking is reports regarding master documents.

Reason for choosing Dot Compliance

Dot Compliance has all the Quality Management System functions as well as electronic forms and batch records. It was the most complete system. Lastly the price of the system was the best.

Vendor Response

Thank you very much, Jennifer, we really appreciate your comments across the web! We are glad to hear you are happy with Dot Compliance QMS. In our next update, we'll introduce you to our new & improved reporting capabilities :) Thank you again, Jennifer. Kind regards, Adam Rona, VP of Product

Replied November 2022

Terry

Pharmaceuticals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

The Industry Gold Standard

Gone are the days of chasing down signatures or being tied to the office. Dot Compliance has liberated us from the constraints of paper and Excel-based Quality Management systems. The difference is like night and day, and our team can attest to the immense relief it brings. Now, we can focus more on our core tasks, confident that our compliance needs are being expertly managed. We conducted extensive research on eQMS systems before settling on Dot Compliance, and I can confidently say that it stands head and shoulders above the rest. It's more than just a software solution; it's a partner in our business success. If you're in the market for an eQMS system that truly delivers on its promises, look no further than Dot Compliance. It's the gold standard, and it has our highest recommendation.

PROS

Dot Compliance's eQMS system for Salesforce has truly transformed our business operations, and I couldn't be more thrilled with the results. It has been nothing short of a game-changer for us, simplifying our administrative processes, ensuring compliance, and keeping us audit-ready at all times. ClientPharma owes a significant part of its success and adaptability, especially during challenging times like the Covid-19 restrictions, to this exceptional system. The way it has seamlessly integrated into our daily workflow has been remarkable. Having our documentation easily accessible and trainable has proven invaluable. It allowed us to continue our operations smoothly when remote work became the norm. One of the standout features of Dot Compliance's eQMS system is its effortless implementation. With minimal customisations required, we not only stayed within our allocated timeframe but also found the transition surprisingly smooth. It's a testament to the system's user-friendly design and adaptability.

CONS

This is really nit picking, as there really isn't anything I don't like about the system, but, Salesforce limits Dashboards to 20 components and doesn't auto refresh.

Reason for choosing Dot Compliance

Cost, ease of installation. With Odoo, we were actually developing the system from scratch, however, Dot made total sense for us.

Vendor Response

Thank you for taking the time to review our product, we really appreciate your comments! We are glad to hear you are happy with Dot Compliance eQMS. The Dot team is constantly working to improve the product and user experience. Kind regards, Adam Rona, VP of Product

Replied September 2023

Corinne

Biotechnology, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2020

Promising sometimes disappointing

frustrating

PROS

Good documentation management system allows an easy retrieving of document and features

CONS

1 the version we got is "one size fits no one" the system was obviously developed to be used by a large panel of users: medical device, drugs, biotechnology. In the end, some of the features are ill-fitted 2 no confidentiality level: once a document is approved it can be viewed and printed by anyone. Masterbatch records should be only available to QA but not possible. Some document s should be restricted: labels ..not possible 3 approval of investigation, deviations CC intermediate steps .... are possible without QA review 4 risk assessments are approved only by QA - do not require additional review by professional personnel 5 professional support is not enough GMP oriented 6 the writing interphase is not comfortable at all 7 why do we have to open an investigation for each deviation- everything is written in the deviation screen any way 8 why do we have to open an investigation for QA events-usually CAPA are opened directly THe investigation feature is shallow and does not allow the review of essential criteria such as operator, materials, equipment training and qualification advanced feature are too expensive or require one on one training some of the feature are not described in the manual

Cody

Health, Wellness and Fitness, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2023

A thorough platform to manage documentation

This is a thorough platform that lets me do everything I need to. The activity trail is critical and is very clearly documented.

PROS

When I need to generate a protocol for execution, it's a straightforward series of steps. I can then quickly assign to the relevant signatories, and I can check on each person's progress any time I want. When I have trainings due, they are very clearly indicated on my home page. I can easily access them so things stay completed on time.

CONS

Sometimes it can be a bit convoluted to access certain forms. Once you have the workflow down, though, it's simply rinse and repeat for the next time.

Vendor Response

Thank you for the Feedback and comments. We are glad to hear you are happy with your Dot Compliance system, We are planning additional enhancements and capabilities in the coming versions for the electronic forms. Kind regards, Adam Rona VP of Product

Replied December 2023

Ferhat

Machinery, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Flawless Compliance with Dot Compliance

I have had a great experience with Dot Compliance. The software has been invaluable in keeping me compliant with all the necessary regulations.

PROS

Dot Compliance has made staying on top of compliance regulations fast and easy. I was able to quickly and easily keep track of all my compliance obligations without any hassles.

CONS

The only downside to Dot Compliance is that the interface is a bit clunky and not very user-friendly. It took me some time to get used to the features and familiarize myself with the program.

Reasons for switching to Dot Compliance

We switched to Dot Compliance because it is a comprehensive, user-friendly and cost-effective software solution for managing compliance with DOT regulations. It streamlines the process of tracking compliance activities and provides comprehensive reporting capabilities. It also enables us to easily store and access important documents and records.