HammerTech vs Ideagen Quality Management

RATING:

4.3

(54)

HammerTech has 54 reviews and a rating of 4.3 / 5 stars vs Ideagen Quality Management which has 167 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (54)
4.5 (167)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 2, 2021
July 5, 2024
Pros/Cons
  • Pros

  • Its easy to use once you have familiarised yourself with the system and when we have required support the Hammertech team have been excellent to deal with assisting us with any queeries.
  • System works great when you have a commitment from the project.
  • Cons

  • On some occasions it connection is lost all informant is lost. If configured information is not up dated it can prevent certain actions from completing eg.
  • A little difficult to get individuals to register themselves.
Read all user reviews
  • Pros

  • With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.
  • Integration of the software was quick and easy, as is general use on a day to day basis.
  • Cons

  • Poor integration between modules. To link issues with suppliers may be slow.
  • I waste a lot of time every time I have to use the program.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos