SafetyChain has a user interface that is easy to use, but ultimately their Customer Support is top tier! They cater to you as if they were part of your company. The value you get is wonderful.

While the interface is simple, there is a learning curve and the time to implement can be lengthy.

I like the ease of use. It’s nice to have a product that is easy to train other employees on how to use. Seeing data real time is important so decisions can quickly me made. SafetyChain is always upgrading and introduction new functions. Customer service is very helpful and responds quickly.

There isn’t anything negative to say. Overall it’s been a great experience and I look forward to what the future holds.

Complex forms that allow for professional data collection

This company is relatively new so they are still developing many aspects of their system.

We have been able to start keeping track of issues we did not necessarily realize we had. We can now accurately track waste from production, and eliminate the guesswork that comes along with paper records. We have been able to allocate more time to issues that need attention.

The back end system was very easy to learn. Working with our project manager and support team, I was able to build all of our forms and get our team ready for training in just a few weeks. I was able to create the forms nearly identical to the paper forms we were already using.

The task scheduler was a little tricky and frustrating at first. Once I became comfortable with it, I was able to schedule sanitation, maintenance, and GMP checks for the rest of the year. Now our team has them available fresh every day.

Very good experience. Safety Chain work with the customer in a timely fashion to solve issues.

Alway willing to fine tune software and add functionality.

Need to speak a common language when setting up new customers. Visions on functionality do not always match.