Coastr

RATING:

4.9

(12)

About Coastr

Coastr is the only all-in-one digital car rental management solution in the market that utilizes advanced Artificial Intelligence and telematics to provide car rental businesses with a connected digital ecosystem for digitizing their end-to-end operations. The SaaS Platform streamlines every aspect of business, from fleet management, bookings, maintenance, payments to reporting, while the keyless entry function enables remote management and delivery of the fleet. Additionally, Coastr is revolutionizing the car rental insurance market by developing on-demand insurance, which gives access to usage-based premiums while also reducing risk through data-driven usage monitoring of their fleet. Finally, Coastr also helps growing businesses through a booking app that connect...

Coastr Pricing

Free trial: 

Available

Free version: 

Not Available

Coastr is digitising the vehicle rental, flexi leasing, car subscription, and car sharing ecosystem with its hyperconnected, shared mobility platform for vehicle rental and fleet management.

Coastr Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Coastr

1 - 5 of 12 Reviews

Derek

Automotive, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

The Best Rental Platform in the Market I have used

First Class, always available to help and meet for discussion

PROS

Ease of Use, Customization, Help from Coastr design team, always releases to improve system based on feedback.

CONS

None at the moment, all has started well

Reason for choosing Coastr

Forward thinking, innovative, always improving.

Vendor Response

Thanks so much Derek! Much appreciated.

Replied July 2022

Kully

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Coastr Review

Have to say its been a pleasure to work with them, they listen well and always deliver above what is expected.

PROS

I like that they have thought about making it easy to use but have all feature the features other leading rental software platforms.

CONS

Can't say there are any as they always take on and feedback and suggestion and implement in a short time.

Reasons for switching to Coastr

Having a lot more flexibility and ideas taken on board and actioned and tailoring system to our needs

Vendor Response

Thanks so much Kully, we really appreciate this.

Replied November 2021

Risa

Automotive, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Commendable Support

Our overall experience with the team at Coastr was really great. It was the first time in all the years that I have been dealing with software suppliers, that a team was so supportive to assist in onboarding a client in a very niche industry.

PROS

Rate developmentFleet profilesOnline Booking questionsWebsite linking

CONS

Invoice billing line item and multi billing per RA

Reason for choosing Coastr

Rate capability and online integration

Vendor Response

Thanks Risa, we are glad our support team was able to assist to your liking.

Replied September 2023

Katherine

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Highly recommend

When I moved over from a ‘paper based’ system, it was seamless and I had one-on-one support at every turn. Unrivalled pricing and customer support. Regularly implemented updates, based on user experience. Fantastic product.

PROS

Straightforward setup/implementation. Fully supported throughout the process. 24/7 cloud based access.

CONS

No major drawbacks so far, not all features in use in my business.

Reason for choosing Coastr

Ease of use / user friendly

Vendor Response

Thanks you so much for your kind words Katherine. We are happy when our customers are happy!

Replied December 2022

Redwanul

Automotive, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Coastr review

My aim is to go contactless/digital and with Coastr I think this will be possible. They know what they are doing and what is required in the rental industry.

PROS

The product is easy to implement into my day to day business. The fact all of my day to day softwares such as billing, vehicle tracking & inventory is all in one software which reduces my cost and run the business knowing I am only dealing with one company who is providing all of these services for a small fee.

CONS

As I am a mobile company I may not have my desktop with me at all times and may need to process a booking from my mobile app which I believe they will be implementing this year.

Reasons for switching to Coastr

Mocheck only creates a rental agreement & damage form and does not do what’s required from a traditional rental office.

Vendor Response

Thank you Redwanul, really appreciate it!

Replied March 2021