Coastr
About Coastr
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Most Helpful Reviews for Coastr
1 - 5 of 12 Reviews
Derek
Automotive, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
The Best Rental Platform in the Market I have used
First Class, always available to help and meet for discussion
PROSEase of Use, Customization, Help from Coastr design team, always releases to improve system based on feedback.
CONSNone at the moment, all has started well
Reason for choosing Coastr
Forward thinking, innovative, always improving.
Vendor Response
Thanks so much Derek! Much appreciated.
Replied July 2022
Kully
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Coastr Review
Have to say its been a pleasure to work with them, they listen well and always deliver above what is expected.
PROSI like that they have thought about making it easy to use but have all feature the features other leading rental software platforms.
CONSCan't say there are any as they always take on and feedback and suggestion and implement in a short time.
Reasons for switching to Coastr
Having a lot more flexibility and ideas taken on board and actioned and tailoring system to our needs
Vendor Response
Thanks so much Kully, we really appreciate this.
Replied November 2021
Risa
Automotive, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Commendable Support
Our overall experience with the team at Coastr was really great. It was the first time in all the years that I have been dealing with software suppliers, that a team was so supportive to assist in onboarding a client in a very niche industry.
PROSRate developmentFleet profilesOnline Booking questionsWebsite linking
CONSInvoice billing line item and multi billing per RA
Reason for choosing Coastr
Rate capability and online integration
Vendor Response
Thanks Risa, we are glad our support team was able to assist to your liking.
Replied September 2023
Katherine
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Highly recommend
When I moved over from a ‘paper based’ system, it was seamless and I had one-on-one support at every turn. Unrivalled pricing and customer support. Regularly implemented updates, based on user experience. Fantastic product.
PROSStraightforward setup/implementation. Fully supported throughout the process. 24/7 cloud based access.
CONSNo major drawbacks so far, not all features in use in my business.
Reason for choosing Coastr
Ease of use / user friendly
Vendor Response
Thanks you so much for your kind words Katherine. We are happy when our customers are happy!
Replied December 2022
Redwanul
Automotive, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Coastr review
My aim is to go contactless/digital and with Coastr I think this will be possible. They know what they are doing and what is required in the rental industry.
PROSThe product is easy to implement into my day to day business. The fact all of my day to day softwares such as billing, vehicle tracking & inventory is all in one software which reduces my cost and run the business knowing I am only dealing with one company who is providing all of these services for a small fee.
CONSAs I am a mobile company I may not have my desktop with me at all times and may need to process a booking from my mobile app which I believe they will be implementing this year.
Reasons for switching to Coastr
Mocheck only creates a rental agreement & damage form and does not do what’s required from a traditional rental office.
Vendor Response
Thank you Redwanul, really appreciate it!
Replied March 2021