B2B Wave

RATING:

4.9

(40)

About B2B Wave

B2B Wave is a user-friendly B2B eCommerce software for businesses looking to branch out online. Our cloud-based platform lets you accept orders, create online product catalogs, add price lists, manage customers, set customer privacy groups, add sales reps, and monitor your business's performance. With a focus on facilitating your daily workflow, B2B Wave seamlessly syncs with your accounting, inventory, shipping, and payment systems. Our software is also available as a mobile app (Android/iOS). Our quick rollout and easy onboarding procedures mean your B2B online store can be up and running fast. Our customer data is safely stored in an ISO and SOC II-certified datacenter with 24/7 monitoring and kept secure with monthly audits and twice-daily data backups.

B2B Wave Pricing

Try it free for 15 days.

Starting price: 

$295.00 per month

Free trial: 

Available

Free version: 

Not Available

Easy ordering, mobile friendly, powerful dashboard
Slide 1 of 5

B2B Wave Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for B2B Wave

1 - 5 of 40 Reviews

Lindsey

51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2024

Giving the Power of Buying to your Customers!

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Ordering Portal

Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers. We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business. The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.

PROS

Easy to use Good API Great Support Fast!

CONS

Nothing to add here. Everything challenge we have put to B2B Wave has been resolved.

Max

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Well put together system easily tailored to specific needs

simple to use significant benefit is Improved stock and order visibility allowing our customers to tailor orders to what we have on hand increasing overall sales.

PROS

Simple but effective easy to set up and implement. Although using API & integrations can add a layer of complexity I like how B2B has made its platform part of a modular solution to business management. In the past, we have tried to use one central system to handle stock, Trade, retail, admin, order management and all the rest of the business process but have found that these systems rarely work as intended. and you are left short when they fail. B2b wave slots in and with other low-cost platforms to allow you to switch out any part of the process if you find a better product or need to expand due to growth

CONS

Updating order details and editing orders can be a manual and slow-going process without using ship station. The veeqo integration may solve this but improving the Excel order importer to update order info and QTY's etc would be a good way of updating order details on mass.

Reasons for switching to B2B Wave

CCP was trying to do everything under one system. We found it not fit for purpose in most of those areas there were also regular system outrages

Gavin

Sporting Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

B2B Wave - Shot Scope

Great - really enjoyed it. It has helped Shot Scope grow.

PROS

Simplicity - easy to set up and easy to train on

CONS

A few areas where there is a lack of functionality, but support does work on these.

Ryan Patrick

Wholesale, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2023

B2B Wave review

PROS

Customer service. quick and really helpful. It is the main reason why I would recommend this app. Your people.

CONS

Not always user friendly. We have multiple customers with different discount per products and categories and it is hard to input the discounts. On customer pages, they see the MSRP but dont see their discount until they check their cart out. trying to figure the best way to work this with your team as I am writing this. again really helpful customer support.