About B2B Wave

B2B Wave is a cloud-based e-commerce solution that helps manufacturers and wholesale distributors manage daily workflows on a unified platform. The solution enables businesses to manage products online, generate invoices, send marketing emails, create custom prices, track orders, plus more.

Primary features of B2B Wave include personalized product discounts, category banners, email templates, price configuration, inventory management, order processing, product catalog, reporting, statistics, and more. The platform provides a sales rep portal, which lets sales teams create new tickets and access information to place orders on behalf of customers.

B2B Wave integrates with Authorize.net, Stripe, and Paypal to accept online payments. The platform provides...


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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of B2B Wave

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(16)

16

4 stars

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0

3 stars

(0)

0

2 stars

(0)

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1 stars

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Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Ordering Portal

Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers. We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business. The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.

Pros

Easy to use Good API Great Support Fast!

Cons

Nothing to add here. Everything challenge we have put to B2B Wave has been resolved.

March 2019

Ruth from Amba Marketing (UK) Limited

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Spot On

Without a doubt we are helping B2B Wave to evole this platform as other users are. They are very responsive and supportive which I can only commend to anyone considering using B2B Wave. The help desk is exceptional and very patient with good clear explanations on how to use an area or expand what we can do with an area. Their help provides an on going training and understanding of what the system can do to help our business grow. And all this promptly and with a smile!

Pros

As a smaller specialist distributor we found the ease of use and efficiency of up loading products to be spot on. Using B2B Wave allows us to create a very professional presentation for our retail customers and consumers alike. The B2B section is very easy for our retailers to use and ticks every box we were looking for: real time updated stock levels, easy ordering for the retailer, ability to advise the retailer that carraige will be charged where appropriate, ability for us to add stock to retailer orders on their behave and a suberb serach engine for example

Cons

There are some extra sections that we would like on this system but thats not been an issue to date - as we've asked B2B Wave can we do 'xyz' they have found solutions or created solutions for us.

January 2018

Michael from Teddee & Co

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

This has to be one of the best systems on the market and it's simple and easy to set up and use.

Without B2B Wave I wouldnt have an online business. My customers can purchase my products 24/7 and pay instantly as well as having full control over how and when their products are dispatched. Set up an API to connect B2B Wave to warehousing and delivery to make one perfect ly connected system.

Pros

Wholesale e-commerce sales are simple and easy to achieve and my customers love its accessibility and find it great to use. Multiple price lists in different currencies are easy to set up and each product can have as much or as little details as required. Attached payment gateway (WorldPay or PayPal) are perfect for growth of online sales. The system has loads of little addons that make this system perfect for any business looking to wholesale online from 1 to 1000+ products. Having used other more expensive systems like TradeGecko this is without a doubt the best system I have used in a long time. Customer support is great and it's the first time any company has acted on suggestions made by their customers. The system continues to grow and just gets better.

Cons

Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

Response from B2B Wave

Replied February 2018

Thank you so much for your kind words. We deeply value our customer feedback¿ we are already working on some new exciting features that will enhance your experience with our software. We are looking forward to helping your flourish and grow more!

July 2017

Ryan from Trade Shutters

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Without B2B Wave we wouldn't be where we are now. We've increased our monthly turn over by 1200%!

The team is always very goof at B2B Wave. I don't even have to report a bug to them, the minute something goes wrong they are notified immediately and working on it straight away. It does everything you need plus more!

Pros

Easy to Use! Extremely Versatile! Super Fast! Fantastic Support! Cheap Monthly Price! Cant be beaten!

Response from B2B Wave

Replied July 2017

Thank you very much Ryan! It's been a pleasure working with you. Remaining flexible for accommodating our customers needs, has been a priority for us from day one. We look forward to helping grow even more.

July 2018

Con from Achieve Logistics Solutions Pty Ltd

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Excellent product for wholesale businesses. Excellent support.

Pros

Ease of use for customers as well as administrators. The team and B2B is very helpful and were happy to customise software to meet our requirements.

Cons

it would be an improvement if software connected directly to myob. Currently we use some middleware to connect to myob.

Response from B2B Wave

Replied July 2018

Thank you so much for your review! We have been working diligently to make our software easy-to-use for our customers and their customers too. We are always looking for ways to improve and new integrations are in our roadmap.