All Channable Reviews
1-25 of 92 Reviews
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Nathan
Verified reviewer
Retail, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great tool, great support
I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support.
PROSYou have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear.
CONSMaybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked.
Vendor Response
Hello Nathan, Thank you for such an outstanding review and for trusting us to help grow and organize your business for over two years! As to your comments, there is 100% a solution to manage rules in bulk using Channable's 'Master Rules.' Please feel free to contact our support team or go to our help center articles on the Channable website, that cover this feature. Kind regards, The Channable Team
Replied November 2020
Danny
Verified reviewer
Marketing and Advertising, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Using Channable as a SEA specialist
As a SEA specialist I use Channable primarily to manage my Shopping feed en my feed that I use for campaign building. For this, Channable gives me the freedom I need. To add, remove, replace information.
PROSSuper-duper user friendly. I haven't tried yet; but I think I can teach a monkey to use Channable. In a PPC world where the use of feeds gets more and more important, it is of great value that there is a tool like Channable that enables me manage my feed, without having any programming skills. It allows me to give me a lot of freedom. And most importantly: I'm not stuck to boring source feeds, where my hands are tied. And, let's face it: to understand how a feed is build up takes quite some time to comprehend. The user friendly interface helps me to easily explain it to (junior) colleages.
CONSI'm very happy about the feed-mangement part of Channable. And in that division, I think Channable is the best tool around. I am less excited about the other features. The text ads editor for instance. The basics here work fine. But when you want distinguish and really take a next step, the tool is too limited. And in that department there are quite some campaign building tools that are better.
Reason for choosing Channable
User friendly
Vendor Response
Hello Danny, Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work to get everyone up and running as fast as possible with our tool! As for Ads the same idea is applies, we want to make Ads accessible to everyone. If you would like to dig even deeper into the tool we have a help center, tutorial videos and of course our customer support for more information. Kind regards, The Channable team
Replied June 2019
Bart
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2022
Slow or no response - blaming third parties for not working modules
Very bad, they need to step up their customer service game.
PROSNot much, it's lacking basis functionality, anything standard you would like to add costs you extra even before it works.
CONSOverpriced, they are only looking for ways to charge more, sell upgrades. No solutions if something doesn't work.
Reasons for switching to Channable
Channable is not delivering, so we have to handle orders and repricing manually now for 6 weeks. No solutions and no paybacks are offered.
Victor
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2022
Not the best but a reliable choice for channel management
Reliability and integration with virtually all the platforms that you could need and more. Sometimes I feel that they should put more effort in different features rather than channel integration (so many channels).
CONSIf you are switching from another platform probably you'll get the same features that you had.
Reason for choosing Channable
Price
Laura
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Saves me so much time
This tool is very easy to work. Great customer service and it makes my clients grow through it's possibilities and connections.
PROSUsing Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant.
CONSOrder connections are not available for every CMS.
Reason for choosing Channable
At that moment, Channable already had the Text Ads functionality up and running so someone at a conference advised me to go check it out. I started working with it the next day and once I saw how everything worked, I never even looked at another product again.
Vendor Response
Hello Laura, Thank you for the wonderful review and taking the time to voice your opinion! We strive to meet the needs of all of our clients and are happy to take suggestions for how to better our tool. We develop based off customer feedback, so please, if there is a connection you need contact our support team. Any CMS can be connected via our custom API. Kind regards, The Channable team.
Replied August 2019
Marthijn
Verified reviewer
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Marthijns review
Support is very well and almost no bugs.
PROSAlmost everything we would like to do with our feeds you can do with Channable. There are almost no limitations.
CONSThe pricing is getting to high if you do have many products.
Vendor Response
Hello Marthijn, Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work off of customers ideas, so if there is anything else we could provide to push the limits even further please let us know! Kind regards, The Channable team
Replied June 2019
Dylan
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Amazing partner
Always helpfull and if you can not find a way to make it work, their support does.
CONSThat my internet speed is so slow ;) haha so not their problem
Vendor Response
Hello Dylan, Thanks for leaving us such a awesome review. We're glad Channable has impressed you so much. As you said support is always here to help with any problems you may face! Good luck with you internet connection! The Channable team
Replied June 2019
Achim
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Channable for Marketing Automation - No 1 Choice
Very good, tool works as it should and customer service is always very helpful
PROSEasy to implementEasy to useSaves us a huge amount of time and work
CONSSome features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly
Martin
Retail, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
FUNCTIONALITY
3
Reviewed October 2023
Expensive but stabil
Good and it feels stable which is a must when working with these kind of systems.
PROSI like the fact that I have the feeds per brand and base the new feeds on the main raw feed. Also it is easy to copy rules between the brand and feeds but the ability to have special rules for some feeds. Also the system is fast to work in.
CONSGoing from an other system I am missing some features that may be good to have. First off an overview of the items and data about them. And I am also missing the sync with GMC and Google Ads data that I can create special rules on.
Tim
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Best feed management tool
Channable is easy to use for beginners, but is also advanced enough for power users. Many times its plug and play: connect your shop, import products and connect to the service. We use Channable to manage different feeds for our clients and can tailor the feeds to their needs (for instance: exclude products, different pricing). Thanks to the API connection it is possible to get orders directly in your webshop.
CONSFor starting webshops with many products the pricing model can be a bit steep, but it is worth it, because it saves time.
Rafa
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Delas mejores opciones para la gestión multimarketplace
Es bastante sencillo e intuitivo de usar, y permite la creación de más lógicas automáticas que algunas herramientas más caras
CONSEcho de menos el poder hacer ciertas gestiones en bloque en vez de manualmente.
Reason for choosing Channable
Por una combinación de alcance, funcionalidades y precio
Pepijn
Apparel & Fashion, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2023
Pepijns review Channable
Wij zijn erg blij met Channable, hierdoor is onze stroom continu up-to-date.
PROSDoor Channable hebben wij verschillende systemen gekoppeld. Hierdoor hoeven we dit niet meer handmatig te doen wat het ontzettend makkelijk maakt.
CONSJe hebt enige kennis nodig om goed met Channable overweg te kunnen. Daarnaast zijn regels niet altijd duidelijk te organiseren.
Marco
Marketing and Advertising, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The guide of a data jungle
We have tried manage product data with Channable and sell omnichannel.
PROSWe have tried Channable for our clients who needs it for his omnichannel solution.
CONSThe tool seems to expensive for our needs.
Sacha
Furniture, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Perfect tool to automate your sales on market places and excellent support team
We use Channable to connect with different market places in Europe. It's a tool with a very user friendly interface an also a an excellent customer support. When you face issues, errors or difficulties their support team will help you until everything is solved.
PROSI'm not technical at all but even then it's no problem to learn working with Channable. Thanks to Channable our product information is always up to date on many different platforms and market places.
CONSWhen you're new to Channable it looks like 'a lot'. But when you get to know the basics you will be over that feeling very soon :).
Kay
Consumer Goods, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great must-have for all smal to large e-commerce sites
easy to use, within a day you got your entire world right at your fingertips. and more than once made huge revenue jumps within days.
CONSSometimes to do very specific things there is a lot of trickery involved, but that's to be honest the strength of this platform as well.
Vendor Response
Hi Kay, Thank you for your kind words and rating. It's a pleasure knowing that you're having a positive Channable experience! If you ever need any help, we have live support and a help center on our website that's got you covered! Kind regards, The Channable team
Replied June 2019
Charlie
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Best Product Feed Out There
11/10
PROSPerfect for Google and Facebook Ads. Quality Support
CONSN/A there was nothing I didn't like about this product
Vendor Response
Hello Charlie, Thank you for the awesome review! We are happy to hear that you have been with us for so long and are still satisfied. That is what we strive for with every user. If there is ever anything you need please feel free to reach out to our support team and we will keep you going! Kind regards, Than Channable Team
Replied November 2020
Julie
Retail, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great tooling for ecommerce websites
Great experience, would recommend.
PROSChannable is so important for us because it bundles lots of features for our shopping campaigns, to our third party ecommerce platforms while handling our productfeed. We could not do it without Channable. The customer service is really good and they really try to help you as good as they can.
CONSA bit difficult to get to know how everything works and where you can make the right adjustments but once you get to know the tool it gets better.
Giorgio
Consumer Goods, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
absolutely delighted
everything, it is simple and easy to understand
CONSnothing to complain about, we are happy!
Elisabeth
Retail, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Very helping customer support Team
The excellent support - always if I asked for help - it appeared immediately
CONSSo far nothing - controll is given, support is there and helping faqs are too availalbe
Reasons for switching to Channable
Very good service - easy to use plattform
Malek
Human Resources, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2022
Good service
ease of use and automation. Also, fast customer service.
CONSsome basic features do not exist (bulk feautres to select campaigns...etc)
Robin
Consumer Goods, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2019
Powerfull tool that saves a lot of work
It helped a lot to offer our feeds correctly to Google Shopping and Facebook ads The rules you can use are powerfull and save a lot of work
CONSIt got pretty expensive when our channels and porductcount grew.
Vendor Response
Hello Robin, Thank you for the honest feedback. We try to provide the highest level of service and quality for every service we offer. Our pricing is very transparent on the site and there should be a price plan that suits the needs of you and every customer. Kind regards, The Channable team
Replied June 2019
Frits
Verified reviewer
Consumer Electronics, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great versatile tool
There is a great amount of platforms available and there seems to be a fix for anything. If you have an expert on usage of the tool it is really easy to use.
CONSIt is quite complicated and needs some time to get around, but support is great.
Jonathan
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Elossa x Channable
Sync of channels via API with different market places
CONSRules to define attributes or fix errors through mapping
Ibrahim
Retail, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Channable Support for Alpargata Uris
I needed support optimizing rules and master rules for my client, and the Channable support team responded to my questions but also optimized my feed and master rules.
PROSThis software is easy to use, very friendly and contains all necessary features that we need.
CONSLimited amount of Master Rules that we can use for each feed.
Reasons for switching to Channable
More affordable price for our feed size.
Martine
Marketing and Advertising, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed October 2021
Recommended
Generates a lot of ads with little effort once it's set up correctly. Very helpful account managers and service team.
CONSQuite complex to learn and manage all the different rules.