All Channable Reviews

1-25 of 92 Reviews

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User Profile

Nathan

Verified reviewer

Retail, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great tool, great support

I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support.

PROS

You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear.

CONS

Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked.

Vendor Response

Hello Nathan, Thank you for such an outstanding review and for trusting us to help grow and organize your business for over two years! As to your comments, there is 100% a solution to manage rules in bulk using Channable's 'Master Rules.' Please feel free to contact our support team or go to our help center articles on the Channable website, that cover this feature. Kind regards, The Channable Team

Replied November 2020

Danny

Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Using Channable as a SEA specialist

As a SEA specialist I use Channable primarily to manage my Shopping feed en my feed that I use for campaign building. For this, Channable gives me the freedom I need. To add, remove, replace information.

PROS

Super-duper user friendly. I haven't tried yet; but I think I can teach a monkey to use Channable. In a PPC world where the use of feeds gets more and more important, it is of great value that there is a tool like Channable that enables me manage my feed, without having any programming skills. It allows me to give me a lot of freedom. And most importantly: I'm not stuck to boring source feeds, where my hands are tied. And, let's face it: to understand how a feed is build up takes quite some time to comprehend. The user friendly interface helps me to easily explain it to (junior) colleages.

CONS

I'm very happy about the feed-mangement part of Channable. And in that division, I think Channable is the best tool around. I am less excited about the other features. The text ads editor for instance. The basics here work fine. But when you want distinguish and really take a next step, the tool is too limited. And in that department there are quite some campaign building tools that are better.

Reason for choosing Channable

User friendly

Vendor Response

Hello Danny, Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work to get everyone up and running as fast as possible with our tool! As for Ads the same idea is applies, we want to make Ads accessible to everyone. If you would like to dig even deeper into the tool we have a help center, tutorial videos and of course our customer support for more information. Kind regards, The Channable team

Replied June 2019

Bart

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Slow or no response - blaming third parties for not working modules

Very bad, they need to step up their customer service game.

PROS

Not much, it's lacking basis functionality, anything standard you would like to add costs you extra even before it works.

CONS

Overpriced, they are only looking for ways to charge more, sell upgrades. No solutions if something doesn't work.

Reasons for switching to Channable

Channable is not delivering, so we have to handle orders and repricing manually now for 6 weeks. No solutions and no paybacks are offered.

User Profile

Victor

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed November 2022

Not the best but a reliable choice for channel management

PROS

Reliability and integration with virtually all the platforms that you could need and more. Sometimes I feel that they should put more effort in different features rather than channel integration (so many channels).

CONS

If you are switching from another platform probably you'll get the same features that you had.

Reason for choosing Channable

Price

User Profile

Laura

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Saves me so much time

This tool is very easy to work. Great customer service and it makes my clients grow through it's possibilities and connections.

PROS

Using Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant.

CONS

Order connections are not available for every CMS.

Reason for choosing Channable

At that moment, Channable already had the Text Ads functionality up and running so someone at a conference advised me to go check it out. I started working with it the next day and once I saw how everything worked, I never even looked at another product again.

Vendor Response

Hello Laura, Thank you for the wonderful review and taking the time to voice your opinion! We strive to meet the needs of all of our clients and are happy to take suggestions for how to better our tool. We develop based off customer feedback, so please, if there is a connection you need contact our support team. Any CMS can be connected via our custom API. Kind regards, The Channable team.

Replied August 2019

User Profile

Marthijn

Verified reviewer

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Marthijns review

Support is very well and almost no bugs.

PROS

Almost everything we would like to do with our feeds you can do with Channable. There are almost no limitations.

CONS

The pricing is getting to high if you do have many products.

Vendor Response

Hello Marthijn, Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work off of customers ideas, so if there is anything else we could provide to push the limits even further please let us know! Kind regards, The Channable team

Replied June 2019

Dylan

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Amazing partner

PROS

Always helpfull and if you can not find a way to make it work, their support does.

CONS

That my internet speed is so slow ;) haha so not their problem

Vendor Response

Hello Dylan, Thanks for leaving us such a awesome review. We're glad Channable has impressed you so much. As you said support is always here to help with any problems you may face! Good luck with you internet connection! The Channable team

Replied June 2019

Achim

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Channable for Marketing Automation - No 1 Choice

Very good, tool works as it should and customer service is always very helpful

PROS

Easy to implementEasy to useSaves us a huge amount of time and work

CONS

Some features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly

Martin

Retail, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

FUNCTIONALITY

3

Reviewed October 2023

Expensive but stabil

Good and it feels stable which is a must when working with these kind of systems.

PROS

I like the fact that I have the feeds per brand and base the new feeds on the main raw feed. Also it is easy to copy rules between the brand and feeds but the ability to have special rules for some feeds. Also the system is fast to work in.

CONS

Going from an other system I am missing some features that may be good to have. First off an overview of the items and data about them. And I am also missing the sync with GMC and Google Ads data that I can create special rules on.

User Profile

Tim

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Best feed management tool

PROS

Channable is easy to use for beginners, but is also advanced enough for power users. Many times its plug and play: connect your shop, import products and connect to the service. We use Channable to manage different feeds for our clients and can tailor the feeds to their needs (for instance: exclude products, different pricing). Thanks to the API connection it is possible to get orders directly in your webshop.

CONS

For starting webshops with many products the pricing model can be a bit steep, but it is worth it, because it saves time.

User Profile

Rafa

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Delas mejores opciones para la gestión multimarketplace

PROS

Es bastante sencillo e intuitivo de usar, y permite la creación de más lógicas automáticas que algunas herramientas más caras

CONS

Echo de menos el poder hacer ciertas gestiones en bloque en vez de manualmente.

Reason for choosing Channable

Por una combinación de alcance, funcionalidades y precio

Pepijn

Apparel & Fashion, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2023

Pepijns review Channable

Wij zijn erg blij met Channable, hierdoor is onze stroom continu up-to-date.

PROS

Door Channable hebben wij verschillende systemen gekoppeld. Hierdoor hoeven we dit niet meer handmatig te doen wat het ontzettend makkelijk maakt.

CONS

Je hebt enige kennis nodig om goed met Channable overweg te kunnen. Daarnaast zijn regels niet altijd duidelijk te organiseren.

Marco

Marketing and Advertising, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The guide of a data jungle

We have tried manage product data with Channable and sell omnichannel.

PROS

We have tried Channable for our clients who needs it for his omnichannel solution.

CONS

The tool seems to expensive for our needs.

Sacha

Furniture, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Perfect tool to automate your sales on market places and excellent support team

We use Channable to connect with different market places in Europe. It's a tool with a very user friendly interface an also a an excellent customer support. When you face issues, errors or difficulties their support team will help you until everything is solved.

PROS

I'm not technical at all but even then it's no problem to learn working with Channable. Thanks to Channable our product information is always up to date on many different platforms and market places.

CONS

When you're new to Channable it looks like 'a lot'. But when you get to know the basics you will be over that feeling very soon :).

Kay

Consumer Goods, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Great must-have for all smal to large e-commerce sites

PROS

easy to use, within a day you got your entire world right at your fingertips. and more than once made huge revenue jumps within days.

CONS

Sometimes to do very specific things there is a lot of trickery involved, but that's to be honest the strength of this platform as well.

Vendor Response

Hi Kay, Thank you for your kind words and rating. It's a pleasure knowing that you're having a positive Channable experience! If you ever need any help, we have live support and a help center on our website that's got you covered! Kind regards, The Channable team

Replied June 2019

Charlie

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Best Product Feed Out There

11/10

PROS

Perfect for Google and Facebook Ads. Quality Support

CONS

N/A there was nothing I didn't like about this product

Vendor Response

Hello Charlie, Thank you for the awesome review! We are happy to hear that you have been with us for so long and are still satisfied. That is what we strive for with every user. If there is ever anything you need please feel free to reach out to our support team and we will keep you going! Kind regards, Than Channable Team

Replied November 2020

Julie

Retail, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great tooling for ecommerce websites

Great experience, would recommend.

PROS

Channable is so important for us because it bundles lots of features for our shopping campaigns, to our third party ecommerce platforms while handling our productfeed. We could not do it without Channable. The customer service is really good and they really try to help you as good as they can.

CONS

A bit difficult to get to know how everything works and where you can make the right adjustments but once you get to know the tool it gets better.

Giorgio

Consumer Goods, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

absolutely delighted

PROS

everything, it is simple and easy to understand

CONS

nothing to complain about, we are happy!

Elisabeth

Retail, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Very helping customer support Team

PROS

The excellent support - always if I asked for help - it appeared immediately

CONS

So far nothing - controll is given, support is there and helping faqs are too availalbe

Reasons for switching to Channable

Very good service - easy to use plattform

Malek

Human Resources, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2022

Good service

PROS

ease of use and automation. Also, fast customer service.

CONS

some basic features do not exist (bulk feautres to select campaigns...etc)

Robin

Consumer Goods, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2019

Powerfull tool that saves a lot of work

PROS

It helped a lot to offer our feeds correctly to Google Shopping and Facebook ads The rules you can use are powerfull and save a lot of work

CONS

It got pretty expensive when our channels and porductcount grew.

Vendor Response

Hello Robin, Thank you for the honest feedback. We try to provide the highest level of service and quality for every service we offer. Our pricing is very transparent on the site and there should be a price plan that suits the needs of you and every customer. Kind regards, The Channable team

Replied June 2019

User Profile

Frits

Verified reviewer

Consumer Electronics, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great versatile tool

PROS

There is a great amount of platforms available and there seems to be a fix for anything. If you have an expert on usage of the tool it is really easy to use.

CONS

It is quite complicated and needs some time to get around, but support is great.

Jonathan

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Elossa x Channable

PROS

Sync of channels via API with different market places

CONS

Rules to define attributes or fix errors through mapping

Ibrahim

Retail, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Channable Support for Alpargata Uris

I needed support optimizing rules and master rules for my client, and the Channable support team responded to my questions but also optimized my feed and master rules.

PROS

This software is easy to use, very friendly and contains all necessary features that we need.

CONS

Limited amount of Master Rules that we can use for each feed.

Reasons for switching to Channable

More affordable price for our feed size.

Martine

Marketing and Advertising, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed October 2021

Recommended

PROS

Generates a lot of ads with little effort once it's set up correctly. Very helpful account managers and service team.

CONS

Quite complex to learn and manage all the different rules.

Showing 1 - 25 of 92 Reviews