About Productsup

Productsup is a cloud-based catalog management solution that helps midsize to large businesses manage and optimize feeds, data and content for products. The centralized solution enables users to synchronize information from ERPs or any source and analyze, promote and publish on various marketplaces.

Key features of Productsup include content management, custom product attributes, drag-and-drop functionality, preconfigured templates, data preview and feed audit. It comes with an A/B Testing module, which allows agencies to test and identify variations of a feed facilitating performance. Additionally, it lets marketers analyze, customize, resize and manage missing images in products feed across channels.

Productsup provides an application...


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Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of Productsup

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

April 2018

Antoan from We Are Pentagon

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

ProductsUp is very powerful and solves our data transformation challenges.

We are dealing with a lot of data transformation challenges and Productsup has helped us overcome these in a very efficient way and has greatly reduced the amount of duplication in our work. It has also greatly improved the speed with which we are able to publish products and the quality of the content we publish as we are able to extract and structure more meaningful information from the data we receive.

Pros

Productsup has a huge amount of integrated functions to automate the product data processing. There are predefined templates for a large list of marketplaces and it is also highly customizable, so it fits our specific needs. Our Product Data Team are happy to use it because there is no codding needed. Data transformation rules are applied via a drag & drop interface and one big advantage is that you can instantly see the results in the data view. The support is great! We always receive a very fast and helpful response. If there is something that the 1st line support cannot handle, it is immediately escalated to the IT team and then quickly resolved. We also like that they are constantly improving the product - adding new features, channels, improving the overall performance and they listen to customer feedback.

Cons

It takes a bit of time to get familiar with the system, because it has so many functions. A facility to track changes would be nice, because usually more than 1 person works on a project and it can get a bit messy.

Response from Productsup

Replied May 2018

Hi Antoan, thanks a lot for your feedback! It is great you love our platform so much and appreciate all the features that make it so intuitive and easy to use. The support team is always happy to help you with any future feed challenges or hosting an in-depth session on new features whenever they are released :) The change log is a feature a lot of clients would like to see implemented into the platform and we definitely have it on the roadmap! The new Data-View will automatically refresh once another user saves a change, so adjustments are a bit more transparent with multiple active users. Please don't hesitate to reach out to us in case you have any more ideas for features or improvements! - Lena Wisser, VP Client Solutions

December 2018

Roy from Coolblue

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Consumer Electronics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Absolutely indispensable part of our marketing stack

Pros

We have been using Productsup for a few years now, and are still amazed at the level of control over data it gives to us as a marketing department. Without relying on expensive and scarce development resources, we can create, improve, and send out data to all our partners. We even use it to power things for our own platform. The tool is very user friendly but still very flexible and powerful (though, of course, there is somewhat of a learning curve in the beginning). We don’t really use the standard channel integrations, even though they seem to work just fine, but are ale to build our own custom dataflows exactly to our liking. Being able to quickly change product data has helped us out many times over the past year.

Cons

Sometimes during (short, not often) performance hiccups or downtime, the status page isn’t updated frequently enoug, which makes it a bit difficult to estimate the severity and estimated length of the problem.

Response from Productsup

Replied April 2019

Hi Roy, thanks a lot for your feedback! It is great to hear you are satisfied with the platform and it's still meeting all your expectations after all these years of usage. For us it is very important that our clients can customize the platform to their individual needs and your account is a perfect example for this. Although the learning curve in the beginning can be a bit of a challenge, we want to make sure you always feel secure and supported when using our tool - so never hesitate to reach out! We revised the process for our status page updates and will keep it up to date with more detailed information than before. However, if you ever find a post that is not giving you all the answers you need, let us know and we will look into it! Thank you for your input! - Lena Wisser, VP Client Solutions

October 2019

Justin from Media Storm

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Great Feed Management Product

Pros

Ease of use, level of expertise from support, willingness to help figure out account solutions; best overall feed product I've worked with

Cons

Nothing major comes to mind, generally effective solution

Response from Productsup

Replied October 2019

Dear Justin, thank you so much for taking the time and leaving a review on our platform! It is a big honor to hear that we are the best feed product you ever worked with - I can promise you that we will continue to work hard so it stays that way. If you ever want to learn more about certain features or have improvement ideas, please reach out to us. - Lena Wisser, VP Client Solutions

April 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2019

Working with product feeds in 50 markets, made easy!

The support of ProductsUp is amazing, and super friendly. They know what they're doing, and not once disappointed me when asking for help!

Pros

Productsup is one of the tools I like most to work with. It's straight forward and easy to use. Building new feeds has been made even easier than it was before, with the pre-set templates for different publishers like Google,Facebook,Yahoo etc.. Building a custom feed from the main one is very easy, as it's done via a drag and drop system. You can prepare the feed based on the publisher's requirements, and have it exported within minutes. Everything from that point on is automatic and will be updated daily (or depending on the chosen interval). If something needs to be changed, it's also super easy. The preview data mode is very useful on troubleshooting issues and it auto-refreshes on every change that is made on the columns.

Cons

Being able to add one column or box to many feeds at once, instead of one by one.

Response from Productsup

Replied May 2019

Dear reviewer, this is fantastic feedback, thank you so much! Really appreciate that you are so happy with the platform, the functionalities and our Support team. We put a lot of love in it and are always happy to hear that we can create a delightful experience! The Bulk Feature request sounds very interesting! Please run this past our Solutions team together with the use case and we will definitely have a look into it, then either provide a workaround, do it in our backend as a one-off solution or create a feature request with our Engineering team. We are constantly extending the functionalities of this feature and are more than happy for any input :) Thank you! - Lena Wisser, VP Client Solutions

April 2018

Andrew from JustFab Inc.

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Productsup is extremely versatile and keeps our company nimble with our catalogs. Definitely a fan!

It's easy to manage current catalogs and I can quickly create new catalogs. It is also a great tool to make quick changes and adjustments to data contained within out feeds.

Pros

It's ease of use, amazing customer support, and flexibility. The UI is pretty easy to understand and intuitive. If you can't figure out how to do something with in either the tool or the help section, products up support will help you figure out how to accomplish what you need. The customer service has been one of the best experiences so far. And for flexibility, it allows us to launch with new publishers easily within a day. It's saves us tons of time and money by launching with new partners within a day and avoiding costly development resources.

Cons

Probably the biggest drawback is the lack of a change history and user permissions. There is no view access and once you make a change there's no going back.

Response from Productsup

Replied May 2018

Hi Andrew, thank you so much for this amazing feedback! It is a pleasure to hear you are so satisfied with the product and especially the support you receive. Our Client Success team is always happy to help you use the platform in the most advanced and efficient way possible. Change history and user permissions are definitely on our roadmap. As soon as this becomes more concrete, we will reach out to you for your input on this! Currently we offer a read-only user functionality that restricts access to the parts of the platform where you can not actively change any settings or rules. In case you make more drastic changes in your connections or rules, make sure to save a version of your Dataflow first, then you can roll back to this in case the result is not as desired :) - Lena Wisser, VP Client Solutions