Productsup vs Salsify

RATING:

4.9

(33)

Productsup has 33 reviews and a rating of 4.88 / 5 stars vs Salsify which has 35 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (33)
4.5 (35)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 4, 2023
November 28, 2023
Pros/Cons
  • Pros

  • We don’t really use the standard channel integrations, even though they seem to work just fine, but are ale to build our own custom dataflows exactly to our liking.
  • The adaptability as well as the top notch customer support.
  • Cons

  • Data Ingest from Cloud is a little bit shaky from time to time. Even if things are usually quickly fixed that might lead to some stress.
  • It is not an intuitive interface and is difficult to use without consulting customer service.
Read all user reviews
  • Pros

  • I love how easy Salsify was to use. It made many business processes that could normally be a little difficult much easier and seamless.
  • Digital catalogs provide a quick and easy way to share new products with select groups of people. Once you get the hang of it, importing and exporting a lot of information is very quick and easy.
  • Cons

  • The onboarding process is a tedious process that is full of meetings and bureaucratic nonsense.
  • Occasionally, the screen will reload to a blank. Difficult to replicate but happens from time to time (perhaps while under heavy load?).
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos