About ResourceMate

ResourceMate is a library automation solution that helps corporate businesses, public libraries, museums, schools and other industry verticals streamline record management and cataloging processes. Professionals can create inventory/statistical reports and utilize the search functionality to retrieve specific files from the database.

ResourceMate allows organizations to generate barcode labels and track brochures, pamphlets, subscriptions or flyers. Supervisors can import/export MARC files and retrieve the ISBN number of books from various sources. Additionally, it lets users configure access permissions for patrons and define rules to streamline circulation processes.

ResourceMate enables businesses to track version history across databases, manage volu...


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Supported Operating System(s):

35 Reviews of ResourceMate

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(8)

8

3 stars

(1)

1

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

March 2020

Michelle from Beth David

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

ResourceMate is great for small libraries

I am cataloging a Reform Jewish Synagogue of about 4,000 books in four locations at the synagogue. Each location is its own collection and all locations are searchable on the OPAC. i find this very helpful. I am almost done with the cataloging and I have enjoyed it immensely. ResourceMate is easy to use and I just get it.

Pros

I like this software. It is easy to use and does almost everything I want it to do. There are a very few reports that this software does not do like make a list by location by call number or barcode number. Anyone who is cataloging a small library collection on a budget should use this software.

Cons

This product does not make reports by location and then by call number or barcode number within location.

Reasons for Choosing ResourceMate

I tried Library-World and I could not figure out how to use it very well so I switched. My only choices were ResourceMate and Library-World. These are the programs almost all synagogues use.

Reasons for Switching to ResourceMate

I could not learn how to use Library-world. I only did 50 books in this program and switched to ResourceMate 6 months later. I do not plan to change again.

Response from Jaywil Software Development

Replied March 2020

Thank you for the great review, Michelle!

May 2021

William from Gadsden Correctional Facility

Company Size: 201-500 employees

Industry: Libraries

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Perfect for Large State Prison

Over 16,000 books and 1500 DVDs are being tracked and checked in and out to some 1250 prison inmates. Late notices (reminders) are prepared weekly. I am the sole operator, recording all new material, checking out all material, and checking in all material.

Pros

The stability of this software is its best characteristic. The software code is well-written and very stable. Everything you do within the software is instantly saved. Many options are available for pulling backups and if necessary restoring data. A user is never afraid of an equipment o electrical failure.

Cons

Fields cannot be renamed (to my knowledge). It is very difficult to custom design printouts, without mounting a steep learning curve. Fields have to be changed one at a time, with no known rapid change function where all fields with a certain designator may be changed or erased quickly.

May 2021

Linda from Meyers Library of Reform Congregation Keneseth Israel

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Very powerful and useful tool

Resourcemate is a very powerful and useful tool.

Pros

The basic functions of Resourcemate are easy to learn and easy to use. I like the flexibility of its functions. It is able to help me to perform all the tasks that I have needed to perform so far. Customer service [SENSITIVE CONTENT HIDDEN] has also been very patient, professional and informative.

Cons

It is a large and complex packet and I am sure that I have not explored all its capabilities, yet. I just have to take some time to explore.

Reasons for Choosing ResourceMate

I wasn't here when it was purchased.

September 2019

Steven from St. Paul's Parish

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

September 2019

Declining Pertinence--Rising Costs

The benefits were great to start with but have deteriorated for tiny libraries with simple needs and a volunteer staff. We've let our subscription lapse and probably won't ever renew it as your product no longer meets our needs. Too bad. I installed your system at special library where I consulted, and have recommended it to others as a consultant. Under the present circumstances I don't see how I can do that anymore. Now at the church, I'm stuck with a database that I spent hours constructing and is now useless. It's disheartening.

Pros

Originally, and this was some years back, it was easy to use, uncomplicated, and inexpensive.

Cons

All sorts of bells and whistles have been added that we don't need adding needless complication. Plus, costs have skyrocketed. For example, we've opened for a paper circulation system. Why does a small church need a computerized circulation system like a public or school library? A notebook catalog works just fine for us, but even production of that has gotten complicated. I'm a professional librarian but a volunteer. I've installed networked library software in public libraries with annual circulation, but I'm not going to spend hours wading through all these features we don't need at my church. I really wish you had a stripped down program for those of us with simple needs. What the heck, you had one and you did away with it.

Reasons for Choosing ResourceMate

Best value at the time, but that was some years ago.

Response from Jaywil Software Development

Replied September 2019

Hi Steven, thank you for your comments and for a chance to address issues that you've been having with ResourceMate. This certainly isn't the experience that we want our customers to have! You don't have to use any of the features of the program that you don't need and you can just use it at a catalogue and print a list of all of your items (and patrons if you wish). Our annual Support cost has increased throughout the years, and for the Essential version of ResourceMate that you have the Support annual cost is $103. To help with the increase, we've included more services that Annual support provides you with, and hopefully it helps to offset the incremental increases. And Annual Support is optional, and as the church paid for your license fee years ago, there are no other fees associated with ResourceMate for you. I'll respond in length to your email address we have for you. We really appreciate your loyalty and support of us throughout all these years!

May 2021

Alta from Ottawa Christian School

Company Size: 201-500 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Resourcemate Extended version and Library Web OPAC

Pros

We upgraded to the extended version of ResourceMate. 1)We love the fact that we can differentiate between the borrowing period for staff and the borrowing period for students. 2) Reading levels are now added automatically when data is imported -- so helpful in finding appropriate books for young readers. The Library Web OPAC has been a life saver during the pandemic. Students can reserve books right from the classroom or from home. This has been particularly helpful in boosting the Grade 2 and 3 reading programmes which depend so heavily on access to interesting books.

Cons

Lists of available books on reserve are presented in a seemingly random order. I understand that Jaywil Software is working to correct this. I also had a problem with the programme wanting to shut down from time to time. Oddly enough this problem has mostly gone away after purchasing a new scanner.