About ResourceMate

ResourceMate is a library automation solution that helps corporate businesses, public libraries, museums, schools and other industry verticals streamline record management and cataloging processes. Professionals can create inventory/statistical reports and utilize the search functionality to retrieve specific files from the database. ResourceMate allows organizations to generate barcode labels and track brochures, pamphlets, subscriptions or flyers. Supervisors can import/export MARC files and retrieve the ISBN number of books from various sources. Additionally, it lets users configure access permissions for patrons and define rules to streamline circulation processes. ResourceMate enables businesses to track version history across databases, manage volunteer entries...

ResourceMate Pricing

Starting price: 

$495.00 one time

Free trial: 

Available

Free version: 

Not Available

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ResourceMate ISBN retrieval

ResourceMate User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 36 reviews

Michelle

Company size: 2-10 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2020

ResourceMate is great for small libraries

I am cataloging a Reform Jewish Synagogue of about 4,000 books in four locations at the synagogue. Each location is its own collection and all locations are searchable on the OPAC. i find this very helpful. I am almost done with the cataloging and I have enjoyed it immensely. ResourceMate is easy to use and I just get it.

Pros

I like this software. It is easy to use and does almost everything I want it to do. There are a very few reports that this software does not do like make a list by location by call number or barcode number. Anyone who is cataloging a small library collection on a budget should use this software.

Cons

This product does not make reports by location and then by call number or barcode number within location.

Reasons for choosing ResourceMate

I tried Library-World and I could not figure out how to use it very well so I switched. My only choices were ResourceMate and Library-World. These are the programs almost all synagogues use.

Reasons for switching to ResourceMate

I could not learn how to use Library-world. I only did 50 books in this program and switched to ResourceMate 6 months later. I do not plan to change again.

Response from Jaywil Software Development

Thank you for the great review, Michelle!

Replied March 2020

Wyma

Company size: 11-50 employees

Industry: Libraries

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2020

ResourceMate Review

Previously we had card catalogs in three libraries with a common collection, making it impossible to keep all catalogs up to date with our volunteer staff. I think RM is a very good library automation system for small libraries. Since we are staffed by volunteers with only one of us with automation experience, the hosting by RM makes it possible for us to continue to be up to date in the software. Response to problems has been very good and timely. I appreciate that RM is always improving the software. The new OPAC allows us to improve on the presentation which is most desirable.

Pros

The new OPAC is beautiful! It is easy to use and to train others. The main differentiation our users want is large print and regular print, the information they want is call number, location and publication date; all these except location are now available in a grid format on the first result list. For collection analysis I like that the database looks like and works a lot like Microsoft Excel. The training videos are very good and easy to follow. The online help notes are easy to understand. Hosting by RM means fewer automation skills are necessary at our site.

Cons

A printed manual would be helpful. Even though the videos and online help are among the best I've seen, a printed manual would be so useful for many of our volunteers. Having location and availability on the first results screen would simplify the OPAC for users. Handling multiple copies could be less tedious. I would prefer that copy numbers reflect the number of copies currently in the collection. For example, Copy 1 and Copy 4 in a display can be confusing when there are no copies 2 and 3 in the collection.

Steven

Company size: 51-200 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
3

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

September 2019

Declining Pertinence--Rising Costs

The benefits were great to start with but have deteriorated for tiny libraries with simple needs and a volunteer staff. We've let our subscription lapse and probably won't ever renew it as your product no longer meets our needs. Too bad. I installed your system at special library where I consulted, and have recommended it to others as a consultant. Under the present circumstances I don't see how I can do that anymore. Now at the church, I'm stuck with a database that I spent hours constructing and is now useless. It's disheartening.

Pros

Originally, and this was some years back, it was easy to use, uncomplicated, and inexpensive.

Cons

All sorts of bells and whistles have been added that we don't need adding needless complication. Plus, costs have skyrocketed. For example, we've opened for a paper circulation system. Why does a small church need a computerized circulation system like a public or school library? A notebook catalog works just fine for us, but even production of that has gotten complicated. I'm a professional librarian but a volunteer. I've installed networked library software in public libraries with annual circulation, but I'm not going to spend hours wading through all these features we don't need at my church. I really wish you had a stripped down program for those of us with simple needs. What the heck, you had one and you did away with it.

Reasons for choosing ResourceMate

Best value at the time, but that was some years ago.

Response from Jaywil Software Development

Hi Steven, thank you for your comments and for a chance to address issues that you've been having with ResourceMate. This certainly isn't the experience that we want our customers to have! You don't have to use any of the features of the program that you don't need and you can just use it at a catalogue and print a list of all of your items (and patrons if you wish). Our annual Support cost has increased throughout the years, and for the Essential version of ResourceMate that you have the Support annual cost is $103. To help with the increase, we've included more services that Annual support provides you with, and hopefully it helps to offset the incremental increases. And Annual Support is optional, and as the church paid for your license fee years ago, there are no other fees associated with ResourceMate for you. I'll respond in length to your email address we have for you. We really appreciate your loyalty and support of us throughout all these years!

Replied September 2019

Lee

Company size: 2-10 employees

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Stable and Reliable

Pros

The software is stable, and updated frequently. Customer service is above and beyond!

Cons

Maybe the graphical interface could use some sprucing up, but that's not a deal breaker.

Reasons for choosing ResourceMate

I was able to use my own barcodes with Resourcemate.

Alta

Company size: 201-500 employees

Industry: Primary/Secondary Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

Resourcemate Extended version and Library Web OPAC

Pros

We upgraded to the extended version of ResourceMate. 1)We love the fact that we can differentiate between the borrowing period for staff and the borrowing period for students. 2) Reading levels are now added automatically when data is imported -- so helpful in finding appropriate books for young readers. The Library Web OPAC has been a life saver during the pandemic. Students can reserve books right from the classroom or from home. This has been particularly helpful in boosting the Grade 2 and 3 reading programmes which depend so heavily on access to interesting books.

Cons

Lists of available books on reserve are presented in a seemingly random order. I understand that Jaywil Software is working to correct this. I also had a problem with the programme wanting to shut down from time to time. Oddly enough this problem has mostly gone away after purchasing a new scanner.

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