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Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware options, a mobile POS op...Read more about Clover
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Trust DaySmart Salon's 20 years of industry expertise to propel your salon business to success. More than a scheduling solution, we drive unparalleled excellence, seamlessly integrating scheduling, payment processing, and business management features that ...Read more about DaySmart Salon
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Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. The software offers cloud-based deployment and a salon-branded app for mobile p...Read more about Phorest
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Meevo is the award-winning salon and spa software powered by Millennium built specifically for the beauty industry to simplify client management, improve business operations, and enhance your marketing strategies. Crush your goals in one completely custo...Read more about Meevo
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Book4Time is a cloud-based business management solution for spas, fitness centers and wellness centers. Key features include a client portal for online booking, marketing tools, payment processing, inventory and staff management and customer and trend anal...Read more about Book4Time
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Envision Salon & Spa software is an all-in-one business management solution. Envision provides features such as review management, appointment setting, inventory management, reporting, and so much more. Envision Salon & Spa helps you to utilize technology ...Read more about Envision Salon & Spa
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Boulevard is transforming business management for appointment-based self-care businesses with the industry's first and only Client Experience Platform. From initial booking to final payment, get everything you need to optimize your time, maximize revenue, ...Read more about Boulevard
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SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking...Read more about SalonBiz
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Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from...Read more about Fresha
Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Squares...Read more about Acuity Scheduling
Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets. Versum offers real-time onl...Read more about Versum
Geelus is a cloud-based solution, which assists dry cleaning, laundry, and clothing alteration stores with managing point of sale, employee and inventory management. Key features include email notifications, loyalty management, access control, predefined t...Read more about Geelus
FOR 5+ SERVICE PROVIDERS: The smartest software for independent salons and spas. Automate day-to-day operations and keep clients happy with the booking and POS software that salons and spas love. Mangomint is designed to save time and cut costs. Features ...Read more about Mangomint
Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory ma...Read more about Vagaro
MassageBook is professional massage therapy practice management software that takes care of virtually all the tasks a practice owner needs to perform to operate and thrive as an independent massage or bodywork practice. Above all, it's simple to use for m...Read more about MassageBook
HelmBot is a cloud-based solution designed to help small to midsize businesses manage various administrative operations, such as appointment scheduling, project management, marketing automation, inventory tracking and more on a centralized platform. Profes...Read more about HelmBot
Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processin...Read more about Square for Retail
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable calendar. The calendar allows...Read more about Timely
Rosy Salon Software is a cloud-based salon and spa management solution designed for small and midsize businesses. It offers client scheduling, point-of-sale, inventory management, reporting and marketing within a suite. The product also helps salon owners ...Read more about Rosy
SalonTarget is a cloud-based salon management platform suitable for businesses of all sizes. It offers booking, client management, a product catalog, client reminders and more. SalonTarget’s Queue screen lets users view clints who are due to check in,...Read more about SalonTarget
FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, classes and service delivery for their customers. The software allows users to make online reservations, schedule staff, manage customer comm...Read more about FlexBooker
Salon Ultimate is a cloud-based salon and spa management solution that is also available for on-premise deployment. It enables owners to manage front desk operations and automate daily salon activities such as appointment booking, tracking customers, billi...Read more about Salon Ultimate
Wylie is an all-in-one HIPAA compliant, cloud-based Med Spa management solution with integrated online booking and eCommerce. Appointment scheduling, custom digital forms & EMR, before and after pictures, membership and package management, auto-billing, me...Read more about Wylie
DINGG Salon, Spa & Beauty Clinics Software - Revolutionizing Beauty Business Management Are you ready to take your salon, spa, or beauty clinic to the next level? Say hello to DINGG, the all-in-one software solution designed to make your business operatio...Read more about DINGG
Abitzu is a cloud-based software designed for businesses in the salon, spa, ayurvedic clinics, and daycare clinic industries. It is designed to cater to both single and multi-branch operations, making it an ideal solution for individual owners, startups, S...Read more about Abitzu
Popular Comparisons
Your Guide to Top Spa, September 2023
Software Advice uses reviews from real software users to highlight the top-rated Spa products in North America.
Learn how products are chosenExplore FrontRunners
“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
Buyers Guide
This detailed guide will help you find and buy the right spa software for you and your business.
Last Updated on March 16, 2023Here’s what we'll cover:
What Is Spa Management Software?
Common Features of Spa Software
Benefits of Adopting Spa Software
Spa Software Buying Tips for New Buyers
What Is Spa Management Software?
Spa management software is technology that providers streamline appointment management tools, such as online booking, as well as marketing and automation capabilities that help spas attract and retain customers.
But, choosing the best software with the right features for your spa business can be a daunting task. That’s why we’ve put together the following information on common spa software features, benefits of spa scheduling software and general buying tips for selecting your new system. You can use this buyer’s guide, along with user reviews and discussions with vendors, to find the best system for your operation.
Common Features of Spa Software
There are many moving parts that make up even the simplest spa business, and software suites provide a variety of features. But, there’s a core set of features that the spa software you choose should offer. They include:
Core Features of Spa Software
Online bookings | Provide first-time and repeat customers with an easy-to-use way to book appointments. Enable customers to select their prefered staff members. Offer payment options to expedite the process once the customer is on-site. |
Staff management | Manage and coordinate staff schedules. Ensure customers see their requested employee. Enable staff messaging and shift trading. Provide staff with a snapshot of their calendars and profiles of the customers they’re working with. |
Reporting and analytics | Record, analyze and report spa sales data and key performance indicators (KPIs) you’ve established. See raw data visualized in easily understood reports and dashboards. |
Centralize social accounts and track business driven through social channels. Manage email lists of past customers. Generate coupons, deals and gift cards to attract new and repeat customers. | |
Create customer profiles to store and maintain valuable data, such as: purchase history, contact info, treatment preferences etc. Leverage information to create a more personalized experience that helps build loyalty to your spa. | |
Process transactions both online and physically at your location. Accept multiple forms of payment to meet the expectations of your customers. |
It’s not surprising that online appointment booking is at the top of the list. Appointments are key to any spa business. But coordinating schedules of customers and employees requires a high level of organization, unless you have software in place to manage booking times.
Online booking capabilities let your clients schedule themselves. Of course, you can always black out certain staff if they need time off. But overall, online booking puts the scheduling in the hands of your customers. Meanwhile, staff management features enable your employees to communicate, trade shifts and receive updates and important documents. You can take that responsibility off your plate.
Marketing and CRM functionalities are intrinsically connected in the sense that they manage customer data and outreach. This is an area you don’t want to slack on, especially with the rise of social media channels as viable avenues for marketing. You need every advantage in order to rise above your competitors, and in-depth marketing and CRM capabilities will enable you to do so.
Benefits of Adopting Spa Software
A properly utilized spa software system should help you do more business, avoid costly scheduling mistakes, attract new and repeat customers and maintain an understanding of your business performance.
More specifically, the benefits of using a spa management solution include:
Easier booking for customers. Don’t force customers to call a receptionist to schedule their spa appointments. An easy-to-use online portal enables customers to quickly book a time with you and your staff. You can even require a full or partial payment at the time of booking to prevent and recoup damages from no-shows.
Fewer scheduling mistakes. Offering online bookings requires scheduling automation. You and your staff no longer need to worry about the dates and times for every single appointment. Let the scheduling software take care of that for you while you spend more time focusing on what’s important.
Increased consumer engagement. By marketing through social media, email and other channels, you can extend your reach and build your brand. Running specials and offering physical and digital gift cards is a great way to engage repeat customers and get them back in your spa.
Actionable insights on repeat customers. Keep track of customer purchase histories and determine who your most valuable customers are. These are the people that you want to shower with coupons so they keep coming back and spending more every time. Managing personal and contact information with a CRM is key for this level of engagement.
Accurate understanding of operational performance. Stop assuming you know how your business is doing in a given day, week, month or time of year and actually get the numbers. Look at where your business peaks and where it slumps. Consider scheduling your staff accordingly during these times to ensure you’re well-equipped while also avoiding unnecessary overhead.
Spa Software Buying Tips for New Buyers
Consider the following tips when you actually get down to choosing the new spa software that’s going to drive your business. There’s no doubt the many different vendors and software packages will seem rather daunting. But, our cross-industry software buyer survey uncovered some effective tactics for building a business case and choosing from among multiple systems. The following are the most recommended tactics from this survey:
Take the time to research current market offerings. Build an understanding of what basic spa software looks like. Research core and additional, or ”nice-to-have,” features, typical prices and payment options (monthly subscription, license etc.) Get to know industry terms and differentiate marketing jargon on vendor websites from key information.
Rank the business needs you need spa software to address. Create as in-depth a list as possible of what your new spa management software needs to accomplish. Start with recording the pain points you and your staff have with current software or with any inefficient operational processes currently being deployed. From this record, put together a needs document to centralize all your requirements. This will be valuable to reference later and can also be easily shared with vendors to keep them on track.
Exhaust software reviews from your peers. Reading spa software reviews from business owners in the same space as yourself is a great strategy for narrowing your list down to a few specific vendors. After you’ve identified three to five spa management systems that are right for you, reach out for vendor demos to get a full snapshot of what each solution is truly offering. Consider functionality and ease of use during these valuable demos.