# Page 6 | Best Online Help Desk Software - 2026 Reviews & Pricing

> Page 6 - Find the best Online Help Desk Software for your organization. Compare top Online Help Desk Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/category/3529-online-help-desk

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# Best Online Help Desk Software of 2026 - Page 6

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Showing 126 - 150 of 256 products

#### Company Size

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-   51-200
    
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-   501-1000
    
-   1000+
    

#### Pricing Options

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[Process Director](https://www.softwareadvice.com/bpm/bp-logix-process-director-profile/)

BP Logix Process Director is a compliance management solution that offers both workflow as well as business process management (...[Read more about Process Director](https://www.softwareadvice.com/bpm/bp-logix-process-director-profile/)

**4.5**

([40 reviews](https://www.softwareadvice.com/bpm/bp-logix-process-director-profile/reviews/))

Free trial

Free version

Process Director's Best Rated Features

4.73Business Process Automation

See All

Process Director's Worst Rated Features

4.33Document Management

See All

[VIZOR IT Asset Management](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/)

VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT ...[Read more about VIZOR IT Asset Management](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Microsoft Excel

Google Workspace

+8 more

+7 more

+6 more

[AnswerDash](https://www.softwareadvice.com/customer-satisfaction/answerdash-profile/)

AnswerDash is a cloud-based contextualized self-service customer support solution that helps provide information to customers vi...[Read more about AnswerDash](https://www.softwareadvice.com/customer-satisfaction/answerdash-profile/)

**4.7**

([3 reviews](https://www.softwareadvice.com/customer-satisfaction/answerdash-profile/#reviews))

Free trial

Free version

[FieldPower](https://www.softwareadvice.com/crm/fieldpower-profile/)

FieldPower is a cloud-based field service management solution that caters to organizations in the property management, utilities...[Read more about FieldPower](https://www.softwareadvice.com/crm/fieldpower-profile/)

**4.7**

([3 reviews](https://www.softwareadvice.com/crm/fieldpower-profile/#reviews))

Free trial

Free version

[AssetSonar](https://www.softwareadvice.com/help-desk/assetsonar-profile/)

AssetSonar is an IT management platform that brings IT asset management, software asset management, IT service management, patch...[Read more about AssetSonar](https://www.softwareadvice.com/help-desk/assetsonar-profile/)

**4.6**

([38 reviews](https://www.softwareadvice.com/help-desk/assetsonar-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Dropbox Business

OneDrive

+13 more

+12 more

+11 more

AssetSonar's Best Rated Features

5.0IT Asset Tracking

See All

AssetSonar's Worst Rated Features

3.67Third-Party Integrations

See All

[ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active...[Read more about ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)

**4.6**

([2561 reviews](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Docs

PayPal

+169 more

+168 more

+167 more

ActiveCampaign's Best Rated Features

4.78Customer Database

See All

ActiveCampaign's Worst Rated Features

3.43Multi-Language

See All

[PRTG](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/)

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRT...[Read more about PRTG](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/)

**4.6**

([255 reviews](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Linux Mint

+0 more

+0 more

+0 more

PRTG's Best Rated Features

4.83Bandwidth Monitoring

See All

PRTG's Worst Rated Features

3.83SSL Security

See All

[AISERA](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/)

AI Service Desk uses conversational robotic process automation (RPA) to automate repetitive inquiries and workflows for IT, sale...[Read more about AISERA](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Slack

Dropbox Business

+35 more

+34 more

+33 more

[Business Manager Enterprise (BME)](https://www.softwareadvice.com/manufacturing/businessman-profile/)

Business Manager Enterprise is a comprehensive Business Management System (BMS) It encompasses all of the business management fu...[Read more about Business Manager Enterprise (BME)](https://www.softwareadvice.com/manufacturing/businessman-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/manufacturing/businessman-profile/#reviews))

Free trial

Free version

[CRMNEXT](https://www.softwareadvice.com/crm/crmnext-profile/)

CRMNEXT is a cloud-based customer relationship management (CRM) solution that helps businesses manage customer-related processes...[Read more about CRMNEXT](https://www.softwareadvice.com/crm/crmnext-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/crm/crmnext-profile/#reviews))

Free trial

Free version

[Ivinex CRM](https://www.softwareadvice.com/crm/ivinex-profile/)

Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom websites, fi...[Read more about Ivinex CRM](https://www.softwareadvice.com/crm/ivinex-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/crm/ivinex-profile/#reviews))

Free trial

Free version

[Lessons Learned Database](https://www.softwareadvice.com/help-desk/lessons-learned-database-profile/)

Lessons Learned Database from Secutor Solutions is a cloud-based knowledge and project management solution that helps businesses...[Read more about Lessons Learned Database](https://www.softwareadvice.com/help-desk/lessons-learned-database-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/help-desk/lessons-learned-database-profile/#reviews))

Free trial

Free version

[Richdesk](https://www.softwareadvice.com/help-desk/richmond-servicedesk-profile/)

Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and configurat...[Read more about Richdesk](https://www.softwareadvice.com/help-desk/richmond-servicedesk-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/help-desk/richmond-servicedesk-profile/#reviews))

Free trial

Free version

[SAP Service Cloud](https://www.softwareadvice.com/help-desk/sap-service-cloud-profile/)

SAP Service Cloud Portfolio is a cloud-based customer relationship management solution that helps small and mid-size businesses ...[Read more about SAP Service Cloud](https://www.softwareadvice.com/help-desk/sap-service-cloud-profile/)

**4.5**

([2 reviews](https://www.softwareadvice.com/help-desk/sap-service-cloud-profile/#reviews))

Free trial

Free version

[Splunk On-Call](https://www.softwareadvice.com/server-monitoring/victorops-profile/)

Splunk On-Call (formerly VictorOps) is a cloud-based help desk solution that enables businesses to manage on-call schedules and ...[Read more about Splunk On-Call](https://www.softwareadvice.com/server-monitoring/victorops-profile/)

**4.5**

([32 reviews](https://www.softwareadvice.com/server-monitoring/victorops-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Salesforce Sales Cloud

+15 more

+14 more

+13 more

[LanScope Cat](https://www.softwareadvice.com/help-desk/interfocus-profile/)

LanScope Cat provides endpoint security powered by Artificial Intelligence and incorporated into a comprehensive IT asset manage...[Read more about LanScope Cat](https://www.softwareadvice.com/help-desk/interfocus-profile/)

**4.5**

([6 reviews](https://www.softwareadvice.com/help-desk/interfocus-profile/#reviews))

Free trial

Free version

[Dynamics 365 Customer Service](https://www.softwareadvice.com/product/28653-dynamics-365-customer-service/)

Microsoft Dynamics 365 provides integrated solutions that allow businesses to better track leads, automate field service, drive ...[Read more about Dynamics 365 Customer Service](https://www.softwareadvice.com/product/28653-dynamics-365-customer-service/)

**4.4**

([7 reviews](https://www.softwareadvice.com/product/28653-dynamics-365-customer-service/#reviews))

Free trial

Free version

Dynamics 365 Customer Service's Best Rated Features

4.17Support Ticket Management

See All

Dynamics 365 Customer Service's Worst Rated Features

4.14Multi-Channel Communication

See All

[HESK](https://www.softwareadvice.com/help-desk/sysaid-hesk-profile/)

HESK is a free help desk software system from SysAid. It can be deployed on-premise or in the cloud. The solution provides a kno...[Read more about HESK](https://www.softwareadvice.com/help-desk/sysaid-hesk-profile/)

**4.4**

([8 reviews](https://www.softwareadvice.com/help-desk/sysaid-hesk-profile/reviews/))

Free trial

Free version

[Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/)

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology...[Read more about Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/)

**4.6**

([9 reviews](https://www.softwareadvice.com/crm/centralpoint-profile/#reviews))

Free trial

Free version

Integrations

Integrations

PayPal

Slack

+33 more

+32 more

+31 more

[Capacity](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/)

Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and bus...[Read more about Capacity](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/)

**4.5**

([14 reviews](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Drive

Jira

+25 more

+24 more

+23 more

[Enterprise Service Desk](https://www.softwareadvice.com/help-desk/enterprise-service-desk-profile/)

Enterprise Service Desk is a help desk solution based on the Information Technology Infrastructure Library (ITIL). It is suitabl...[Read more about Enterprise Service Desk](https://www.softwareadvice.com/help-desk/enterprise-service-desk-profile/)

**4.0**

([1 reviews](https://www.softwareadvice.com/help-desk/enterprise-service-desk-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Microsoft SharePoint

Callture

+1 more

+0 more

+0 more

[Flexera SaaS Manager](https://www.softwareadvice.com/help-desk/flexera-profile/)

Flexera SaaS Manager is a software-as-a-service (SaaS) management tool that helps organizations manage, optimize, and secure the...[Read more about Flexera SaaS Manager](https://www.softwareadvice.com/help-desk/flexera-profile/)

**4.0**

([1 reviews](https://www.softwareadvice.com/help-desk/flexera-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Slack

Dropbox Business

+15 more

+14 more

+13 more

[Wolken ServiceDesk](https://www.softwareadvice.com/crm/wolken-service-desk-profile/)

Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifecycle, from ...[Read more about Wolken ServiceDesk](https://www.softwareadvice.com/crm/wolken-service-desk-profile/)

**4.0**

([1 reviews](https://www.softwareadvice.com/crm/wolken-service-desk-profile/#reviews))

Free trial

Free version

[SpiceX](https://www.softwareadvice.com/crm/spicecsm-profile/)

SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any ...[Read more about SpiceX](https://www.softwareadvice.com/crm/spicecsm-profile/)

**4.3**

([3 reviews](https://www.softwareadvice.com/crm/spicecsm-profile/#reviews))

Free trial

Free version

[Web Tracks](https://www.softwareadvice.com/help-desk/web-tracks-profile/)

Web Tracks is a cloud-based help desk and IT management solution suitable for small and midsize IT departments looking for a way...[Read more about Web Tracks](https://www.softwareadvice.com/help-desk/web-tracks-profile/)

**4.3**

([3 reviews](https://www.softwareadvice.com/help-desk/web-tracks-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Positive User

+0 more

+0 more

+0 more

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