Best Online Help Desk Software of 2026
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Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-base...Read more about Web+Center
VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT ...Read more about VIZOR IT Asset Management
AnswerDash is a cloud-based contextualized self-service customer support solution that helps provide information to customers vi...Read more about AnswerDash
FieldPower is a cloud-based field service management solution that caters to organizations in the property management, utilities...Read more about FieldPower
Nerdio empowers IT professionals and managed service providers (MSPs) to deploy, manage, and cost-optimize virtual desktops in M...Read more about Nerdio
ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advert...Read more about ServiceTonic
SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any ...Read more about SpiceX
SalesNexus is built for sales teams that want to build relationships with customers. SalesNexus' Nexi AI automates the busy wor...Read more about SalesNexus
ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active...Read more about ActiveCampaign
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AI Service Desk uses conversational robotic process automation (RPA) to automate repetitive inquiries and workflows for IT, sale...Read more about AISERA
Business Manager Enterprise is a comprehensive Business Management System (BMS) It encompasses all of the business management fu...Read more about Business Manager Enterprise (BME)
CRMNEXT is a cloud-based customer relationship management (CRM) solution that helps businesses manage customer-related processes...Read more about CRMNEXT
Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom websites, fi...Read more about Ivinex CRM
Lessons Learned Database from Secutor Solutions is a cloud-based knowledge and project management solution that helps businesses...Read more about Lessons Learned Database
Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and configurat...Read more about Richdesk
SAP Service Cloud Portfolio is a cloud-based customer relationship management solution that helps small and mid-size businesses ...Read more about SAP Service Cloud
Splunk On-Call (formerly VictorOps) is a cloud-based help desk solution that enables businesses to manage on-call schedules and ...Read more about Splunk On-Call
LanScope Cat provides endpoint security powered by Artificial Intelligence and incorporated into a comprehensive IT asset manage...Read more about LanScope Cat
Microsoft Dynamics 365 provides integrated solutions that allow businesses to better track leads, automate field service, drive ...Read more about Dynamics 365 Customer Service
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HESK is a free help desk software system from SysAid. It can be deployed on-premise or in the cloud. The solution provides a kno...Read more about HESK
Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processes for B2B, ...Read more about Oracle Service
Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and bus...Read more about Capacity
Enterprise Service Desk is a help desk solution based on the Information Technology Infrastructure Library (ITIL). It is suitabl...Read more about Enterprise Service Desk
Flexera SaaS Manager is a software-as-a-service (SaaS) management tool that helps organizations manage, optimize, and secure the...Read more about Flexera SaaS Manager
Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifecycle, from ...Read more about Wolken ServiceDesk