Get Free Advice
Home

/

Online Help Desk Software

/

Page 8

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Best Online Help Desk Software of 2026 - Page 8

Updated January 27, 2025 at 9:57 AM

Compare Products

Showing 176 - 200 of 256 products

Highrise is a CRM solution for small businesses with contact and task management functionality. The software allows users to tra...Read more about Highrise

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+40 more

MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large global enterpr...Read more about MindTouch

3.0

(3 reviews)

Free trial
Free version
Integrations
Salesforce Service Cloud
Salesforce Service Cloud
+3 more

KronoDesk is a cloud-based customer support solution that provides help desk ticketing, customer support forums and an online kn...Read more about KronoDesk

4.0

(6 reviews)

Free trial
Free version
Integrations
Microsoft 365
Microsoft 365
+3 more

Ydea is a cloud-based customer relationship management system designed to help businesses manage sales and customer service oper...Read more about YDEA

Free trial
Free version

C2 ITSM is a cloud-based IT service management solution that helps users manage and automate requests, assets, and tasks. Servic...Read more about C2-ITSM

Free trial
Free version
Integrations
Zapier
Zapier
+2 more

The Business Software that combines many essential business services in a single, easily-adoptable and affordable solution. Blu...Read more about BlueCamroo

Free trial
Free version
Integrations
Google Drive
Google Drive
+19 more

BlueCamroo's Best Rated Features

4.57Task Management

See All

BlueCamroo's Worst Rated Features

3.50Email Management

See All

Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that ca...Read more about Enghouse eKMS

Free trial
Free version

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps offic...Read more about OfficeAmp

Free trial
Free version
Integrations
Slack
Slack
+1 more

Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and e...Read more about Dixa

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+36 more

Capsule is a cloud-based CRM application that enables small and midsize organizations to keep track of the people and organizati...Read more about Capsule

Free trial
Free version
Integrations
Slack
Slack
+90 more

Capsule's Best Rated Features

4.64Mobile Access

See All

Capsule's Worst Rated Features

2.75Marketing Automation

See All

Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capt...Read more about Ivanti Neurons for ITSM

Free trial
Free version

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include m...Read more about Zoho Desk

Free trial
Free version
Integrations
Slack
Slack
+70 more

Zoho Desk's Best Rated Features

4.88SSL Security

See All

Zoho Desk's Worst Rated Features

3.91Data Import/Export

See All

FileWave is a mobile device management and client administration solution that allows small to large size businesses manage appl...Read more about FileWave

Free trial
Free version
Integrations
ServiceNow
ServiceNow
+0 more

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to e...Read more about DeskAlerts

Free trial
Free version
Integrations
Microsoft Teams
Microsoft Teams
+0 more

AssetCloud is the most comprehensive and feature-rich asset management solution in the industry delivering full life-cycle asset...Read more about Wasp Asset

Free trial
Free version

Wasp Asset's Best Rated Features

4.88Asset Library

See All

Wasp Asset's Worst Rated Features

3.69Maintenance Scheduling

See All

PhaseWare Tracker is a customer support and help desk solution. It automatically notifies users whenever clients report or escal...Read more about Tracker

Free trial
Free version
Integrations
Jira
Jira
+2 more

OTRS help desk is a service management solution that connects teams and businesses with customers through structured communicati...Read more about OTRS

Free trial
Free version
Integrations
Slack
Slack
+9 more

OTRS's Best Rated Features

4.71Alerts/Notifications

See All

OTRS's Worst Rated Features

3.75Alerts/Escalation

See All

SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft...Read more about SalesOutlook CRM

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+9 more

SalesOutlook CRM's Best Rated Features

4.75Sales Pipeline Management

See All

SalesOutlook CRM's Worst Rated Features

4.22Quotes/Estimates

See All

Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesse...Read more about Claritysoft CRM

Free trial
Free version
Integrations
Microsoft 365
Microsoft 365
+5 more

Claritysoft CRM's Best Rated Features

4.82Client Management

See All

Claritysoft CRM's Worst Rated Features

2.67Marketing Automation

See All

OASIS is a customizable ERP system for small to midsize companies. This system is customized to the company’s precise specificat...Read more about OASIS

3.4

(7 reviews)

Free trial
Free version

Pega CRM is an enterprise-level customer relationship management (CRM) solution by Pegasystems that integrates sales, marketing ...Read more about Pega CRM

Free trial
Free version
Integrations
Microsoft Outlook
Microsoft Outlook
+0 more

Cosential is a cloud-based CRM and proposal automation tool that allows business developers, marketers and principles to access ...Read more about Unanet CRM by Cosential

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+6 more

iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, ...Read more about iSupport

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+1 more

SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across various indu...Read more about SapphireIMS

Free trial
Free version
Integrations
SAP Business One
SAP Business One
+0 more

SapphireIMS's Best Rated Features

4.75Incident Management

See All

SapphireIMS's Worst Rated Features

4.45Asset Tracking

See All

ServiceNow is an IT service management solution that provides asset management, change and release management, incident manageme...Read more about ServiceNow

Free trial
Free version
Integrations
Slack
Slack
+73 more

ServiceNow's Best Rated Features

4.67Project Management

See All

ServiceNow's Worst Rated Features

3.71Reporting/Analytics

See All

...
67
8
91011