# Best Distribution CRM Software - 2026 Reviews & Pricing

> Find the best Distribution CRM Software for your organization. Compare top Distribution CRM Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/category/3846-distribution-crm

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# Best Distribution CRM Software of 2026

Updated June 9, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide

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256 results

### Compare Products

Showing 1 - 25 of 256 products

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing au...[Read more about Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

**4.4**

([18785 reviews](https://www.softwareadvice.com/product/2764-Salesforce/reviews/))

**141**

recommendations

Free trial

Free version

Integrations

Integrations

Google Drive

Slack

+35 more

+34 more

+33 more

Salesforce Sales Cloud's Best Rated Features

4.88AI/Machine Learning

See All

Salesforce Sales Cloud's Worst Rated Features

3.71For AEC Industry

See All

[Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/)

Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesse...[Read more about Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/)

**4.5**

([243 reviews](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/))

**137**

recommendations

Free trial

Free version

Integrations

Integrations

Microsoft 365

Gmail

+5 more

+4 more

+3 more

Claritysoft CRM's Best Rated Features

4.80Client Management

See All

Claritysoft CRM's Worst Rated Features

2.67Marketing Automation

See All

[HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/)

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, config...[Read more about HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/)

**4.5**

([501 reviews](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/))

**95**

recommendations

Free trial

Free version

Integrations

Integrations

Google Workspace

Microsoft 365

+5 more

+4 more

+3 more

HubSpot Sales Hub's Best Rated Features

4.84CRM

See All

HubSpot Sales Hub's Worst Rated Features

3.50Real-Time Reporting

See All

[LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/)

LeadMaster is a SaaS-based all-in-one lead management solution that offers capabilities to capture, track and follow up with lea...[Read more about LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/)

**4.1**

([36 reviews](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/reviews/))

**78**

recommendations

Free trial

Free version

Integrations

Integrations

Google Docs

PayPal

+207 more

+206 more

+205 more

[Coevera](https://www.softwareadvice.com/crm/pipeliner-crm-profile/)

Coevera is the AI-native CRM built on a radical idea: your software should make your salespeople better, not just track what the...[Read more about Coevera](https://www.softwareadvice.com/crm/pipeliner-crm-profile/)

**4.6**

([216 reviews](https://www.softwareadvice.com/crm/pipeliner-crm-profile/reviews/))

**49**

recommendations

Free trial

Free version

Integrations

Integrations

Google Drive

Dropbox Business

+38 more

+37 more

+36 more

Coevera's Best Rated Features

4.83Interaction Tracking

See All

Coevera's Worst Rated Features

3.33Data Import/Export

See All

[Document360](https://www.softwareadvice.com/crm/document360-profile/)

Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centrali...[Read more about Document360](https://www.softwareadvice.com/crm/document360-profile/)

**4.7**

([292 reviews](https://www.softwareadvice.com/crm/document360-profile/reviews/))

**37**

recommendations

Free trial

Free version

Integrations

Integrations

Slack

Microsoft Teams

+25 more

+24 more

+23 more

Document360's Best Rated Features

4.85Documentation Management

See All

Document360's Worst Rated Features

4.0Commenting/Notes

See All

[SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/)

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation soluti...[Read more about SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/)

**4.6**

([81 reviews](https://www.softwareadvice.com/marketing/salesnow-profile/reviews/))

**35**

recommendations

Free trial

Free version

Integrations

Integrations

Mailchimp

Gmail

+3 more

+2 more

+1 more

SalesNOW's Best Rated Features

4.83Lead Management

See All

SalesNOW's Worst Rated Features

4.50Interaction Tracking

See All

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing aut...[Read more about Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

**4.3**

([6977 reviews](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/))

**29**

recommendations

Free trial

Free version

Integrations

Integrations

Google Drive

PayPal

+68 more

+67 more

+66 more

Zoho CRM's Best Rated Features

4.93Real-Time Notifications

See All

Zoho CRM's Worst Rated Features

3.0Social Marketing

See All

[SalesOutlook CRM](https://www.softwareadvice.com/crm/salesoutlook-crm-profile/)

SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft...[Read more about SalesOutlook CRM](https://www.softwareadvice.com/crm/salesoutlook-crm-profile/)

**4.3**

([71 reviews](https://www.softwareadvice.com/crm/salesoutlook-crm-profile/reviews/))

**26**

recommendations

Free trial

Free version

Integrations

Integrations

Microsoft Excel

Mailchimp

+8 more

+7 more

+6 more

SalesOutlook CRM's Best Rated Features

4.75Sales Pipeline Management

See All

SalesOutlook CRM's Worst Rated Features

4.22Quotes/Estimates

See All

[Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/)

Quickbase is a work management and application platform designed to help organizations centralize and manage complex projects an...[Read more about Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/)

**4.4**

([329 reviews](https://www.softwareadvice.com/crm/quick-base-profile/reviews/))

**24**

recommendations

Free trial

Free version

Integrations

Integrations

Google Drive

Slack

+46 more

+45 more

+44 more

Quickbase's Best Rated Features

4.88Contact Database

See All

Quickbase's Worst Rated Features

3.29Mobile Access

See All

[SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/)

SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses mana...[Read more about SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/)

**4.3**

([245 reviews](https://www.softwareadvice.com/crm/sap-customer-experience-profile/reviews/))

**18**

recommendations

Free trial

Free version

SAP Customer Experience's Best Rated Features

4.79Customer Database

See All

SAP Customer Experience's Worst Rated Features

4.25Sales Pipeline Management

See All

[Workbooks](https://www.softwareadvice.com/crm/workbooks-crm-profile/)

Workbooks is the 'No-BS' CRM. Workbooks designs, develops and implements its own software, which is targeted specifically at m...[Read more about Workbooks](https://www.softwareadvice.com/crm/workbooks-crm-profile/)

**4.3**

([112 reviews](https://www.softwareadvice.com/crm/workbooks-crm-profile/reviews/))

**17**

recommendations

Free trial

Free version

Integrations

Integrations

Google Docs

Mailchimp

+8 more

+7 more

+6 more

Workbooks's Best Rated Features

4.0Contact Management

See All

Workbooks's Worst Rated Features

4.0Contact Management

See All

[HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/)

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution....[Read more about HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/)

**4.8**

([195 reviews](https://www.softwareadvice.com/crm/helpcrunch-profile/reviews/))

**8**

recommendations

Free trial

Free version

Integrations

Integrations

Slack

WordPress

+5 more

+4 more

+3 more

HelpCrunch's Best Rated Features

5.0Email Management

See All

HelpCrunch's Worst Rated Features

4.33Ticket Management

See All

[Universal Knowledge](https://www.softwareadvice.com/help-desk/universalknowledge-profile/)

Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the efficiency of age...[Read more about Universal Knowledge](https://www.softwareadvice.com/help-desk/universalknowledge-profile/)

**4.6**

([13 reviews](https://www.softwareadvice.com/help-desk/universalknowledge-profile/#reviews))

**7**

recommendations

Free trial

Free version

Integrations

Integrations

Google Docs

Dropbox Business

+3 more

+2 more

+1 more

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

NetSuite is an AI-powered cloud-based business management suite that incorporates ERP, financial management, CRM and eCommerce f...[Read more about NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

**4.2**

([2043 reviews](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/))

**3**

recommendations

Free trial

Free version

Integrations

Integrations

Salesforce Sales Cloud

Docusign

+18 more

+17 more

+16 more

NetSuite's Best Rated Features

4.75Check Writing

See All

NetSuite's Worst Rated Features

2.71Dashboard

See All

[Five9](https://www.softwareadvice.com/call-center/five9-profile/)

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. ...[Read more about Five9](https://www.softwareadvice.com/call-center/five9-profile/)

**4.2**

([483 reviews](https://www.softwareadvice.com/call-center/five9-profile/reviews/))

**1**

recommendations

Free trial

Free version

Integrations

Integrations

Salesforce Sales Cloud

Microsoft Teams

+15 more

+14 more

+13 more

Five9's Best Rated Features

5.0Call Tracking

See All

Five9's Worst Rated Features

3.71Automated Routing

See All

[Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/)

Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across the entire...[Read more about Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/)

**4.2**

([530 reviews](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/))

**1**

recommendations

Free trial

Free version

Integrations

Integrations

Salesforce Sales Cloud

Shopify

+6 more

+5 more

+4 more

Salesforce Marketing Cloud's Best Rated Features

4.86CRM

See All

Salesforce Marketing Cloud's Worst Rated Features

3.38Dynamic Content

See All

[Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

Bigin by Zoho CRM is a pipeline-centric CRM that is built and priced for small businesses. Minimal by design and focused on grea...[Read more about Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

**4.7**

([731 reviews](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Mailchimp

Google Workspace

+71 more

+70 more

+69 more

Bigin by Zoho CRM's Best Rated Features

4.83For Startups

See All

Bigin by Zoho CRM's Worst Rated Features

3.95Social Media Integration

See All

[Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaig...[Read more about Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

**4.6**

([3467 reviews](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/))

Free trial

Free version

Integrations

Integrations

PayPal

WordPress

+52 more

+51 more

+50 more

Brevo's Best Rated Features

4.88Real-Time Analytics

See All

Brevo's Worst Rated Features

3.82Availability Management

See All

[Flowlu](https://www.softwareadvice.com/project-management/flowlu-profile/)

Flowlu is a cloud-based, all-in-one business management solution designed for teams of all sizes and industries. Whether you're ...[Read more about Flowlu](https://www.softwareadvice.com/project-management/flowlu-profile/)

**4.8**

([387 reviews](https://www.softwareadvice.com/project-management/flowlu-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Drive

PayPal

+23 more

+22 more

+21 more

Flowlu's Best Rated Features

4.83Calendar/Reminder System

See All

Flowlu's Worst Rated Features

3.75Time & Expense Tracking

See All

[Google Contacts](https://www.softwareadvice.com/crm/google-contacts-profile/)

Google Contacts is a cloud-based solution that allows enterprises to store and manage contacts in a built-in directory. Professi...[Read more about Google Contacts](https://www.softwareadvice.com/crm/google-contacts-profile/)

**4.7**

([703 reviews](https://www.softwareadvice.com/crm/google-contacts-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Gmail

+0 more

+0 more

+0 more

Google Contacts's Best Rated Features

4.70Contact Database

See All

Google Contacts's Worst Rated Features

4.16Lead Management

See All

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. St...[Read more about LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

**4.7**

([1787 reviews](https://www.softwareadvice.com/crm/liveagent-profile/reviews/))

Free trial

Free version

Integrations

Integrations

PayPal

Slack

+105 more

+104 more

+103 more

LiveAgent's Best Rated Features

5.0Routing

See All

LiveAgent's Worst Rated Features

3.75Mobile App

See All

[The Mortgage Office](https://www.softwareadvice.com/crm/the-mortgage-office-profile/)

The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, payment processin...[Read more about The Mortgage Office](https://www.softwareadvice.com/crm/the-mortgage-office-profile/)

**4.8**

([285 reviews](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/))

Free trial

Free version

Integrations

Integrations

QuickBooks Enterprise

QuickBooks Online

+3 more

+2 more

+1 more

The Mortgage Office's Best Rated Features

5.0Loan Management

See All

The Mortgage Office's Worst Rated Features

4.45Marketing Automation

See All

[Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/)

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guid...[Read more about Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/)

**4.7**

([258 reviews](https://www.softwareadvice.com/crm/yonyx-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Salesforce Sales Cloud

Zoho CRM

+29 more

+28 more

+27 more

Yonyx's Best Rated Features

5.0Help Desk Management

See All

Yonyx's Worst Rated Features

4.50AI Copilot

See All

[EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)

EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service...[Read more about EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)

**4.7**

([908 reviews](https://www.softwareadvice.com/crm/engagebay-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Drive

Mailchimp

+30 more

+29 more

+28 more

EngageBay CRM's Best Rated Features

4.89Real-time Consumer-facing Chat

See All

EngageBay CRM's Worst Rated Features

3.83Email Templates

See All

1

[2](https://www.softwareadvice.com/category/3846-distribution-crm/?page=2)[3](https://www.softwareadvice.com/category/3846-distribution-crm/?page=3)[4](https://www.softwareadvice.com/category/3846-distribution-crm/?page=4)[5](https://www.softwareadvice.com/category/3846-distribution-crm/?page=5)

...

[11](https://www.softwareadvice.com/category/3846-distribution-crm/?page=11)

## Popular Comparisons

[

HubSpot CRM vs Salesforce Sales Cloud

](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[

Brevo vs Mailchimp

](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailchimp/)[

Bigin by Zoho CRM vs Zoho CRM

](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/zoho-crm/)[

NetSuite vs Dynamics 365

](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/106335-Dynamics-365/)[

EngageBay CRM vs Pipedrive

](https://www.softwareadvice.com/crm/engagebay-profile/vs/pipedrive/)[

LiveAgent vs Zoho Desk

](https://www.softwareadvice.com/crm/liveagent-profile/vs/zoho-desk/)[

ActiveCampaign vs Keap

](https://www.softwareadvice.com/crm/activecampaign-profile/vs/infusionsoft-crm/)[

Odoo vs Bitrix24

](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/odoo/)

## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Those in the distribution industry, like any other business, stand to benefit by using [customer relationship management (CRM) software](https://www.softwareadvice.com/crm/)—through increased customer satisfaction and sales, for instance. Also, as in other industries, our [research](https://www.softwareadvice.com/crm/) finds that distributors want a CRM tool that offers features relevant to their field.

For distributors, customer relationships are tied very closely to the products they distribute; they fall in between the customer and the manufacturer whose products they're distributing. That's why the CRM tool they use should not just let them manage customers but also the products flowing to them.

There are plenty of software vendors that are aware if this need, and thus build or modify CRM tools to suit distributors' unique requirements.

In this buyer's guide, we'll look at the core features of distribution CRM software and what you should know before making a purchase.

Here's what we'll cover:

[What is a distribution CRM?](#WhatisadistributionCRM)

[Common features of distribution CRM](#CommonfeaturesofdistributionCRM)

[What type of buyer are you?](#Whattypeofbuyerareyou)

[Key considerations](#Keyconsiderations)

## What is a distribution CRM?

A distribution CRM is a software tool for managing customers as well as products in a centralized location. This type of software comes with monitoring and reporting functionalities that help distributors manage customer information, track product orders, generate invoices/quotes, and automate marketing efforts.

_Tracking prospects, invoices, and payments in bpm'online_

## Common features of distribution CRM

Distribution CRMs offer certain common functionalities that cater to a wide range of distribution businesses: food distribution, consumer packaged goods, fuel delivery, and so on.

Let's look at these functionalities more closely.

[Contact management](https://www.softwareadvice.com/crm/contact-management-comparison/)

Create a centralized database of customer data such as shipping address and phone number.

**Interaction tracking**

Track communications with contacts via multiple channels, such as emails, chat conversations, and phone calls.

[Lead management](https://www.softwareadvice.com/marketing/lead-management-comparison/)

Capture and store details of potential clients, in a central location, and track their conversions.

**Quote management**

Allow sales representatives to automatically generate price quotes of products for customers.

**Order and invoice management**

Process orders and create invoices using shipping and billing details.

[Inventory management](https://www.softwareadvice.com/inventory-management/)

Keep inventory records based on item size, color, and other attributes. Monitor stock levels.

[Warehouse management](https://www.softwareadvice.com/scm/warehouse-management-system-comparison/)

Track how items are arranged and stored in the warehouse and optimize their storage for quick order processing.

**Workflow automation**

Create and monitor tasks that sales agents need to complete as customers move along the sales pipeline.

[Document management](https://www.softwareadvice.com/category/722-document-management/)

Store and track documents, such as bills of material, product quotes, and invoices in a centralized location.

**Reporting and analytics**

Monitor and analyze the performance of your sales team with detailed reports and analytical dashboards.

## What type of buyer are you?

The right distribution CRM depends on the size and specific requirements of your business.

Here are three common types of distribution CRM buyers and their chief concerns:

-   **Small and midsize businesses (fewer than 1,000 employees):** These buyers typically have limited budgets for software. As a result, they're primarily concerned with a solution's pricing. This makes cloud-based CRM tools preferable over on-premise tools, as cloud-based deployment requires significantly lower upfront investment.
    
-   **Large enterprises (more than 1,000 employees):** These buyers need a tool with advanced functionalities. [Enterprise resource planning](https://www.softwareadvice.com/erp/) software that offers CRM as a built-in module is a viable option for these buyers. ERP tools typically also offer [accounting](https://www.softwareadvice.com/accounting/) and [project management](https://www.softwareadvice.com/project-management/) functionalities; this can serve cross-functional needs by allowing teams to use a single solution to manage different business processes.
    
-   **Best-of-breed buyers:** These buyers could belong to either of the above categories. They are typically looking to solve a specific business need with software. For instance, a wholesale distributor that wants software primarily to process customer orders more quickly might need distribution inventory management software, instead of a CRM tool. Likewise, if you're looking to improve after-sales customer service, you might go for [help desk](https://www.softwareadvice.com/help-desk/) software, which is a part of the larger family of CRM solutions.
    

## Key considerations

To choose the right manufacturing CRM for your business, you must take into account factors such as total cost and integration requirements.

Let's look at these more closely:

-   **Total cost of software:** Understanding the total cost of software means looking beyond its procurement cost (usually a one-time license fee for on-premise and a recurring subscription for cloud-based solutions). Businesses also need to account for costs incurred during installation, customization, maintenance and support, data migration, training, and so on.
    
-   **Integration requirements:** As you evaluate options, you need to consider a CRM's ability to integrate with the tools you already use, or intend to use. This will ensure seamless data flow between otherwise disparate tools, reducing effort and errors due to manually copying and pasting data, and should also speed up processes. [Email marketing](https://www.softwareadvice.com/email-marketing/), [project management](https://www.softwareadvice.com/project-management/), and [help desk](https://www.softwareadvice.com/help-desk/) software solutions are some popular integration options.
    

_Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication._