---
title: "Caterease Software Reviews, Demo & Pricing - 2026"
description: "Review of Caterease Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/catering/caterease-profile/"
page_type: "product"
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---

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Caterease

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Overview

[Reviews](https://www.softwareadvice.com/catering/caterease-profile/reviews/)[Alternatives](https://www.softwareadvice.com/catering/caterease-profile/alternatives/)

# Caterease Review

From $99-$399/month Free trial 4 plans

Wondering if Caterease is right for your organization?

Our Food Service Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Caterease

4.4

[(110)](https://www.softwareadvice.com/catering/caterease-profile/reviews/)

Pricing

Starting at $99.00 per feature per month

### About Caterease

Caterease Software is the most popular catering and event planning application available with over 50,000 users worldwide. Because of its flexible design and optional packages, Caterease is the perfect solution for event management businesses of any size.

Our wizard-driven data-entry tools take the effort out of booking events and entering other information – helping you avoid wasteful repetitive typing and costly mistakes. Create detailed parties in moments – complete with comprehensive menus, optional staff lists, ingredients or equipment packing lists and all other important details. Or let your customers book their own events with our powerful online ordering platform.

Preserve your company’s unique branding by creating custom event print layouts, or choose one of our professionally designed templates for a quick and polished look. Build custom email templates that automatically merge information pertaining to a client or a party and automatically attach any number of prints or other files.

Collect payments instantly with our powerful HPay Payment Processing platform, backed by leading financial institutions such as JP Morgan Chase or Worldpay by FIS. Store tokens of credit...

cards on file for multiple payment processing, or send payment links to customers to allow them to enter card or ACH electronic fund transfer information. Review and track information using handy, familiar calendar tools as well as flexible reports and customizable queries. Any details about your business can be analyzed easily and instantly – with results prints as custom reports or exported in a variety of formats. Get all the assistance you need from our knowledgeable, US-based support and training teams – including free onboarding classes for new users as well as ongoing training options for existing clients. Free support and free updates are provided as part of your software subscription. Take the work and the worry out of your busy workday with the most powerful catering and event planning program available. Discover automation made easy with Caterease Software.

Wondering if Caterease is right for your organization?

Our Food Service Management Software selection experts can help you in 15 minutes or less.

## Caterease User Interface

## Popular Caterease Alternatives

Main Product

Caterease

4.4

[(110)](https://www.softwareadvice.com/catering/caterease-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   3.98Value for money
-   4.42Customer support
-   4.11Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Nowsta](https://www.softwareadvice.com/hr/nowsta-profile/)

4.9

[(283)](https://www.softwareadvice.com/hr/nowsta-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.84Value for money
-   4.81Customer support
-   4.67Functionality

Pricing

Starting at $18000.00 per year

Get Price

Alternative Product

[HoneyCart](https://www.softwareadvice.com/catering/honeycart-profile/)

4.8

[(45)](https://www.softwareadvice.com/catering/honeycart-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.81Value for money
-   4.93Customer support
-   4.62Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Tripleseat](https://www.softwareadvice.com/event-management/tripleseat-profile/)

4.7

[(575)](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.62Value for money
-   4.69Customer support
-   4.48Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Perfect Venue](https://www.softwareadvice.com/venue-management/perfect-venue-profile/)

4.8

[(81)](https://www.softwareadvice.com/venue-management/perfect-venue-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.74Value for money
-   4.88Customer support
-   4.54Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5309)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

## Caterease Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Express

$99.00

per feature, per month

Plan includes:

-   Book Events in Moments
-   Custom Event Prints
-   Customizable Event Prints
-   Custom Screen Displays
-   Easy Client Management
-   Free Mobile App and Browser Dashboard
-   Free Support and Program Updates
-   Information
-   Information at Your Fingertips
-   Wizard-Driven Event Booking

Professional

$199.00

per feature, per month

Plan includes:

-   Banquet Facilities
-   Catering With Advanced Menu Managements
-   Customizable Event Prints
-   Easy Client Management
-   Equipment Packing
-   Free Mobile App and Browser Dashboard
-   Free Support and Program Updates
-   Generate Batch Prints
-   Information at Your Fingertips
-   Scalable Recipes

Read More

Standard

$149.00

per feature, per month

Plan includes:

-   Advanced Query Handling to Track Information
-   Batch Email to Multiple Customers
-   Busy Operations
-   Customizable Event Prints
-   Easy Client Management
-   Enhanced Security Settings
-   Free Mobile App and Browser Dashboard
-   Free Support and Program Updates
-   Information at Your Fingertips
-   Suited for Large Event Venues

Read More

Complete

$399.00

per feature, per month

Plan includes:

-   Advanced Query Handling to Track Information
-   Batch Email to Multiple Customers
-   Busy Operations
-   Customizable Event Prints
-   Easy Client Management
-   Enhanced Security Settings
-   Free Mobile App and Browser Dashboard
-   Free Support and Program Updates
-   Information at Your Fingertips
-   Suited for Large Event Venues

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Caterease Features

-   Popular features found in Food Service Management
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Catering Management
    
    Cost Tracking
    
    Inventory Tracking
    
    Menu Planning
    
    Multi-Location
    
    Nutrition Analysis
    
    Point of Sale (POS)
    
    Purchase Order Management
    
-   More features of Caterease
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Attendee Management
    
    Banquet Management
    
    Booking Management
    
    Calendar Management
    
    Calendar Sync
    
    Contract/License Management
    
    Cost Management
    
    Customer Database
    
    Customizable Reports
    
    Discount Management
    
    Drag & Drop
    
    Electronic Payments
    
    Email Marketing
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Facility Management
    
    For Catering Businesses
    
    Historical Reporting
    
    Inventory Management
    
    Kitchen/Menu Management
    
    Mobile Access
    
    Mobile App
    
    Online Ordering
    
    Order Management
    
    Payment Processing
    
    Quotes/Estimates
    
    Recipe Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Waitstaff Management
    
    Website Management
    
    Weddings/Parties
    

## Caterease Integrations

Docusign

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

PayPal

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

Constant Contact

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

See all 9 integrations

## Caterease User Reviews

## Caterease customer ratings

- Overall rating: 4.4/5
- Total reviews: 110

### Rating distribution

- 5 stars: 73 reviews (66%)
- 4 stars: 21 reviews (19%)
- 3 stars: 5 reviews (5%)
- 2 stars: 5 reviews (5%)
- 1 star: 6 reviews (5%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.0/5
- Customer support: 4.4/5
- Functionality: 4.1/5

---

### The Caterease software is easy to use and perfect for our needs at Indian Ridge Country Club.

- Overall rating: 5/5
- Reviewer: Elise G.
- Verified reviewer: Yes
- Product usage: Used daily for less than 2 years
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

The ability to clearly communicate while standardizing information that is distributed to a number of departments within our country club.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. I also appreciated the responsiveness of the sales team when our Club requested to update from outdated version to current version 18.

#### Cons

I am pleased with the software, which I use daily. If I could make one change, I wish all the fields allowed us to change font style and size.

---

### Caterease is a very detailed software for catering facilities but not the most user friendly

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospitality
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

A lot of events/venues to have access to the same information/database

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities)

#### Cons

The software is a little archaic and is not the most user friendly. A lot of the functionality would certainly be used more often if the software was easier to use. A lot of duplicate information has to be entered

#### Vendor response

Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software. You will find that there is never "duplicate information" that needs to be entered into Caterease. Again - thank you for your kind words.

Replied May 2018

---

### Experience with Catrease and why we switched platforms

- Overall rating: 3/5
- Reviewer: vanessa c.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

When we first started to use it of course it was a learning experience and i was pretty easy to navigate after time there was some future that were not the best and wasn't able to pull to much CSR

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

That I did not need to convert any report to a excel format and i was able to just pull all my report numbers sheet from the source

#### Cons

it was just so outdated and was not the best for a good CSR tool i really couldn't track task, visits, visual of set goals by user or company overall.

---

### Great for conference center use!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

I enjoy working with it daily and it enables my team to access the information they need to successfully book catered events.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I love the ability to pull simple reports quickly and permission settings.

#### Cons

It's not very user-friendly and can be slow. Pulling detailed reports is difficult because of limited search functions.

---

### Caterease in Event Planning

- Overall rating: 4/5
- Reviewer: Danielle J.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Caterease is a blessing in the event planning industry. From detailed client reports, to custom event prints, it truly covers all the bases and helps things to run more smoothly!

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

I like the fact that you can practically customize your Caterease; meaning you can easily add, subtract, and adjust drop-down menu options, event prints, and filters. It helps in making it more user-friendly according to my specific restaurant. Caterease also keeps me organized and helps me to avoid making costly mistakes such as double-booking or forgetting a menu item. I also enjoy it being directly linked to my email, to promptly send clients necessary documents.

#### Cons

I feel that the Caterease program tends to be a lot to look at and can get overwhelming if you do not know how to use it to its fullest potential. There are many tips and tricks you might not know about without reading through the large user's manual or getting proper training.

---

### Great Concept but Very Buggy. Slow customer service.

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Events Services
- Product usage: Used daily for less than 12 months
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

If it was operational 100% there be many but every week there something going wrong

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The concept is great tool for caterers, though you have to pay for every add on When its operational - i love it

#### Cons

- Very over priced!!! - Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues. - Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally. - You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service. - every update seems to create more issues - its slow in operation to change to different screens - it doesnt communicate with zapier so creating external forms or merging data is all manual

#### Vendor response

While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment. I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users. Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional.

Replied May 2018

---

### Buyer Beware! Deceptive Pricing & Salespeople

- Overall rating: 1/5
- Reviewer: Jason F.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used other for less than 6 months
- Reviewed: April 2019
- Review source details: This review was submitted organically. No incentive was offered

It's been absolutely horrible.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Caterease seems to be a very full featured program... unfortunately we never really got the opportunity to use it

#### Cons

Their sales reps and pitches are extremely deceptive! - They advertise a monthly price, but that is for 1 user with a fairly limited feature set. If you were one user, there would be no need for a program like this. - They have "teaser" pricing -- give you a discount in year 1 (which they make up for with an implementation fee) -- and then scale it up in subsequent years. They're not stupid -- they know that this platform would be very hard to transition away from. - They will say anything (including lie right to you, over email) to get you to sign up. When you call them out on their lie on day 1 of implementation, sorry, no refunds. STAY FAR AWAY

#### Vendor response

Jason, I'm very sorry you were confused by our pricing - but please know that it is never - ever - our intention to be deceptive. Indeed, we couldn't mislead you if we wanted to; every piece of information about Caterease, from video tours to detailed pricing, is all easily available on our website. Please also know that our pricing is structured for the exact OPPOSITE reason than you assumed. Rather than trying to "tease" anyone, we have deliberately arranged less expensive ways for smaller companies to get into the program more affordably - and then their program can grow along with them as it helps their business grow. In any event, we regret that you misunderstood - and of course we are more than willing to work with you. Give our office a call. I'm confident we can work this out. Caterease Sales Management

Replied June 2019

---

### Loved using Caterease, was a bit of a struggle to learn

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for less than 2 years
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Loved having all info in one digital and accessible place.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how you can implement other software with it like Allseated and Constant Contact. It is also so detailed and allows you to keep all your info into one digital place!

#### Cons

I will say that it is a challenge to learn and because of the viewing settings, all users can customize their views which makes t nearly impossible to use any one else's.

---

### Good, but hard to setup

- Overall rating: 4/5
- Reviewer: Kara B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

I know this is the best software out there for me at this point, but I just wish it was a little better.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

There are so many layers to this program, it can do so many different things... CRM, email templates, invoicing, etc. The setup process is very time-consuming and difficult at times... but the guys at the help desk are typically VERY helpful! Thanks!

#### Cons

The training through the setup process. The software is a big investment and there is not a great place to watch videos from start to finish on getting everything setup. There are videos, but they are not comprehensive for the VERY beginner... For instance, I really wasn't even sure how to launch the program the first time I wanted to work on it! The other thing is that it is pretty buggy on macs. I have A LOT of time waiting between windows, etc.

---

### We have used this software since 2000 and LOVE the ease of use and customer support

- Overall rating: 5/5
- Reviewer: Shirley B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

Happy Customers!!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, professional quality documents for our customers, Customer service is always very helpful

#### Cons

I can't think of a thing we don't like about the software we use it daily and have never had any issues - this is truly the easiest and most complete software to manager our catering business

---

Showing 1 - 10 of 110 Reviews

[See All Reviews](https://www.softwareadvice.com/catering/caterease-profile/reviews/)

## Caterease Popular Comparisons

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