--- title: "Caterease Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Caterease. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Caterease is a good fit for you!" source_url: "https://www.softwareadvice.com/catering/caterease-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Food Service Management Software](https://www.softwareadvice.com/food-service-management/) / [Caterease](https://www.softwareadvice.com/catering/caterease-profile/) / Caterease Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/catering/caterease-profile/) Reviews [Alternatives](https://www.softwareadvice.com/catering/caterease-profile/alternatives/) # Caterease User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 111 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 73 reviews (66%) - 4 stars: 21 reviews (19%) - 3 stars: 6 reviews (5%) - 2 stars: 5 reviews (5%) - 1 star: 6 reviews (5%) ### Most mentioned pros - It is easy to use and billing easy and can be changed/updated quickly. - Caterease has been worthwhile for our business, as it has streamlined our catering department. - All staff have access to the platform and use it to improve communication. ### Most mentioned cons - We have used the software for years and the only reason we kept it is because it was the first software we ever used. But it breaks down constantly, hasn't been updated in YEARS, doesn't work on apple, no app, no easy way to send payments, no one can ever sign the contracts, looks super bad from the customers standpoint and probably the worst software my business uses by a mile! - It can also run a bit slow when navigating between different screens or pulling large queries. - it was just so outdated and was not the best for a good CSR tool i really couldn't track task, visits, visual of set goals by user or company overall. ## Caterease customer reviews Showing reviews 1-25 of 111 (page 1). ### Caterease is customizable and easy to use on the go! - Overall rating: 5/5 - Reviewer: Marie B. - Verified reviewer: Yes - Industry: Events Services - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How customizable it is! We were really able to take the software and use it how it best suited and helped our company. And each of our Sales Team can customize their screens and views to how it best suits their day-to-day needs. The Caterease team constantly provides updates and strives to better fit everyone's needs. We recently switched to the web-based server and it makes a huge difference for our Sales Team. #### Cons As with any software, there are bugs/glitches, etc. but the support teams works quick to fix them and update the software with changes. --- ### Caterease is a very detailed software for catering facilities but not the most user friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered A lot of events/venues to have access to the same information/database #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities) #### Cons The software is a little archaic and is not the most user friendly. A lot of the functionality would certainly be used more often if the software was easier to use. A lot of duplicate information has to be entered #### Vendor response Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software. You will find that there is never "duplicate information" that needs to be entered into Caterease. Again - thank you for your kind words. Replied May 2018 --- ### Experience with Catrease and why we switched platforms - Overall rating: 3/5 - Reviewer: vanessa c. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When we first started to use it of course it was a learning experience and i was pretty easy to navigate after time there was some future that were not the best and wasn't able to pull to much CSR #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros That I did not need to convert any report to a excel format and i was able to just pull all my report numbers sheet from the source #### Cons it was just so outdated and was not the best for a good CSR tool i really couldn't track task, visits, visual of set goals by user or company overall. --- ### Great for conference center use! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I enjoy working with it daily and it enables my team to access the information they need to successfully book catered events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the ability to pull simple reports quickly and permission settings. #### Cons It's not very user-friendly and can be slow. Pulling detailed reports is difficult because of limited search functions. --- ### The Caterease software is easy to use and perfect for our needs at Indian Ridge Country Club. - Overall rating: 5/5 - Reviewer: Elise G. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered The ability to clearly communicate while standardizing information that is distributed to a number of departments within our country club. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. I also appreciated the responsiveness of the sales team when our Club requested to update from outdated version to current version 18. #### Cons I am pleased with the software, which I use daily. If I could make one change, I wish all the fields allowed us to change font style and size. --- ### Great Concept but Very Buggy. Slow customer service. - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered If it was operational 100% there be many but every week there something going wrong #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The concept is great tool for caterers, though you have to pay for every add on When its operational - i love it #### Cons - Very over priced!!! - Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues. - Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally. - You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service. - every update seems to create more issues - its slow in operation to change to different screens - it doesnt communicate with zapier so creating external forms or merging data is all manual #### Vendor response While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment. I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users. Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional. Replied May 2018 --- ### Buyer Beware! Deceptive Pricing & Salespeople - Overall rating: 1/5 - Reviewer: Jason F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered It's been absolutely horrible. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Caterease seems to be a very full featured program... unfortunately we never really got the opportunity to use it #### Cons Their sales reps and pitches are extremely deceptive! - They advertise a monthly price, but that is for 1 user with a fairly limited feature set. If you were one user, there would be no need for a program like this. - They have "teaser" pricing -- give you a discount in year 1 (which they make up for with an implementation fee) -- and then scale it up in subsequent years. They're not stupid -- they know that this platform would be very hard to transition away from. - They will say anything (including lie right to you, over email) to get you to sign up. When you call them out on their lie on day 1 of implementation, sorry, no refunds. STAY FAR AWAY #### Vendor response Jason, I'm very sorry you were confused by our pricing - but please know that it is never - ever - our intention to be deceptive. Indeed, we couldn't mislead you if we wanted to; every piece of information about Caterease, from video tours to detailed pricing, is all easily available on our website. Please also know that our pricing is structured for the exact OPPOSITE reason than you assumed. Rather than trying to "tease" anyone, we have deliberately arranged less expensive ways for smaller companies to get into the program more affordably - and then their program can grow along with them as it helps their business grow. In any event, we regret that you misunderstood - and of course we are more than willing to work with you. Give our office a call. I'm confident we can work this out. Caterease Sales Management Replied June 2019 --- ### Caterease in Event Planning - Overall rating: 4/5 - Reviewer: Danielle J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Caterease is a blessing in the event planning industry. From detailed client reports, to custom event prints, it truly covers all the bases and helps things to run more smoothly! #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I like the fact that you can practically customize your Caterease; meaning you can easily add, subtract, and adjust drop-down menu options, event prints, and filters. It helps in making it more user-friendly according to my specific restaurant. Caterease also keeps me organized and helps me to avoid making costly mistakes such as double-booking or forgetting a menu item. I also enjoy it being directly linked to my email, to promptly send clients necessary documents. #### Cons I feel that the Caterease program tends to be a lot to look at and can get overwhelming if you do not know how to use it to its fullest potential. There are many tips and tricks you might not know about without reading through the large user's manual or getting proper training. --- ### Good, but hard to setup - Overall rating: 4/5 - Reviewer: Kara B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I know this is the best software out there for me at this point, but I just wish it was a little better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros There are so many layers to this program, it can do so many different things... CRM, email templates, invoicing, etc. The setup process is very time-consuming and difficult at times... but the guys at the help desk are typically VERY helpful! Thanks! #### Cons The training through the setup process. The software is a big investment and there is not a great place to watch videos from start to finish on getting everything setup. There are videos, but they are not comprehensive for the VERY beginner... For instance, I really wasn't even sure how to launch the program the first time I wanted to work on it! The other thing is that it is pretty buggy on macs. I have A LOT of time waiting between windows, etc. --- ### We have used this software since 2000 and LOVE the ease of use and customer support - Overall rating: 5/5 - Reviewer: Shirley B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Happy Customers!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, professional quality documents for our customers, Customer service is always very helpful #### Cons I can't think of a thing we don't like about the software we use it daily and have never had any issues - this is truly the easiest and most complete software to manager our catering business --- ### I Never Want For Anything - Overall rating: 5/5 - Reviewer: Danny B. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered I really do love this system. You can check overlapping of events.. it has flags that identify each event as "Tentative" if they have not yet committed, "Definite" if they have and other important markers. You can customize HOW you want to see or view most things. I really could not imagine that anyone would not just love this system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It covers just about anything you could want it to do. There have only been a few things ever I wished it could do and it couldn't. It is easy to use and reports are easy to obtain. I really love this software. #### Cons No Quickbooks interface. It would be nice to be able to transfer an invoice into the accounting system. Instead, I literally have to re-type every event over again into Quickbooks. This can be frustrating when you are receiving deposits or payments on events that are two or three years down the road and need to enter the event to apply the payment to it; along with all of the other daily invoices you have to do. And then keep up with all the menu / rental / room changes and updating THOSE in quickbooks. I do wish the notes and comments section on events would automatically place the initials of whom ever made the comment and the DATE . This could be tied to your log in. Often times there could be 3 or 4 people working on an event and if they forget to put their name.. and the date.. you dont know who they are. Also anyone can CHANGE or EDIT another persons notes or comments which I dont like. There is an "audit report" you can produce that will tell you who did what... but its not that easy to read and it takes some experience of looking at it to understand what the report is telling you. #### Vendor response Danny, thank you for the nice review. I do want you to know that we DO have an awesome interface with both Quickbooks desktop and Quickbooks online. One click and you can send information to Quickbooks one event at a time or in batch. Please call your sales representative and they will set you up with it. Replied August 2018 --- ### Caterease has the best customer service!! - Overall rating: 5/5 - Reviewer: Clarence R. - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered This software produces professional proposals, contracts, and invoices with ease that my staff and the clients love. It also produces very specific paperwork that helps my culinary team and event staff produce and orchestrate the best events possible. The friendly, efficient customer service at Caterease is exceptional! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have used this amazing catering software for over 24 years! It has grown and evolved with the industry over the years and remains the best catering software on the market - that I have ever seen. This product pays for itself and the cloud based version allows my staff to work on the fly from any venue, which saves time and money. My staff loves using the Caterease program. The help desk is always friendly, efficient, knowledgeable, and far exceed my expectations of customer service in today's market. They truly go the extra mile!! #### Cons I do not have any cons for this product or the support staff - give it a try - you, your staff and your clients will be glad you did! #### Vendor response Thank you, Clarence, for your kind words. We really appreciate you taking the time out to share your experience with Caterease. We count ourselves lucky for customers like you. You get five stars in our book, as well! Replied May 2018 --- ### Buyer Beware - Overall rating: 2/5 - Reviewer: chris b. - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered The sales team did not really describe the complexity in setting up this program. Basically you get a complete catering program that must be built up from ground floor by the client. I spent months trying to switching from my current catering software program and never was able to get the program to work. Finally after a few months we took a loss on the money and abandoned the program all together. I could only see the program working for a large company with an IT department that could handle programming the systems to fit the organization. NOT for any form of a small business. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Caterease has a ton of options. But all must be programmed by the client. High level of computer knowledge and time required. #### Cons Everything is very complex and must be programmed. Our team went from spending hours booking clients to hours learning and programming Caterease. Very very complex and requires a ton of hours to set-up. We even started losing money because all our time was spent setting-up the program. Nothing with this program is "Ready To GO". Very bloated. Many systems are listed in different areas creating a very congested and bloated feel to the UI #### Vendor response Chris, I¿m very sorry you¿re having a tough time transitioning to your new Caterease program. We are well-known for our extreme ease-of-use, but sometimes people who are not used to common Office Products have a slightly tougher time adjusting. Please stick with it ¿ and know that our entire team is here to assist however we can! Caterease is also known for its amazing flexibility ¿ so much of the program, from screens to prints, can be completely customized. Of course, we deploy the program ¿ready to go¿ with default settings. However, if a user like you wants to completely customize things to his particular needs, that does require a little setup on your part. Most programs don¿t let you customize anything at all. With Caterease, you can simply use the robust, complete program we send you straight out of the box or choose to customize it yourself! Replied December 2018 --- ### Good Event Management Tool - Overall rating: 4/5 - Reviewer: Kristen C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to enter prospects, create proposals and manage clients. #### Cons Some of the reporting tools are lacking, email blasts to groups are limited and the software doesn't seem to be able to evolve as quickly as it should. --- ### Have used Caterease in various positions with 2 employers. Have used one other catering system - Overall rating: 4/5 - Reviewer: CLB C. - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use across systems (adding an event, account or client is all done with the same + / - icon ) #### Cons Unable to batch print or email documents as one attachment Unable to view the content of sent emails from within Caterease Unable to pull up an "outstanding invoice list" across accounts #### Vendor response Hello and thank you for taking the time to review our software. Just to clarify: You can batch print and email documents. You can also view the contents of sent emails from within Caterease. You can also review outstanding invoice lists across accounts. In fact, you can combine all three and batch email attached invoices to all accounts with outstanding balances. Please call our help desk and we'll be happy to show you how. Thanks again for your review. Replied May 2018 --- ### Caterease - Overall rating: 5/5 - Reviewer: Andrea S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the ability to customize the program for your unique needs. I like that I am not relying on the IT department and I can make changes myself. It is user-friendly and has streamlined our operations improving our overall efficiency. #### Cons Because I use the prints templates, I am limited to the customization of them. I know I could make my own prints so this is a very small inconvenience. --- ### Great User Interface - Overall rating: 4/5 - Reviewer: Taylor L. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It was easy to use but was customizable to our needs #### Cons Some features weren't super intuitive and took many steps to get what we needed --- ### We love Caterease - Overall rating: 5/5 - Reviewer: mindy m. - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered We have used Caterease for over 10 years. We couldn't run our business without it. Thank you for your support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to use. It keeps track of all of my events. The support team is always great to help me with any question that I have. I am not very good with technology and they always answer my questions in terms that I understand. They stay on the phone with me until my problem is resolved. #### Cons I wish the e mails through Caterease would hold an attachment. --- ### Caterease has helped make Kimble's Events by Design the successful company we are today! - Overall rating: 5/5 - Reviewer: Shirley B. - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We do love our Caterease package!! We have been users since 2000 so we have grown up with Caterease!! It is efficient and easy to use and gives us all that data and management tools we need to make our events a success!! We also just decided to research the mobile version of the program as we are going to have a sales person in the field in a couple of months! It truly is a great partnership! --- ### Caterease and its support staff is AWESOME - Overall rating: 5/5 - Reviewer: Travis A. - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, our entire team from FOH to BOH, chefs and sales team are huge fans of using this software! #### Cons nothing! this software is really fantastic! it is easy to use, user friendly and the customer service is amazing! #### Vendor response Thank you Travis for such an nice review! We work hard to meet expectations like yours and your teams and we don't take anything for granted. Cheers.. Replied May 2018 --- ### Effective Management Tool - Overall rating: 5/5 - Reviewer: Brent M. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CataerEase is an all in one tool to manage every part of your business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to manage all aspects of an organization through one tool is a valuable feature that sets CaterEase apart from the rest. #### Cons Learning curve to get started was a bit more than I expected but through trial and error, training and provided resources, I was up and running in no time. #### Reasons for choosing Caterease Price, ability to have multiple users, inventory features, contract features. --- ### Our business used Caterease for 1 month. We switched software because it was not easy to navigate. - Overall rating: 2/5 - Reviewer: Cassandra C. - Industry: Events Services - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We liked that we could duplicate events with the same information, and that we could add accounts and contacts. Customer service was helpful with training. #### Cons Overall, the software just wasn't convenient for our business. It was complicated to navigate. We needed something simple and easily customizable with features like a calendar and a contacts section. Caterease had these features, but they just weren't easy to navigate when you're busy. #### Vendor response Cassandra - We are very sorry to hear you are having difficulty getting started with Caterease - particularly in the area of navigation. Caterease is actually renowned for its fluid and intuitive navigation. We call it "Zig Zag Technology" and I honestly think that once you've experienced it for a while you'll wonder how you ever lived without it! While most software programs force you to navigate using a very rigid, step-by-step approach, Caterease lets you "zig-zag" from anywhere to anywhere. Say you're looking at an email from a client and you want to immediately open that client's event - a simple mouse click brings you right there! I know you've only used the program for a month. Let us provide you with a private trainer to assist you, and I'm certain you will love the flexibility and power of Caterease once you've gotten more familiar with it. Remember, there is always someone here to help you with any questions. - Kind Regards, Joe Biasella, Caterease Director of Support Replied December 2017 --- ### Caterease is indispensable - Overall rating: 5/5 - Reviewer: Michael B. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Having been in the business for over 30 years and having worked on three continents. I have seen and worked with many event management systems. In 2013 I started my own business and was challenged by looking for event software that would be scalable and grow with me, Caterease hit all the notes for my business. Now 2 years in, I have been able to add the modules to match the demands of my flourishing business. Best satisfaction is when you get a cold call from a guest and inside of a10 minute conversation I'm able to send off a professional proposal along with a detailed email covering all my business can offer to a client.' Time and time again, clients state''You won the contract chef because you're not only talented in the kitchen but your speed to send all documentation shows how much you care about your guests' Whether you are just starting out in Hospitality or have decided to start up your own business after working for others. Caterease is indispensable and will make your business purr with a professional edge! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Best in the Industry - Overall rating: 5/5 - Reviewer: Donn J. - Product usage: Used unspecified for unspecified - Reviewed: January 2014 - Review source details: This review was submitted organically. No incentive was offered Having numerous restaurants and a few catering companies under our realm, a few years back we started the quest for a software that encompasses all our needs for both types of businesses. In researching our options for what seems eternity the clear choice at the end was Caterease. The ease of the options is pretty amazing. With so many options within the software one would think it would be mind boggling, hats off to the programmers and code writers at Caterease for making the ease of use a priority. I must also mention the upgrades which we subscribe to are very in depth and well thought out as well as having a top notch Customer Service team, I'm impressed and suggest any and all looking for a catering software, start with Caterease because everything else pales in comparison. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### I love this program! - Overall rating: 5/5 - Reviewer: Matt B. - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about this program is that it looks just like my Office programs - so everything is so easy to use. I also love the cool browser-based dashboard and mobile app. I can't believe how much time this is already saving me - wish I bought it sooner! #### Cons Nothing yet! This program does everything I need and more. ## More reviews [Next reviews](https://www.softwareadvice.com/catering/caterease-profile/reviews/?page=2) --- Caterease Reviews, Pros and Cons - 2026 Software Advice