--- title: "Caterease Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Caterease. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Caterease is a good fit for you!" source_url: "https://www.softwareadvice.com/catering/caterease-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Food Service Management Software](https://www.softwareadvice.com/food-service-management/) / [Caterease](https://www.softwareadvice.com/catering/caterease-profile/) / Caterease Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/catering/caterease-profile/) Reviews [Alternatives](https://www.softwareadvice.com/catering/caterease-profile/alternatives/) # Caterease User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 110 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 73 reviews (66%) - 4 stars: 21 reviews (19%) - 3 stars: 5 reviews (5%) - 2 stars: 5 reviews (5%) - 1 star: 6 reviews (5%) ### Most mentioned pros - It is easy to use and billing easy and can be changed/updated quickly. - Caterease has been worthwhile for our business, as it has streamlined our catering department. - All staff have access to the platform and use it to improve communication. ### Most mentioned cons - We have used the software for years and the only reason we kept it is because it was the first software we ever used. But it breaks down constantly, hasn't been updated in YEARS, doesn't work on apple, no app, no easy way to send payments, no one can ever sign the contracts, looks super bad from the customers standpoint and probably the worst software my business uses by a mile! - It can also run a bit slow when navigating between different screens or pulling large queries. - The software interface looks quite dated and feels clunky compared to modern web applications. ## Caterease customer reviews Showing reviews 1-25 of 110 (page 1). ### The Caterease software is easy to use and perfect for our needs at Indian Ridge Country Club. - Overall rating: 5/5 - Reviewer: Elise G. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered The ability to clearly communicate while standardizing information that is distributed to a number of departments within our country club. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. I also appreciated the responsiveness of the sales team when our Club requested to update from outdated version to current version 18. #### Cons I am pleased with the software, which I use daily. If I could make one change, I wish all the fields allowed us to change font style and size. --- ### Caterease is a very detailed software for catering facilities but not the most user friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered A lot of events/venues to have access to the same information/database #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities) #### Cons The software is a little archaic and is not the most user friendly. A lot of the functionality would certainly be used more often if the software was easier to use. A lot of duplicate information has to be entered #### Vendor response Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software. You will find that there is never "duplicate information" that needs to be entered into Caterease. Again - thank you for your kind words. Replied May 2018 --- ### Experience with Catrease and why we switched platforms - Overall rating: 3/5 - Reviewer: vanessa c. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When we first started to use it of course it was a learning experience and i was pretty easy to navigate after time there was some future that were not the best and wasn't able to pull to much CSR #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros That I did not need to convert any report to a excel format and i was able to just pull all my report numbers sheet from the source #### Cons it was just so outdated and was not the best for a good CSR tool i really couldn't track task, visits, visual of set goals by user or company overall. --- ### Great for conference center use! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I enjoy working with it daily and it enables my team to access the information they need to successfully book catered events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the ability to pull simple reports quickly and permission settings. #### Cons It's not very user-friendly and can be slow. Pulling detailed reports is difficult because of limited search functions. --- ### Caterease in Event Planning - Overall rating: 4/5 - Reviewer: Danielle J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Caterease is a blessing in the event planning industry. From detailed client reports, to custom event prints, it truly covers all the bases and helps things to run more smoothly! #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I like the fact that you can practically customize your Caterease; meaning you can easily add, subtract, and adjust drop-down menu options, event prints, and filters. It helps in making it more user-friendly according to my specific restaurant. Caterease also keeps me organized and helps me to avoid making costly mistakes such as double-booking or forgetting a menu item. I also enjoy it being directly linked to my email, to promptly send clients necessary documents. #### Cons I feel that the Caterease program tends to be a lot to look at and can get overwhelming if you do not know how to use it to its fullest potential. There are many tips and tricks you might not know about without reading through the large user's manual or getting proper training. --- ### Great Concept but Very Buggy. Slow customer service. - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered If it was operational 100% there be many but every week there something going wrong #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The concept is great tool for caterers, though you have to pay for every add on When its operational - i love it #### Cons - Very over priced!!! - Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues. - Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally. - You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service. - every update seems to create more issues - its slow in operation to change to different screens - it doesnt communicate with zapier so creating external forms or merging data is all manual #### Vendor response While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment. I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users. Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional. Replied May 2018 --- ### Buyer Beware! Deceptive Pricing & Salespeople - Overall rating: 1/5 - Reviewer: Jason F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered It's been absolutely horrible. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Caterease seems to be a very full featured program... unfortunately we never really got the opportunity to use it #### Cons Their sales reps and pitches are extremely deceptive! - They advertise a monthly price, but that is for 1 user with a fairly limited feature set. If you were one user, there would be no need for a program like this. - They have "teaser" pricing -- give you a discount in year 1 (which they make up for with an implementation fee) -- and then scale it up in subsequent years. They're not stupid -- they know that this platform would be very hard to transition away from. - They will say anything (including lie right to you, over email) to get you to sign up. When you call them out on their lie on day 1 of implementation, sorry, no refunds. STAY FAR AWAY #### Vendor response Jason, I'm very sorry you were confused by our pricing - but please know that it is never - ever - our intention to be deceptive. Indeed, we couldn't mislead you if we wanted to; every piece of information about Caterease, from video tours to detailed pricing, is all easily available on our website. Please also know that our pricing is structured for the exact OPPOSITE reason than you assumed. Rather than trying to "tease" anyone, we have deliberately arranged less expensive ways for smaller companies to get into the program more affordably - and then their program can grow along with them as it helps their business grow. In any event, we regret that you misunderstood - and of course we are more than willing to work with you. Give our office a call. I'm confident we can work this out. Caterease Sales Management Replied June 2019 --- ### Loved using Caterease, was a bit of a struggle to learn - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Loved having all info in one digital and accessible place. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how you can implement other software with it like Allseated and Constant Contact. It is also so detailed and allows you to keep all your info into one digital place! #### Cons I will say that it is a challenge to learn and because of the viewing settings, all users can customize their views which makes t nearly impossible to use any one else's. --- ### Good, but hard to setup - Overall rating: 4/5 - Reviewer: Kara B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I know this is the best software out there for me at this point, but I just wish it was a little better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros There are so many layers to this program, it can do so many different things... CRM, email templates, invoicing, etc. The setup process is very time-consuming and difficult at times... but the guys at the help desk are typically VERY helpful! Thanks! #### Cons The training through the setup process. The software is a big investment and there is not a great place to watch videos from start to finish on getting everything setup. There are videos, but they are not comprehensive for the VERY beginner... For instance, I really wasn't even sure how to launch the program the first time I wanted to work on it! The other thing is that it is pretty buggy on macs. I have A LOT of time waiting between windows, etc. --- ### We have used this software since 2000 and LOVE the ease of use and customer support - Overall rating: 5/5 - Reviewer: Shirley B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Happy Customers!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, professional quality documents for our customers, Customer service is always very helpful #### Cons I can't think of a thing we don't like about the software we use it daily and have never had any issues - this is truly the easiest and most complete software to manager our catering business --- ### The program has revolutionized the ability to move from Mom & Pop to Corporate Seamlessly. - Overall rating: 5/5 - Reviewer: Sol R. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered The software has changed my life and given me thousands of hours of time to better manage my business and my employees. Caterease has allowed me to take many companies from paper and pen to the cloud. Caterease has put many of my clients businesses back in their control. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and windows familiar aspects of Caterease are perfect. Mark and the sales team have helped me as a food service consultant serve many of my clients needs. Customer Support is always available and knowledgeable. The software is not just a program but a catering operational system. I am able to customize so many parts that makes the system adapt to any company with comfort. I started using caterease years ago and the company has made updates many times and has made it exciting to look forward to. Years ago i would spend countless days and weeks making complex spreadsheets to calculate so many informational needs that i had to repeat weekly. Caterease has been built with so much functionality that my weekly repetitive work has dropped down to almost zero and my time as well as my employees time has spiked in productivity. This Software is priceless!!!! #### Cons What i like least about the software was that i had little access to information on events without my computer!! BUT they recently released the Caterease APP.... Now me and my team access event info on our phones and cant be happier. --- ### Caterease - Overall rating: 3/5 - Reviewer: Kimberly H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The email capabilities and the customer service. #### Cons That you do not have access to the historical date after you discontinue service. #### Vendor response Kimberly, Thank you for your kind words about our hard-working support team! I'm sorry you seem to have had trouble learning the program. As you know, in addition to free support we have several online and live training options available to help ensure our customers are comfortable. I'll admit I am very surprised to see you did not view Caterease as extraordinary when it comes to features and functionality. We are renowned for our incredible feature set - which far surpasses any other software in the industry. I imagine your opinion here is connected to your comfort level with the program - which is completely understandable. Of course, we are always sorry when any customer discontinues service. Nonetheless, we go out of our way to make this transition easier for customers - even extending access for a period of time. Of course, as with any subscription service, we obviously cannot continue to provide access indefinitely - as I'm sure you can understand. Replied June 2019 --- ### Great product that makes business easier. - Overall rating: 5/5 - Reviewer: David P. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It makes our work easier. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software is great overall! It interfaces with so many different programs, and it's been a huge help that makes our job easier. There is always more to learn about the software, so it's nice to keep adding to the list of abilities. In the past, we used two different programs for booking and invoicing, so it's a huge time saver. Our team only has to make updates once, so it minimizes potential for error. #### Cons I've had a support ticket for what seems like a simple fix in for a few months, and haven't really received much feedback on it. Also, if there is an issue with the interface, the support staff for each different software says that it is a problem with the other software, so that has been a little difficult. #### Vendor response David - Thank you for the kind words! According to our records, you seem to be using a fairly old version of our program. As you probably know, your updates are completely free - and I have confirmed that the feature you requested will indeed be included in our next release (in testing now). As a matter of fact, we improved upon the request by adding a couple of options! Thanks again! Chris Kopriva Caterease Software Replied March 2018 --- ### I would recommend Caterease to any catering company - Overall rating: 5/5 - Reviewer: Tera G. - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Caterease in over 20 of our accounts and it has been a great relationship from Mark in the sales department to Theo and the other tech support crew in the tech support department. The program itself offers all the tools we need to build proposals, beo's, contracts, invoices, etc. It helps us manage our financial viability with the reporting tools it offers as well as prospecting new clients. Caterease offers ongoing training and new tips to help maximize the program to its fullest potential. I would recommend Caterease to any company offering catering services from an off-site caterer to any on site facility. #### Cons We haven't found anything that we don't like. It does everything we've wanted it to do as far as a software is concerned. --- ### Caterease Is Aptly Named - Overall rating: 5/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding. #### Cons I can't think of anything, it really does satisfy all of our needs. #### Reasons for choosing Caterease It was a superior product --- ### Caterease has quite a bit of experience with catering software. Unfortunately, it can be challenging - Overall rating: 3/5 - Reviewer: Kelly L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If everything is working perfectly, bids are much easier to write. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We like that Caterease is can be almost endlessly customized. This becomes overwhelming at times. It seems like it works best for hotel and banquet facilities. #### Cons The customer service is often rough. There seems to be an attitude that everything is always user error. It might be, but we would like to hear a little more concern when we call in. --- ### Caterease requires a stronger connection - Overall rating: 1/5 - Reviewer: Caryn Roland, Heirloom Cuisine - Product usage: Used unspecified for unspecified - Reviewed: April 2013 - Review source details: This review was submitted organically. No incentive was offered The problem with Caterease is that I office out of my home and live in an area with satellite only internet connection. Caterease requires a stronger connection. This was never told to me in the beginning and not until I had paid for the software and tried to begin using it. After months and months and months of problems, I am finally starting to use the software (I purchased the software in September. This is now April.) They system is slow, at best, and I have to reboot it several times a day. I have to quit using it around 3 pm when apparently my satellite gets too busy. Had the Sales Manager told me the requirements of the system, I would not have purchased the system. The requirements listed in the original set up stuff is vague. My IT guy assures me that we comply with all the requirements. AT&T does not service my area. The only landline internet connection is through a shabby cable company who wants to charge me $$$$. I still believe the proper thing to do would have been to refund my money. I am using the software now because I paid for it and am going to make it work. I remain disappointed in the sales department, the customer service department and in the whole process. The software is slow and hard to learn. The tech support Caterease offers is great and I have so appreciated their assistance. But there is not training available with purchase (unless you pay more), everything is an upgrade and the whole experience has been less than pleasant. #### Pros The tech support Caterease offers is great and I have so appreciated their assistance #### Cons no training available with purchase (unless you pay more), everything is an upgrade and the whole experience has been less than pleasant --- ### We use Caterease for our Hotel Conference Center booking and catering. - Overall rating: 5/5 - Reviewer: Jet B. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Time savings and a great way for staff to stay up-to-date on scheduled events. Prevents double booking and overbooking for staff available. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes scheduling easy & can customize to fit our needs. Mobile app makes checking on schedule while out of the office a breeze! Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something. #### Cons So many components to learn the function of and some features are added cost. Would like more "side by side" function of having multiple managers (ie: scheduler & event manager) on screen at once. --- ### We switched from Caterese due to ease of use - Overall rating: 3/5 - Reviewer: Kathryn B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 201-500 employees - Product usage: Used other for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is great, but they need to update their software and make it easier to work with clients. When you're doing private event business the ease of use and less steps is very important. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros In the beginning I enjoyed how the software made it simple to work with the client to process contracts. Customer service was always knowledgeable and responsive. Our clients also seemed to have an ease of use as well. #### Cons I felt that the software could do more and offer more compatibility with our websites and clients. We ended up switching to Gather because they have a lot more options in producing documents, having clients digitally sign and provide payment and it integrates with a lot of other software. Caterase lacks in those departments and we needed something that provided less steps for the vendor and the client. #### Reasons for choosing Caterease We ended up switching from caterease to another product (Gather) --- ### Very happy - Overall rating: 5/5 - Reviewer: Jay C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I am impressed, not only with the program but your customer service. The program is everything I could have hoped for and continually saves me time and money, also your customer service is impeccable!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its user friendliness and ease of access #### Cons Unless you get the whole package, you miss out on some benefits --- ### Customization is amazing!!!!! - Overall rating: 5/5 - Reviewer: Sheryl K. - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This saves so much time and basically pays for itself in the end! I love all the customizable features available and I recommend this to any event company/coordinator! #### Cons They charge for training which I am not a fan of. And also the customer service isn’t very accessible. --- ### Incredibly amazing software! - Overall rating: 4/5 - Reviewer: Michael Z. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its an incredibly effective product,makes creating and managing events and processes so easy!!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how it's easy to check and track payments also it's great for using even with a number of users at the same time!! #### Cons Not much to dislike,only wish it could be possible to also including payments in the software instead of using a different platform. #### Reasons for choosing Caterease Because of efficiency and usability!! #### Reasons for switching to Caterease I tried Caterease and I liked it and never went back to caterzen --- ### Great features, but a major learning curve - Overall rating: 4/5 - Reviewer: Justin B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The program will work for us and help achieve our goals, but it takes far more work to get the framework in place than we anticipated. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The system is very robust and offers a tremendous amount of personalization. I love the incorporation of our menus and various options to streamline the process. #### Cons The system boasts windows like usability. This is an exaggeration - it takes a ton of building the framework and learning the processes. Very complicated. --- ### So flexible! - Overall rating: 5/5 - Reviewer: Christian V. - Product usage: Used unspecified for unspecified - Reviewed: January 2014 - Review source details: This review was submitted organically. No incentive was offered I started using Caterease 7 years ago when I started my "backyard" catering operation. Gradually my business grew to full fledge off site only operation. Since then I added a fine dining restaurant to the mix. Caterease has always been at my fingertips, taking me from simple contracts and proposals to fully detailed and intricate functions. I love the fact that I never have to type something twice. I am also using Qbooks and the interface is very practical. The reports that come with the program are great too. This morning I was looking at 4 years worth revenue, cleary identified, all in one and all at the click of one button. But the power really shows when you run a query. Caterease is a superb tool and also it is intuitive, fun to use and cool to look at! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### The most user friendly software we have ever used - Overall rating: 5/5 - Reviewer: Jeff W. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered We have a large and complex catering business, offering on-premise, off-premise, and delivery events. We spent 3 years researching catering software, meeting with all of the vendors, testing different options and finally decided Caterease was the only real solution. 6 years later I am very happy to say switching to Caterease was the best decision we ever made for our business. The program is continually updated with new features. One of the biggest reasons we picked Catrease was because the program is very easy to use. The interface looks very similar to regular Microsoft Office applications. If you can use Outlook, you can use Caterease. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 ## More reviews [Next reviews](https://www.softwareadvice.com/catering/caterease-profile/reviews/?page=2) --- Caterease Reviews, Pros and Cons - 2026 Software Advice