---
title: "Caterease vs When I Work - 2026 Comparison - Software Advice"
description: "Caterease vs When I Work - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/catering/caterease-profile/vs/when-i-work/"
page_type: "comparison"
language: "en"
---
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Caterease vs When I Work
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Updated October 21, 2026
# Caterease vs. When I Work: 2026 Comparison
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Updated October 21, 2026
# Caterease vs. When I Work: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/catering/caterease-profile/)
[Caterease](https://www.softwareadvice.com/catering/caterease-profile/)
4.4
[(111)](https://www.softwareadvice.com/catering/caterease-profile/reviews/)
Starting Price
$99.00per month
Free trial: Available
Free version: Not available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses Caterease
Based on 111 reviews
- Most common industries: Hospitality, Dining, Event & Travel (30%), Retail, Consumer Goods & Services (16%) and Education & Learning (3%)
- Top use cases: Catering (9%), Event Management (8%) and Food Service Management (2%)
56% of users recommend this product
[](https://www.softwareadvice.com/retail/when-i-work-profile/)
[When I Work](https://www.softwareadvice.com/retail/when-i-work-profile/)
4.5
[(1300)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/)
Starting Price
$2.50per month
Free trial: Available
Free version: Not available
Pros:
- Ease of Use
- Employee Scheduling
Cons:
- Request and Availability Management
- Shift Management
Who uses When I Work
Based on 1300 reviews
- Popular among: Small businesses
- Most common industries: Retail, Consumer Goods & Services (18%), Health & Medicine (16%) and Hospitality, Dining, Event & Travel (10%)
- Top use cases: Employee Scheduling (23%), Scheduling (14%) and Time Clock (9%)
76% of users recommend this product
[](https://www.softwareadvice.com/catering/caterease-profile/)
Caterease
4.4
[(111)](https://www.softwareadvice.com/catering/caterease-profile/reviews/)
[](https://www.softwareadvice.com/retail/when-i-work-profile/)
When I Work
4.5
[(1300)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/)
+
Add product
Add product
## Caterease vs When I Work: At a glance
* * *
Product ratings at a glance
| | Caterease | When I Work |
| --- | --- | --- |
| Overall rating | 4.4
111 reviews | 4.5
1,300 reviews |
| Ease of use | 4.2 | 4.5 |
| Value for money | 4.0 | 4.4 |
| Functionality | 4.1 | 4.3 |
| Customer support | 4.4 | 4.4 |
| Ease of deployment | 3.2 | 4.4 |
Best in comparison
Looking for better value for money? Ask an advisor for high-rated alternatives
Looking for better value for money? Ask an advisor for high-rated alternatives
Looking for better value for money? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 1,411 reviews from Food Service Management
* * *
Alerts/Notifications
N/A
Appointment Scheduling
N/A
Automated Scheduling
N/A
Calendar Sync
N/A
Group Scheduling
N/A
Mobile Access
N/A
- Event Calendar: 3.5
- Event Management: 3.1
Alerts/Notifications
4.3
Appointment Scheduling
4.7
Automated Scheduling
3.4
Calendar Sync
4.2
Group Scheduling
3.0
Mobile Access
4.5
- Online Time Tracking: 4.7
- Time Off Management: 4.7
- Clock In/Out: 4.7
- Time & Attendance: 4.6
- Availability Management: 4.6
- Attendance Tracking: 4.6
- Employee Profiles: 4.6
- Scheduling: 4.6
- Employee Time Tracking: 4.6
- Timesheet Management: 4.6
- Employee Scheduling: 4.6
- Schedule Distribution: 4.6
- Online Booking: 4.5
- Online Time Clock: 4.5
- Mobile Access: 4.5
- Shift Scheduling: 4.5
- Real-time Scheduling: 4.4
- Real-Time Notifications: 4.4
- Time Tracking: 4.4
- Collaboration Tools: 4.4
- Calendar Management: 4.4
- Time & Expense Tracking: 4.4
- Employee Management: 4.4
- Task Management: 4.4
- Self Service Portal: 4.4
- Employee Database: 4.3
- Resource Management: 4.3
- Alerts/Notifications: 4.3
- Real-Time Updates: 4.3
- Calendar Sync: 4.2
- Overtime Calculation: 4.2
- Access Controls/Permissions: 4.2
- Reminders: 4.1
- Real-Time Chat: 4.1
- Reporting/Analytics: 4.1
- Shift Swapping: 4.1
- Payroll Management: 4.1
- Task Scheduling: 4.1
- Communication Management: 4.0
- Multi-Location: 3.8
- Vacation/Leave Tracking: 3.8
- Leave Tracking: 2.9
- Messaging: 2.8
### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
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ZapierNot enough reviews
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- 321Forms
- Gusto
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- PayPal
- Crew
- Starboard Suite
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- Google Calendar
- Google Workspace
- Rippling
- GoCo
- Access PeopleHR
- Paychex
- Gusto
## Reviews
* * *
Positive review:
DS
DEBORAH S.
Controller
Hospitality, 51-200 employees
"It is easy to use and billing easy and can be changed/updated quickly. "
Oct 28, 2025
Negative review:
Maxwell P.
General Manager
Leisure, Travel & Tourism, 11-50 employees
"It can also run a bit slow when navigating between different screens or pulling large queries."
Mar 10, 2026
Positive review:
MC
Maxwell C.
Retail & Catering Supervisor
Food & Beverages, 201-500 employees
"Caterease has been worthwhile for our business, as it has streamlined our catering department."
Oct 19, 2023
Negative review:
DD
Daniel D.
Owner
Restaurants, 51-200 employees
"We have used the software for years and the only reason we kept it is because it was the first software we ever used. But it breaks down constantly, hasn't been updated in YEARS, doesn't work on apple, no app, no easy way to send payments, no one can ever sign the contracts, looks super bad from the customers standpoint and probably the worst software my business uses by a mile!"
Nov 17, 2025
Positive review:
MR
Monica R.
HR Administrator
Hospitality, 51-200 employees
"All staff have access to the platform and use it to improve communication."
Apr 14, 2022
Negative review:
VC
vanessa c.
Director of Sales
Food & Beverages, 51-200 employees
"it was just so outdated and was not the best for a good CSR tool i really couldn't track task, visits, visual of set goals by user or company overall."
May 12, 2025
[Read all reviews](https://www.softwareadvice.com/catering/caterease-profile/reviews/)
Positive review:
NR
Nikki R.
Accountant
Health, Wellness and Fitness, 2-10 employees
"Scheduling and Proper channel .Which helps in clear scheduling and also track the in and out timing .Specially"
Apr 23, 2026
Negative review:
DP
Dan P.
COO
Food & Beverages, 11-50 employees
"For some reason finding where to start logging hours ie start your shift, was a bit hard to find, and not super intuitive."
Jun 25, 2026
Positive review:
JR
Jessy R.
Patient Care Coordinator
Medical Practice, 11-50 employees
"Being able to easily review my clock-in and clock-out times helps me stay organized and aware of my hours throughout the pay period."
Mar 26, 2026
Negative review:
DC
Dale C.
City Operations Manager
Transportation/Trucking/Railroad, 11-50 employees
"You can't schedule into the next day. When scheduling, you can only schedule until midnight."
Apr 28, 2026
Positive review:
JR
Jonathan R.
IT Admin
Hospital & Health Care, 51-200 employees
"Great value for the cost - as a basic solution to the scheduling headaches, the automated communications and Rules Based scheduler are a great value!"
Feb 25, 2026
Negative review:
SM
Soren M.
Coach
Entertainment, 11-50 employees
"There were some frustrating technical issues when the application tried to capture my location using celular data, neglecting the main purpose of the application to manage my job."
Dec 26, 2025
[Read all reviews](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/)
## Customer support
* * *
Caterease
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
When I Work
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Not available
24/7: Not available
Chat: Available
## Training options
* * *
Caterease
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
When I Work
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
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