About ChefMod

ChefMod is a cloud-based system which is designed for small restaurants. It is a suite of the latest tools for vendor management, timely inventory ordering and receiving. These tools are easily accessible from the user's mobile phone or computer. It streamlines a user's workflow and saves unnecessary costs incurred due to the inefficient management of daily tasks.

ChefMod offers a restaurant online ordering software, Order 1-2-3, which helps in ordering foodstuffs for your restaurant in just a few steps. Alternatives from different brands are available to make a cost-efficient and best quality purchase. With SecureOrder, users will not be ordering too much or too little. The guidelines in the software will help users order an accurate inventory and prevent an...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

65 Reviews of ChefMod

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(50)

50

4 stars

(12)

12

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

October 2019

Matt from Match Restaurant

Verified Reviewer

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Purchase Power

My overall experience with ChefMod has been excellent. The savings for my Buisness both with time and cash value are unmatched.

Pros

From set up to our daily ordering to receiving product ChefMod has killed it every step of the way. Along with the great prices from the purchasing power to the easy use of the software makes ChefMod an easy and logical choice.

Cons

I have nothing to add here, the software does everything we need it to do.

Response from ChefMod

Replied October 2019

Matt, I couldn't have said it better myself :-) Professional Chefs with your experience aren't as common as people may think. We truly appreciate working with you and the talents you bring. Thank you for your support all these years. We appreciate YOU. John

October 2019

Lisa from Rock Island Lake Club

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Excellent Platform!

Great- All the support staff is so nice and accommodating. Every request is answered in no time and their assistance with many things that they could push on me but they do as a courtesy to make my life easier such as credit applications, lookups for items, etc. is a breath of fresh air that I don't see with most vendors we work with!

Pros

Everything needed from accounting and ordering to analytics this software has helped us integrate. I no longer have to code invoices. It exports on my cue right to my accounting software. We do not have to deal with any pushy annoying sales people from the food companies OR their commissions which is a huge perk! My food costs went down tremendously since we started using this software and I am able to view all past current and future orders with a couple clicks at any workstation with internet. Anytime I have a question the support team has a very fast response time and does most all of the legwork to accommodate my requests making my life ALOT easier when we want to price things out or are having an issue of any kind. Chefmod has brought my BOH kitchen practices into this day and age instead of the more old school less efficient practices of the past that we used previously to get the job done.

Cons

Because it was a big change in switching to this platform it took some convincing to get my kitchen team on board. All of our vendors changed so ironing out new delivery windows and what no had a little bit of a learning code but nothing that could not be addressed. My former food vendors were not pleased but it was definitely a wise business decision. If you have an old school kitchen department who is not comfortable using the computer this transition would take some time, but once trained and all the kinks are ironed out this is the way to go for sure.

Reasons for Choosing ChefMod

One of my associates came across the software online and saw it had great reviews so we wanted to see what it was all about

Response from ChefMod

Replied October 2019

Lisa, We are so happy that you are taking advantage of all of our system features. I would encourage the app whenever possible. It's available for Android and Apple devices. It's a great way to see numbers on the go and of course to place orders. I'll give you a hint, our next major desktop release will have a lot of the app functions there as well! Get excited! Thank you~ John

October 2019

Alex from Crave Fishbar

Verified Reviewer

Company Size: 51-200 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

2.0

October 2019

A helpful tool, not foolproof, needs major QOL and UX improvements

It has helped us lower costs, but has also come with workflow changes that can be annoying at times. It basically finds the cheapest price for each item you're ordering across all of your vendors and orders it. The problem is that each of these vendors has a minimum order price to ship. What follows is a chefmod rep calling you telling you that your order doesn't make minimums for several different vendors and then you need to sit on the phone with them and move things around until you can get things to work out mathematically. They don't look at your order as a whole and try to find the cheapest possible way that would get you the order successfully, they just order the cheapest version of each item and hope that everything adds up to make a minimum or you're getting a phone call. What makes this even more frustrating is that you can't order from a specific vendor through the site to avoid this nuisance. Overall, it's OK. It's lowered costs but not without headaches. There's some convenience to being able to order from some vendors online, and being notified about things like holiday delivery schedules. I can't be sure if I'd recommend it to someone who doesn't need it for their business, as I do not find it to be a luxury.

Pros

Browsing inventory Order history referencing Customer service

Cons

Interface needs improvement, a lot of un-intuitive design and layout decisions Does not currently have functionality that allows you to order from a specific vendor, so making a minimum order for a vendor can be frustrating and involves phone calls Search function is bizarrely bad

Response from ChefMod

Replied November 2019

Alex, you are reading our minds. We have a lot of these (maybe all of them) addressed in our next release which is scheduled for 2020. We'll keep you posted as we get closer. John PS, we would love for you to join our Facebook group exclusive for members!

October 2019

Dave from Washington Prime

Verified Reviewer

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Happy Customer

ChefMod has been wonderful, the staff I've interacted with are always polite and professional. The product we receive is always of the highest quality, and the digitizing of invoices makes accounting a breeze on our end. Overall I love it, I wish I had switched over sooner.

Pros

Ease of use with this system is what I like best about it, not to mention the money saved

Cons

Sometimes the wording on how products are named in the system doesn't make sense, but once you figure out how to search it's not a problem

Response from ChefMod

Replied October 2019

Dave, thanks for the great review! Product naming conventions are an ongoing effort. This year alone we added more than 6,000 new items to the system. Keeping track of all the manufacturer and distributor updates is a full time job. We recently implemented a formal naming convention that addresses this very topic and have begun to routinely update current items as well as to manage new ones. Thank you for the feedback and of course your ongoing support.

October 2019

Matilda from Ark Restaurants CT/Lucky 7 Cafe

Verified Reviewer

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

The best ordering software

My experience is the greatest, the staff is always there to support you 100%. The execution of them resolving any issues is so on point, it makes my operations at the restaurant run that much smoother. They always check back to make sure you’re satisfy with products price and any inconvenience encounter during delivery.

Pros

I love this software, is easy to navigate for ordering, entering sales and invoices. I like that I can go back and find old invoices instead of calling the office to make sure they were entered.

Cons

Honestly there is nothing I don’t like about it.

Response from ChefMod

Replied October 2019

Matilda, What can I say, members like you make every day a pleasure to come to work. Thank you for your support all these years. You truly are a power user! John