What are ChefMod users saying about the software?

Purchase Power

My overall experience with ChefMod has been excellent. The savings for my Buisness both with time and cash value are unmatched.

Pros

From set up to our daily ordering to receiving product ChefMod has killed it every step of the way. Along with the great prices from the purchasing power to the easy use of the software makes ChefMod an easy and logical choice.

Cons

I have nothing to add here, the software does everything we need it to do.

Excellent Platform!

Great- All the support staff is so nice and accommodating. Every request is answered in no time and their assistance with many things that they could push on me but they do as a courtesy to make my life easier such as credit applications, lookups for items, etc. is a breath of fresh air that I don't see with most vendors we work with!

Pros

Everything needed from accounting and ordering to analytics this software has helped us integrate. I no longer have to code invoices. It exports on my cue right to my accounting software. We do not have to deal with any pushy annoying sales people from the food companies OR their commissions which is a huge perk! My food costs went down tremendously since we started using this software and I am able to view all past current and future orders with a couple clicks at any workstation with internet. Anytime I have a question the support team has a very fast response time and does most all of the legwork to accommodate my requests making my life ALOT easier when we want to price things out or are having an issue of any kind. Chefmod has brought my BOH kitchen practices into this day and age instead of the more old school less efficient practices of the past that we used previously to get the job done.

Cons

Because it was a big change in switching to this platform it took some convincing to get my kitchen team on board. All of our vendors changed so ironing out new delivery windows and what no had a little bit of a learning code but nothing that could not be addressed. My former food vendors were not pleased but it was definitely a wise business decision. If you have an old school kitchen department who is not comfortable using the computer this transition would take some time, but once trained and all the kinks are ironed out this is the way to go for sure.

A helpful tool, not foolproof, needs major QOL and UX improvements

It has helped us lower costs, but has also come with workflow changes that can be annoying at times. It basically finds the cheapest price for each item you're ordering across all of your vendors and orders it. The problem is that each of these vendors has a minimum order price to ship. What follows is a chefmod rep calling you telling you that your order doesn't make minimums for several different vendors and then you need to sit on the phone with them and move things around until you can get things to work out mathematically. They don't look at your order as a whole and try to find the cheapest possible way that would get you the order successfully, they just order the cheapest version of each item and hope that everything adds up to make a minimum or you're getting a phone call. What makes this even more frustrating is that you can't order from a specific vendor through the site to avoid this nuisance. Overall, it's OK. It's lowered costs but not without headaches. There's some convenience to being able to order from some vendors online, and being notified about things like holiday delivery schedules. I can't be sure if I'd recommend it to someone who doesn't need it for their business, as I do not find it to be a luxury.

Pros

Browsing inventory Order history referencing Customer service

Cons

Interface needs improvement, a lot of un-intuitive design and layout decisions Does not currently have functionality that allows you to order from a specific vendor, so making a minimum order for a vendor can be frustrating and involves phone calls Search function is bizarrely bad

Coastal Sunbelt Produce is Proud to Partner with ChefMod

Coastal Sunbelt Produce has been proud to be a part of ChefMods growing success since its inception. We have worked closely together over the years with their many talented crew members as both of our businesses have expanded. We admire their dedication to their customers and vendors alike, always on the cusp of what is new in our industry. We look to a bright and successful future with the ChefMod Team.

Pros

Coastal Sunbelt has had an overall excellent experience with this software. When a problem occurred we were able to remedy the situation quickly with the Help of ChefMod team members.

Cons

Coastal Sunbelt has not experienced a major problem that was not remedied efficiently. Although no software is 100 per cent fail proof ChefMod is available to its customers and vendors for quick solutions

Management Helpful

Chefmod has been a extra helpful and simple system to reconcile invoices and keep track of the restaurant's costs and sales.

Pros

Chefmod helps to reconcile invoices at a click of button and automatically marks for you any missing items on the invoice. Also, the way the system is designed helps in a great extent to verify all the details of the different business' costs and at the same time use those numbers to compare it to your sales in a daily, weekly, monthly or yearly basis, assisting management to balance their cost.

The company that helps your buissness run smooth!

Chefmod is everything you need in one place, from logging our sales to ordering and getting the best prices it doesn't get any better then this. When ever we have any issues the customer service is the best. They get back to you right away and 99% of the time the problem is resolved on the first call. They follow up making sure everything is ok and also keep us update with any changes that might interfere with ordering any product ahead of time so we can sub with another product. I cannot see running my restaurant as accurate as we do if it wasn't for chefmod. The staff is amazing friendly and always willing to take care of any problems we may encounter.

Pros

Makes everything in the restaurant run smooth giving us the best product out there.

Happy Customer

ChefMod has been wonderful, the staff I've interacted with are always polite and professional. The product we receive is always of the highest quality, and the digitizing of invoices makes accounting a breeze on our end. Overall I love it, I wish I had switched over sooner.

Pros

Ease of use with this system is what I like best about it, not to mention the money saved

Cons

Sometimes the wording on how products are named in the system doesn't make sense, but once you figure out how to search it's not a problem

The best ordering software

My experience is the greatest, the staff is always there to support you 100%. The execution of them resolving any issues is so on point, it makes my operations at the restaurant run that much smoother. They always check back to make sure you’re satisfy with products price and any inconvenience encounter during delivery.

Pros

I love this software, is easy to navigate for ordering, entering sales and invoices. I like that I can go back and find old invoices instead of calling the office to make sure they were entered.

Cons

Honestly there is nothing I don’t like about it.

Very User Friendly

I use ChefMod daily to enter my sales and invoices into our system, and it's very helpful where I can find or track certain information, if needed rather quickly, which is why I refer to it often throughout the day.

Pros

This is very user friendly; I never have issues trying to navigate my way around and its functionality is great!

Cons

I'm not sure I have an answer for that; I'm happy with it!

Easy to use

Chef mod is easy to use and navigate including but not limited to their graphics and statistical information. Their reports are always detailed and spot on. Making it easy for anyone to understand the information and interpret it for their own use. Customer support is always helpful and work in a timely fashion.

Pros

Detailed statistical reports customer support is quick and easy

ChefMod- Review

Chef Mod has contributed to my success at the meadowlands. Great professional service with excellent customer service skills .

Pros

It’s a blessing to have quick and easy more time to other things .

Cons

It’s all good , I really never had a issue with it

Chefs life easier

This is my 8th year using ChefMod ever since I started it just keep getting better and better and it really helps with my food cost.

Pros

I like the fact that I can find anything I wish for for less price.

Cons

The fact sometimes I have to order items in advance but reasonable on certain items.

Back of house made easy!!!

I have been working with Chefmod for many years. The system has simplified my BOH operations and food ordering for my Chef so we are able to be on the floor and be a part of our diners experience. If we ever have issues with vendors, products, invoices etc.. we make one phone call to them and they take care of everything. I have been working with the Chefmod team for so long that I would be lost without them.

Pros

It's easy to navigate and very simple.

Cons

Hmmmmm... that my favorite Chefmod people don't work 24 hours.

ChefMod for restaurants

Overall savings is a great plus. When the rep and the other manager (do not recall her name) were on staff, there was more feedback from the team that seams lacking. No one has come out to introduce themselves since in order to let us know they are the new point person. The rep has been very helpful. Several of the staff are very responsive and able to trouble shoot. Unfortunately, a formal introduction of new management was never made.

Pros

The service personnel attempt to accommodate most situations. They are always friendly and as helpful as possible. Being able to send orders at anytime without having to make phone calls is a great convenience and timesaver. Once the order guides are set up it is very efficient to place orders.

Cons

The fact that there is no way to see where the products are coming from on the screen while ordering is very inconvenient. Often we do not make a minimum order and chefmod has to transfer merchandise. I would like to see where the lowest bid is coming from(or all bids for that matter) so I can ordr where it best suits my needs. Some vendors deliver early, some late - I want the knowledge of where they are coming from.

Chefmod is the way to go!

software is very user friendly, keeps track of your invoices, and reconcile them at a click. ordering your supplies is the best, create your own list of items you order weekly and just click on them to order them. shows you what you last order so you know what should be order next time around.

Pros

ease of invoice entry, and making your orders

Cons

have not found any yet!

Service at its best

Been a Chefmod customer since 2010! Centralized all of my purchasing power and saved big bucks! Chefmod's ability to negotiate with new vendors specifically for my own QSR brand to bring in new products was absolutely #1! I recommend Chefmod to all of my restaurant buddies in NYC!! Thanks

Pros

Ease of use

Cons

Can't add products as end user

Excellent product

I have been using this software everyday for the past 8 years to receive thousands of orders. I can honestly say it makes my life so much easier and helps my business run more efficiently. I would recommend this software to anyone that needs to maximize their time during the work day.

Pros

The fact that it's simple to use. I was able to successfully train my staff members to use without any issues.

Cons

None come to mind

EASY BREEZY

Working with Chef Mod greatly simplifies the daily task of entering the many invoices we receive daily (and there are many!)...also, the Staff is the best when it comes to responding to questions/requests in a timely manner...thank you, Chef Mod!

Pros

It's quick and easy; very user friendly...I love that someone is always there to respond, no matter what time or what day of the week!

Cons

I'm not sure there is one...I have no problems using it, and if I do, the staff is always there to answer my question...

user friendly

From my experience in Chefmod what it's most appreciated is that the purchasing software will satisfy all your needs. What ever it is that we order, it's what we are going to get in a simple and easy process.

Pros

Satisfies all your needs. It's very simple to place an order. It also helps you get the best prices and quality products in the market.

Happy

easier than ordering separately from each company

Pros

customer service is great mostly easy to use

Cons

small inconveniences in use: i almost ALWAYS order through "order history" and wish it would automatically start me there prices are not always cheaper, especially when fee is included

The Key to Organization

Chefmod has become an integral part of our operation, helping us keep accurate, reliable, easily accessible records of all invoices and payments. From expense reports to ordering, we use Chefmod as a streamline platform to consolidate many of our essential functions into one easy-to-use, highly supported program.

Overall very helpful

I am the chef and cannot express how great and easy it is to use chefmod when placing my orders. They make sure I get the best price and quality.

Pros

Using this software makes ordering so much easier

My Chef Mod Experience

My experience with Chef Mod has taught me that they are tenacious when I comes to supporting their members. They have demonstrated to me that they will go to serious lengths to deliver the right products when the members require.

Pros

Easy to use

Cons

We haven't really had any issues yet.

Exellent customer service

It's helpful, convenient fast and operations hours are always available, the customer service assistant,reliable, when customers ask for finding new items, they are always available, they are always updating their system to make our online experience better, communication is the best,

Pros

Easy to find products on line, customer services is always available. Prices, weight, amount are always updated.

Cons

Not happy with the new staff, some representatives don't have the needed experience to help when ordering on line.

ChefMod Review

Saving time and Money

Pros

Consolidates all ordering as opposed to dealing with multiple vendors

Cons

We are pretty happy with it, we probably don’t use all of its abilities