About FoodStorm Catering

FoodStorm Catering Software is designed for mid-size and enterprise-scale catering businesses. It offers a flexible solution and can support corporate catering, on-site catering, event catering, retail catering and large-scale food production across multiple sites.

FoodStorm Catering Software helps organizations grow their business by enabling employees to receive online orders through its built-for-catering shopping cart. The customer relationship management (CRM) module helps businesses manage and market to customers.

The catering management solution saves time by automating administrative tasks such as order management, quoting and payment processing, while streamlining food production operations with configurable packing sheets, event templates, p...


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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of FoodStorm Catering

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

September 2020

Russell from Uncle Giuseppes Market Place

Company Size: 1,001-5,000 employees

Industry: Supermarkets

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best decision I ever made

I've been able to cut down my programming and updating time by 90%. It has allowed me to focus on sales and growth and not be bogged down with mundane programming. The experience has been better then staying in a 5 star hotel. The team at Food Storm knew what the industry needed and it has delivered it!!!!

Pros

The website layout is fantastic. Since moving from my other catering software my online sales have doubled. The ease in adding items. The customization of reports by the support team has been amazing. The ability to manage 8 locations from one place. The real time updates, it used to take me hours to change prices and update menus, not anymore, changes are live and updated as quick as you can refresh your browser. It has made my life incredibly easier. My team transition to this platform seamlessly and absolutely loves this program. Auto surveys sent out the following day allow me to address unhappy customers right awy

Cons

That I waited 4 years to long to purchase it

Reasons for Choosing FoodStorm Catering

They were the only company that could handle the size of my company and do what I needed the programm to do

Reasons for Switching to FoodStorm Catering

As a company with 8 locations and 10+ on the way I realized we needed to find a platform that could handle multiple locations as a single entity. I spent way to many hours programming and update 8 locations menu and the thought of having to do it for 20 locations was scary. This program allows that and more. The customer support has been incredible since day the first demo!

Response from CaterXpress

Replied January 2021

Hi Russell, wowie! If a software company could blush, we'd be doing it right now! We at FoodStorm are so happy to hear all the ways you & your team have benefited from our catering- & business-minded software design, process automation obsession & ease of use! How fantastic :) Please contact your dedicated support team if you need anything at all.

September 2020

Kelly from Peter Rowland

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2020

Foodstorm enthusiast review from a very untech savvy individual

I have been a Foodstorm user for over 3 years and have seen the program evolve quite a bit in this time, I have used foodstorm for many different aspects of my role from a sales consultant quoting orders/events for clients to creating function sheets for our events and as of recent times I have also taken on the development side of the online platform which for someone who is not very tech savvy foodstorm has made this easy, I also appreciate customer support I receive in using the platform often the support I get comes without requesting it and my contact purely just seeing where they can help me.

Pros

Foodstorm is incredibly easy to use from setting up your own items to creating your own reports, It has been a very adaptable program for an adaptable business.

Cons

Mobile phone compatibility it probably the biggest issue for us it is a little more difficult to use on a mobile from a customer perspective. I would like to also see more development in CRM capatibility.

Reasons for Switching to FoodStorm Catering

Not as user friendly, two many additional requirements.

Response from CaterXpress

Replied January 2021

Hi Kelly & thank you very much for the thoughtful feedback. Our dynamic mix of caterers & developers sure did create some software secret sauce with FoodStorm, making a platform easy to use for all levels of tech-savviness & scalable for growing businesses, which is what our main goal for our customers is! We would love to hear more about your mobile phone compatibility comment, the issues your customers may be experiencing & any ideas you have on how we could best expand our CRM features to fit caterers' needs. Please email support@foodstorm.com :)

December 2020

Chris from fresh&co / Metro Catering & Events

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Order Entry

Amazing. My productivity skyrocketed while simultaneously allowing me to see how and where I was wasting my manpower.

Pros

The ease of order entry is superb. The ability to create customizable menus to fit any possible need is amazing.

Cons

I don't have a complaint about the software. I'm very hands-on so I found myself getting ahead of the deployment process, wanting to know the intricacies of the system. I'd say that's more of a compliment, being so excited about the software, wanting to know more faster.

Reasons for Choosing FoodStorm Catering

FoodStorm checked all my boxes.

Reasons for Switching to FoodStorm Catering

This software's ability to combine a customer-facing shopping experience online while allowing for back end order entry was key. I also run multiple brands and needed and system that would allow me to compile all sales and production data into a single report with the ability to separate if needed.

Response from CaterXpress

Replied January 2021

Hi Chris & thank you for your glowing review! It sounds like you get just as excited about our software as we do! What a compliment! Ease of order entry on customer-facing sites & bank-end portals is one of our main goals, so we are delighted to hear you are reaping the benefits. If you need anything at all, please do not hesitate to contact your dedicated Support Team.

January 2021

DEREK from Mary Street Bakery

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

January 2021

Foodstorm

Pros

Ease of use, simplicity in setting up and teaching clients to use

Cons

Standard orders that are created and automatically placed

October 2020

Josef from Black Star Pastry

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2020

FoodStorm | Black Star Pastry

Great!

Pros

Foodstorm has a lot of variable assets that suit our business in many ways, including a great click through guest experience and kitchen management for requisitions and online customer orders.

Cons

Getting to understand the systems and ability takes time, although it is very complex in providing recipes and costing structures, if you take the time to understand it, it can be beneficial, it takes time however.

Response from CaterXpress

Replied January 2021

Hello from FoodStorm! Thank you Black Star Pantry for your review. We aim to make both user experiences, yours & your customers', easy, intuitive & powerful. We appreciate the feedback on the complexity of some features & the time it may take to familiarize yourself with them. We would love to hear what specific features you needed the most education on & how you think we could improve our training. Please email your thoughts to: support@foodstorm.com