About FoodStorm
FoodStorm is the world’s leading all-in-one catering software offering a flexible catering management solution for all caterers: grocery/prepared foods, corporate, drop-off, onsite, event, QSR/retail & large-scale food production across multiple sites.
FoodStorm provides catering-specific eCommerce websites to match your brand, website builder to host your online presence, order & production management, PCI compliant payment processing, CRM tools to grow your business, & rich reporting features.
Benefits of FoodStorm include: - The world's most configurable catering software, able to meet each caterer's needs, business setup and branding - Easy to use, intuitive software - Flexible enough to support both small and large caterers - 15+ years of catering so...
FoodStorm's catering-specific eCommerce website, configurable to each caterers' needs and branding with cutting edge features like Group Ordering, Quote Requests, Cut-Off Times, and Abandoned Carts to help remind customers to complete their orders.
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
5.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2020
Russell from Uncle Giuseppes Market Place
Company Size: 1,001-5,000 employees
Industry: Supermarkets
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Best decision I ever made
I've been able to cut down my programming and updating time by 90%. It has allowed me to focus on sales and growth and not be bogged down with mundane programming. The experience has been better then staying in a 5 star hotel. The team at Food Storm knew what the industry needed and it has delivered it!!!!
Pros
The website layout is fantastic. Since moving from my other catering software my online sales have doubled. The ease in adding items. The customization of reports by the support team has been amazing. The ability to manage 8 locations from one place. The real time updates, it used to take me hours to change prices and update menus, not anymore, changes are live and updated as quick as you can refresh your browser. It has made my life incredibly easier. My team transition to this platform seamlessly and absolutely loves this program. Auto surveys sent out the following day allow me to address unhappy customers right awy
Cons
That I waited 4 years to long to purchase it
Reasons for Choosing FoodStorm
They were the only company that could handle the size of my company and do what I needed the programm to do
Reasons for Switching to FoodStorm
As a company with 8 locations and 10+ on the way I realized we needed to find a platform that could handle multiple locations as a single entity. I spent way to many hours programming and update 8 locations menu and the thought of having to do it for 20 locations was scary. This program allows that and more. The customer support has been incredible since day the first demo!
Response from CaterXpress
Replied January 2021
Hi Russell, wowie! If a software company could blush, we'd be doing it right now! We at FoodStorm are so happy to hear all the ways you & your team have benefited from our catering- & business-minded software design, process automation obsession & ease of use! How fantastic :) Please contact your dedicated support team if you need anything at all.
September 2020
Kelly from Peter Rowland
Company Size: 51-200 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
September 2020
Foodstorm enthusiast review from a very untech savvy individual
I have been a Foodstorm user for over 3 years and have seen the program evolve quite a bit in this time, I have used foodstorm for many different aspects of my role from a sales consultant quoting orders/events for clients to creating function sheets for our events and as of recent times I have also taken on the development side of the online platform which for someone who is not very tech savvy foodstorm has made this easy, I also appreciate customer support I receive in using the platform often the support I get comes without requesting it and my contact purely just seeing where they can help me.
Pros
Foodstorm is incredibly easy to use from setting up your own items to creating your own reports, It has been a very adaptable program for an adaptable business.
Cons
Mobile phone compatibility it probably the biggest issue for us it is a little more difficult to use on a mobile from a customer perspective. I would like to also see more development in CRM capatibility.
Reasons for Switching to FoodStorm
Not as user friendly, two many additional requirements.
Response from CaterXpress
Replied January 2021
Hi Kelly & thank you very much for the thoughtful feedback. Our dynamic mix of caterers & developers sure did create some software secret sauce with FoodStorm, making a platform easy to use for all levels of tech-savviness & scalable for growing businesses, which is what our main goal for our customers is! We would love to hear more about your mobile phone compatibility comment, the issues your customers may be experiencing & any ideas you have on how we could best expand our CRM features to fit caterers' needs. Please email support@foodstorm.com :)
January 2021
DEREK from Mary Street Bakery
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
January 2021
Foodstorm
Pros
Ease of use, simplicity in setting up and teaching clients to use
Cons
Standard orders that are created and automatically placed
Response from CaterXpress
Replied February 2021
Hi Derek, Thank you very much for your review! It fills us with pride to know our customers are receiving such high quality training & ongoing support to see solid success with FoodStorm :) We will continue to strive to improve our features & offerings.
November 2019
Caitlin from Cuisine on Cue
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
FoodStorm Review
Pros
FoodStorm is easy to use and very functional. The customer support has been second to none and we love the customisation options to ensure we can easily get the information our team needs. Entering menu items and packs is very simple as well.
Cons
Some of the reporting isn't as user customisable as other programs we have used but FoodStorm do offer custom reports for a fee which has been great.
Reasons for Switching to FoodStorm
More features available and easier integration with online ordering and shopping cart.
Response from CaterXpress
Replied January 2021
Hi Caitlin, Thank you for your review! We pride ourselves on ensuring you have a dedicated support team here at FoodStorm with your success in mind. Our developer brains would love to hear what specific user customisable reports you are looking for, so we can help deliver even better functionality for you. Please feel free to email support@foodstorm.com :)
December 2019
Micheal from The Catering Company (2006) Ltd
Company Size: 2-10 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Foodstorm Catering Software
Foodstorm has been amazing for us so far, reducing admin time and increasing the amount of sales with the online presence
Pros
I love the ease of use of the software. Everything is foolproof and simple to use, this has sped up the time it takes to place customer orders. One recurring order now takes me 5 minutes to enter, down from 25 minutes
Cons
So far I have not come across any cons in regards to Foodstorm
Reasons for Switching to FoodStorm
Foodstorm provided more features overall that we were looking for. It has replaced at least three pieces of software within our business
Response from CaterXpress
Replied January 2021
Hello Michael & thank you very much for your review. Automation, simplification & data precision are our middle names! Not really, but we do love to hear you're experiencing so many great benefits using our software! :) If you need any additional support, don't hesitate to reach out to your dedicated Support Team.
