PeachWorks software


28 reviews(3.5/5)
28 reviews(3.5/5)

PeachWorks is a cloud-based restaurant and catering management solution designed for restaurants and food service businesses of any size. It offers inventory management, recipe management, scheduling, forecasting and analytics functionalities within a suite.

PeachWorks allows users to track and manage ingredients and equipments required for the catering business or restaurants. Users can also manage physical counts, count areas, invoices, transfers and wasted items (items with expiration dates).

PeachWorks enables users to define ingredient mixes for recipes and compute product mix profitability. The product also features a global ingredient database, which allows users to calculate the calorie count and nutritional composition for each recipe.

Users can create and assign tasks to staff based on their availability. It also enables users to manage overtime pay, shared employees and shift trades between employees.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

28 Reviews of PeachWorks

Showing 1 - 20 of 28

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  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    July 2018

    It is an ideal product in the management of restaurants.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Work many applications in the same program.

    Pros

    It is an ideal product in the management of restaurants from the logistic, administrative and nutritional support point of view.
    The most attractive integrate so many applications in the same program.

    Cons

    The diagramming of dietary and nutritional aspects of recipes. It could have better layout with simpler use and pleasing to the eye.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Conrad from Capzool

    July 2018

    Peachworks made our catering business so much easier to manage. This is truly an all in one software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the ability to easily take inventory. Inventory used to be such a difficult process for me and now I barely sweat it. It's also very easy to use.

    Cons

    I love everything about this service and will continue to use it but I do think pricing is a little high.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dennis from Bright Consortium Ltd

    May 2018

    Catering in our events is now easy thanks to PeachWorks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our events are now manageable as the catering budget and needs are done swift with the software

    Pros

    Its easy to install and use
    It can be synced with other POS devices to help in managing the catering needs more efficiently

    Cons

    There is much negative i can report as of now. So far it has served all our organization purposes and needs in catering efficiently

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Excellent strategy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It helps me to have a better control on various assignments in my business, making it grow every day more

    Cons

    they have to improve the level of error in terms of reports, platform and points of sale

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from Ex Novo Brewing

    Number of employees: 11-50 employees

    March 2018

    horrible.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    zero

    Pros

    In theory, ease of use, syncing with POS.

    Cons

    lack of knowledgeable customer service. using for over 6 months now, first 2 months were setting up, the following 4+ have been nothing but issues.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michelle from Motorcycle dealer

    Number of employees: 11-50 employees

    January 2018

    great system to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    i like that the system is easy to learn and that it is easy to maneuver around in. it has a lot of options

    Cons

    i do not like that it is hard to get ahold of cutomer service and that you have a long wait time on hold

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    So Suite!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's been so helpful as I grow my bakery business. Easy POS system, Easy reporting, Support team is A+++

    Cons

    Hard to setup, payment processing through them has a lot of fees that I didn't expect. Overall pretty happy still

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Grant from The Breakfast Club

    Number of employees: 201-500 employees

    April 2017

    Excellent Soluiton

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is extremely in depth and has a plethora of options, analysis, and tools at your disposal. Being not the most learned when it comes to cloud, their customer support helped me out greatly along the way. Besides, loading up all of my items, which Support helped with, everything else was cake.

    Pros

    The apps are so easy to use, each had a step by step instruction for setup. If I had a question or wasn't for sure if I was doing it correctly support was there to help through the process.

    Review Source: Capterra
  • Anthony from Gambino Restaurant

    Number of employees: 51-200 employees

    March 2017

    Can't image a better product or service exists

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been delighted every step of the way of our PeachWorks journey. The sales staff, the onboarding process and the support staff have all greatly exceeded my expectations. PeachWorks is a must have system

    Pros

    Our account manager what so helpful. While the setup was fairly straight forward I did have a few questions. Bob was fast to respond and answered my questions. They have a very knowledgeable staff.

    Review Source: Capterra
  • David from Sprouts Cafe

    Number of employees: 11-50 employees

    March 2017

    I can finally sleep

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I found an inventory system that will do what the sales folks says it will do. I have tried a couple of other solutions and after spending 8 to 10 weeks to get them setup the systems were hard to do and I always had problems. I switched to PeachWorks a few weeks ago, the setup was easy and now I have reports that allow me to control costs. Thank you PeachWorks

    Pros

    So much easier to use than other inventory software solutions.
    Their support team was prompt and either answered my questions or told me what I had done wrong.

    Cons

    I haven't found any so far.

    Review Source: Capterra
  • Patti from Brown Iron Brewhouse

    Number of employees: 501-1,000 employees

    March 2017

    Buyer's Remorse !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The demo looked fantastic. Yes was the answer to all my questions. I pulled the trigger, and was made to sign a year long contract the included modules I didn't want. Reluctantly I sighed, handed over my credit card info, and before I was even using the software, I was being invoiced. After 3 months, I have nothing but an inaccurate reporting tool, with none of their modules delivering what was committed to me by their sales woman. And having the system go down for an entire weekend wasn't very fun either. Check and double check references! One of the most important lesson's learned. Our restaurant will survive, but I doubt Peachworks does.

    Pros

    The colors are pretty.

    Cons

    The ease of use in the design is great. But this does you no good when there is no data to support your managing efforts. And the reporting that is there, does not match the POS.

    Review Source: Capterra
  • Celia from Cafe & Bar Lurcat

    Number of employees: 51-200 employees

    February 2017

    I finally found it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    What a great and easy to use product. From the moment I was contacted by the sales rep its been a pure pleasure. The apps worked exactly as I was shown on the demo. From the time I first logged into the system until I entering counts and recipes was less than 7 days. I'm using all of their applications and I can't wait until they release new apps as I will buy them all. I have tried several other solutions, and either they didn't work or they were too difficult for me team to use but not with PeachWorks. Great apps, great team to work with.

    Pros

    easy to setup, easy to use, support has been great and very responsive

    Cons

    I haven't found any yet

    Review Source: Capterra
  • Mat from B Good Restaurants

    Number of employees: 501-1,000 employees

    February 2017

    Pure Demoware

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Was promised new software for years. When the new software was finally ready to demo, we couldn't have it. We are moving on to Crunchtime...Thank goodness.

    Pros

    The idea of a mobile design is on target, but needs a ton of functionality to be useful in a real restaurant. Support wants to help, but can't.

    Cons

    Not a lot of reporting functionality, and if we dig in, the data there is, lacks integrity. No direct vendor integration, but I hear they are trying. No GL integration, unless you are on legacy Quickbooks.

    Review Source: Capterra
  • Matt from Rocky Mountain Chocolate Factory- Lehi

    January 2017

    Peachworks Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    They have been good to work with. I wish they had a better functionality with their app. Most of our employees are teenagers and app based. Other than that I haven't had any problems with them.

    Review Source: Capterra
  • Matt from TRICOR Enterprises

    January 2017

    PeachWorks review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Unfortunately, we are still using WhenToManage. Given that we want to use an inventory system, we have not migrated to PeachWorks. We do have concerns regarding the new system, which primarily are related to the reporting functionality. We spent a lot of time generating custom reports for accurately tracking and evaluating the performance of our stores. Will the new reports be re-created (can they be re-created) for us in the new system? We cannot afford to lose the information and reports we have been using, which are critical to the operations of our business. Also, another issue is that lately we have been experiencing data export issues from WTM. The customer service response has been slow & the delays have impacted our ability to get our financial reports generated in a timely manner. We are told that some of the people who were available for addressing issues in the past have been working on the development of the new PeachWorks system. This has been a very negative experience for us & has caused us to begin searching for other viable options for ourselves & our franchise.

    Review Source: Capterra
  • Thomas from Brava Pizza

    January 2017

    Needs more robust feature set to be useful for our restaurant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    When I last utilized the system the user interface seemed clean and easy to navigate but was lacking many basic features to make it a useful inventory or recipe system. Looking for something that was more robust that was full featured. Would like to see automatic inventory adjustments, full scale recipe and food costing, multi-location support.

    Review Source: Capterra
  • phillip from cinnaholic

    Number of employees: 11-50 employees

    January 2017

    my experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    after actually taking the time to sit down and try to use peachworks it was not nearly as easy as the demo showed... so many times did the page glitch and not show things correctly, the conversions made no sense, it was just a mess and I hated using it. I have a degree in computers and this was a terrible choice. I will be leaving peachworks soon

    Pros

    nothing

    Cons

    everything

    Review Source: Capterra
  • Ben from Souvla

    January 2017

    Not Pleased with Log

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We only used the Log app, but it was consistently buggy. The fields would delete before we could fill them in and we would have to write over and over again. Customer support was unresponsive and unhelpful. Will not be recommending Peachworks to other restauranteurs.

    Review Source: Capterra
  • Tyler from Bogey's

    January 2017

    Peachworks Does What It Promises

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good service. They are constantly trying to add value. Their base service allows for easy scheduling. Ability to quickly transfer schedules and tools to change and modify weekly. Staff really found it to be a good service.

    Review Source: Capterra
  • Chris from Fresh Kitchen

    Number of employees: 11-50 employees

    January 2017

    Its on its way!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great concept for restaurant operators. The ability to have full control over your metrics in real time, at any location is the absolute future of managing your business. Being able to customize, and create your own dashboard of key performance indicators is available, and critical to gathering the information you need to steer your operations. Add on programs and features that you can customize to suit your needs and budget is fantastic. Being able to right-size the data you need, instead of purchasing large antiquated systems/licenses is a breath of fresh air. The customer support is extremely helpful.

    Pros

    Flexibility, Modular purchasing of programs, support.

    Cons

    Still in development for multiple platforms and communication with Different POS.

    Review Source: Capterra
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