--- title: "CaterZen Software Reviews, Demo & Pricing - 2026" description: "Review of CaterZen Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/catering/restaurant-catering-systems-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / CaterZen Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/alternatives/) # CaterZen Review From $179-$229/month Free trial 4 plans Wondering if CaterZen is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CaterZen 4.8 [(55)](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/reviews/) Pricing Starting at $179.00 flat rate per month ### About CaterZen CaterZen offers a comprehensive, all-in-one catering software solution tailored for the multifaceted needs of drop-off, takeout, delivery, full-service catering, and event space management. Designed to streamline operations, increase sales, and bolster marketing efforts, CaterZen is an indispensable tool for caterers and restaurant chains. Features include: - CRM System: Manage client relationships, group contacts, and maintain detailed client records. - Online Ordering: A custom-branded portal for clients to place orders, re-book events, and view their event calendar. - Proposal Generation: Create detailed proposals with electronic signature capabilities for quick client approval. - Delivery Management: Interactive mapping and route creation tools, coupled with a smartphone interface for drivers, ensure efficient delivery service. - Accounting Tools: Handle credit card processing, invoicing, sales reconciliation, and generate comprehensive aging reports. - Production Reports: Use the drag-and-drop interface for efficient kitchen management. - VoIP Calling Module: Enhance client communication with integrated calling features. - Invoicing: Streamline billing processes with easy-to... \-use invoicing tools. \* Lead Generation and Loyalty Programs: Grow your client base and retain existing customers. \* Email Marketing Module: Engage clients with targeted email campaigns. CaterZen’s intuitive interface simplifies complex tasks, from order management to client communication, making it a vital tool for catering businesses aiming to optimize efficiency and drive growth. The platform's versatility caters to various catering operations, providing tools for instant booking notifications, automated reminders, detailed reporting, and efficient payment processing. CaterZen is particularly effective for caterers and restaurants looking to consolidate various operational aspects into a single, cohesive system. The benefits of CaterZen include: \* Operational Efficiency: Save time on everyday tasks with streamlined processes. \* Sales Enhancement: Integrated tools designed to expand your customer base and boost revenue. \* Marketing Efficacy: Harness the power of customized templates and email marketing for impactful promotions. \* Customer Relationship Management: Build and maintain strong client connections. \* Lead Generation: Capture and convert leads effectively, driving sales growth. \* Insightful Reporting: Gain valuable insights with detailed analytics and reports. \* Delivery Optimization: Manage and optimize delivery routes and driver tasks. \* Customized Proposals: Tailor proposals to meet specific client needs, enhancing customer satisfaction. CaterZen stands out as a strategic partner, not just a software provider, helping catering and restaurant businesses to optimize their operations, enhance client relations, and achieve sustainable growth. Wondering if CaterZen is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. ## CaterZen User Interface ## Popular CaterZen Alternatives Main Product CaterZen 4.8 [(55)](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.55Value for money - 4.81Customer support - 4.47Functionality Pricing Starting at $179.00 per month Get Price Alternative Product [HoneyCart](https://www.softwareadvice.com/catering/honeycart-profile/) 4.8 [(45)](https://www.softwareadvice.com/catering/honeycart-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.81Value for money - 4.93Customer support - 4.62Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Nowsta](https://www.softwareadvice.com/hr/nowsta-profile/) 4.9 [(283)](https://www.softwareadvice.com/hr/nowsta-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.84Value for money - 4.81Customer support - 4.67Functionality Pricing Starting at $18000.00 per year Get Price Alternative Product [Tripleseat](https://www.softwareadvice.com/event-management/tripleseat-profile/) 4.7 [(575)](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.62Value for money - 4.69Customer support - 4.48Functionality Pricing Available upon request Get Price Alternative Product [Slerp](https://www.softwareadvice.com/retail/slerp-profile/) 4.9 [(33)](https://www.softwareadvice.com/retail/slerp-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.70Value for money - 4.93Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [Perfect Venue](https://www.softwareadvice.com/venue-management/perfect-venue-profile/) 4.8 [(81)](https://www.softwareadvice.com/venue-management/perfect-venue-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.74Value for money - 4.88Customer support - 4.54Functionality Pricing Starting at $99.00 per month Get Price ## CaterZen Pricing and Plans Starting price: $179.00 per month Free Trial Free Version Pro $179.00 flat rate, per month Plan includes: - Unlimited Menus, Categories, Items & Modifiers - Mobile Order Taking - CRM - Kitchen Production Report - Integrated Calendars - Rebooking Reminder System - Credit Card Processing Pro Plus $199.00 flat rate, per month Plan includes: - Online Ordering Marketing Pro Plus $229.00 flat rate, per month Plan includes: - Delivery Management - BEO Templates - Email Marketing - Lead Capture Forms - Marketing Calendar - VoIP Call Module - Advanced Integrations Enterprise $229.00 flat rate, per month Plan includes: - Phone Center Ordering Tool - Online Ordering Store Locator - Tiered Menu Pricing Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CaterZen Features - Popular features found in Food Delivery Delivery Tracking Dispatch Management Inventory Management Kitchen/Menu Management Loyalty Program Mobile Access Order Management Reporting/Analytics Routing - More features of CaterZen Accounting Integration Activity Tracking Alerts/Notifications API Banquet Management Billing & Invoicing Booking Management Calendar Management Calendar Sync Contact Database Contact Management Contract/License Management Cost Management Credit Card Processing CRM Customer Database Customer History Customizable Branding Customizable Reports Customizable Templates Data Import/Export Electronic Payments Electronic Signature Email Marketing Employee Management Event Calendar Event Management Event Scheduling Facility Management Food Delivery Dispatching For Catering Businesses For Restaurants Geographic Maps Geolocation Historical Reporting Interactive Reports Inventory Tracking Invoice Management Live Tracking Location Tracking Mobile Alerts Multi-Location Online Ordering Order Entry Order Processing Order Tracking Payment Processing Point of Sale (POS) Promotions Management Proposal Generation Quotes/Estimates Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recipe Management Recurring Orders Reminders Reporting & Statistics Room Booking Route Management Route Optimization Sales Reports Self Service Portal Status Tracking Third-Party Integrations ## CaterZen Integrations Google Analytics 360 Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review PayPal Enterprise Payments Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 10 integrations ## CaterZen User Reviews ## CaterZen customer ratings - Overall rating: 4.8/5 - Total reviews: 55 ### Rating distribution - 5 stars: 44 reviews (80%) - 4 stars: 11 reviews (20%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- ### Catering for you - Overall rating: 5/5 - Reviewer: Erin C. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its a all in one catering platform with drop off and an easy to use online ordering site. The Caterzen software has a built in email marketing module as well as a loyalty referraal program. The software has a free trial you can sign up with to see if its a good fit for you and if you do its $129 a month. #### Cons There really is not a flaw or downside to this software --- ### Truly a 5 Star Product. We could not run our catering department without it. - Overall rating: 5/5 - Reviewer: John H. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered It literally runs our entire catering, food truck and concessions operation. From scheduling, to invoicing, to prep & pull lists. It handles all my billing and credit card processing and basic accounting. The marketing module is robust and they will help you design and print your "4 walls" marketing pieces as well as email marketing and snail mail marketing. It is not an exaggeration to say that it 100% runs our catering department. And now that they have released the delivery module, our drivers and staff can do their jobs much more efficiently and with greater accountability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) Ease of use 2) Depth of features 3) Marketing Module 4) Delivery Module 5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often. #### Cons It is laser focused on the restaurant catering process, but doesn't offer everything that an offsite caterer needs for complicated events. I respect that RCS knows what they are good at and does not seek to be everything to everybody. --- ### Restaurant Catering System Review - Overall rating: 4/5 - Reviewer: Vincent D. - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. communication #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It looks professional and stores guest data #### Cons Its not easy just to put in a quick order. Too much info needed. #### Vendor response Vince - a lot of the fields in the order entry screen can be hidden and/or aren't necessary. I would get with your Admin to discuss. And of course our support team is happy to help. Thanks! Michael Replied September 2018 --- ### Best decision we ever made for our business. We got organized and we grew sales by 20% year 1! - Overall rating: 5/5 - Reviewer: Mike K. - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered Sales growth, organization, marketing and selling systems. Able to run my business from anywhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business. I was able to save over an hour a day in paperwork. With quick proposals and the ability to view and edit orders I was able to work on sales, not on running the business. Well worth every penny. You cant put a vaule on this software! I would recommend to anyone that is serious about growing sales, operating more efficently or wanting to market better. Oh, and the customer service is A ++ always there when I needed them. Highly recommend RCS! #### Cons They now have a Selling System...wish they would of had this when we first started. We would of grown even faster!! --- ### A huge time saver and organizer for our catering company. - Overall rating: 5/5 - Reviewer: Butch S. - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered RCS has been a time saver by helping me to organize my company. It's taken all the guess work out of kitchen produce, loading and set up for our catering events. It's increase my sales with the marketing arm of the software. It allows me to set auto reminders to contact customers about jobs, it has email marketing built in with pre design email templates. It's about as close to the perfect catering software I've found. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Awesome Customer Support and Training. Easy to use. Complete program from contact manger, online ordering. Load sheets, kitchen prep plus unbelievable marketing system built into one package. Deliver system that allows drivers to notify customer when leaving and arriving at event site with real time tracking by customer. #### Cons Not much to I don't like about the system. The only feature I would like to see added would be a recipe section to store all our recipes. --- ### Restaurant Catering Systems was the best addition I have made to my restaurant and catering business - Overall rating: 5/5 - Reviewer: Clay C. - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, organization of orders, food prep labels, reports, email marketing, order confirmation emails sent to clients the day before the event, review emails sent out the day after the event, pretty much everything this software can do has made my life easier. The best thing I added to my catering was the Drink Pack for per person that rep outlined in a report. That single addition is absolutely brilliant. I barely have to sell drinks anymore, that alone sells itself. Customer service is always quick to respond with questions. #### Cons There is one report I wish would be better. I have asked and maybe they are working on it. It's under Accounting & Sales Journal Report. When you select a date range, all your revenue, taxes and fees are listed and they can be expanded to see to which jobs those account for. But when you export the file it doesn't show the jobs/customers, just the totals. Other than that, no Cons. --- ### Catering Made Easy - Overall rating: 5/5 - Reviewer: Jamie D. - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered Helps us make money! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Restaurant Catering Systems (RCS) since the day we opened the restaurant (3.5 years). RCA is responsive and accurate. The software works seamlessly and without glitches. We use it every day to streamline operations. Every time I hit a roadblock, the staff at RCS responds the same day. It's rare to find technology that does what it is supposed to. AND, they're regularly adding features that help us increase our productivity and accuracy for delivery high quality products and service. It's rare that I give anything the full rating. Well done my friends! #### Cons Not much honestly. It does everything we need it to do! The only thing that I could see as an added benefit would be an app. --- ### It is easy to use once you know where everything is. A few functions could be simplified. - Overall rating: 4/5 - Reviewer: Jacqueline F. - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the ease of retaining customer information. We have recently discovered a few features that have made it easier for us to keep notes on addresses and it has been making a huge difference. #### Cons It is hard to search for things if you do not have a client name or invoice number. We have recurring offices that want to look up past orders under another (unknown to them) name or reps that want to look up an office that they haven't been before. The rewards program is also a bit confusing with the voucher system. I am learning it as I go but right now it is all a bit fuzzy. #### Vendor response Jacqueline - I am not sure if you are familiar with our Venue Manager. It allows you to set up delivery locations used by multiple clients like doctor's offices, wedding halls, etc. It keeps up with delivery notes, venue notes, contact at venue and complete history of everything ordered at that venue. Please see help articles: https://support.restaurantcateringsoftware.com/support/solutions/6000137004 Please fill out a support ticket if you need any help. Thanks for your business. Michael Replied May 2018 --- ### Makes things easy - Overall rating: 5/5 - Reviewer: Cady M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I really like the ease of entering and revising orders. It's helpful too that CaterZen keeps track of our customers orders and information. Looking at the calendar overall is very nice too. #### Cons I don't like how quotes cannot be saved. Sometimes we make a quote for a customer but they decide to do something else or the event is canceled. There is no way to save the quote, we need to delete it or move to a past date as to not confuse our kitchen or scheduling. Though sometimes deleting it is not a good idea in case they want to revisit the quote at a later date. #### Vendor response Thanks for the great review! We appreciate your business. Please note all quotes can be saved, modified and/or turned into orders. They are stored under the client's CRM record. Replied July 2019 --- ### CaterZen Review - Overall rating: 5/5 - Reviewer: Amy B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall experience is great, but I wish you had a live support option. It takes a lot of time to fix my issues when it was a simple fix. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All my client information in the right place. #### Cons It does not adapt to our business model very easily and new cages do not happen very often. #### Reasons for choosing CaterZen Cost and Ease of use --- Showing 1 - 10 of 55 Reviews [See All Reviews](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/reviews/) ## CaterZen Popular Comparisons [HoneyCart vs CaterZen](https://www.softwareadvice.com/catering/honeycart-profile/vs/restaurant-catering-systems/)[Nowsta vs CaterZen](https://www.softwareadvice.com/hr/nowsta-profile/vs/restaurant-catering-systems/)[Tripleseat vs CaterZen](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/vs/tripleseat/)[Slerp vs CaterZen](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/vs/slerp/)[Perfect Venue vs CaterZen](https://www.softwareadvice.com/venue-management/perfect-venue-profile/vs/restaurant-catering-systems/)[Connecteam vs CaterZen](https://www.softwareadvice.com/hr/connecteam-profile/vs/restaurant-catering-systems/)[Caterease vs CaterZen](https://www.softwareadvice.com/catering/caterease-profile/vs/restaurant-catering-systems/) [Compare All Alternatives](https://www.softwareadvice.com/retail/restaurant-catering-systems-profile/alternatives/) ## Other Top Recommended Food Delivery Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **26** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **25** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **7** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **7** times Stuck Between Options? 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