Value for Money
While there are some occasional glitches, it is a super helpful product overall. Loved the initial training. Happy with the product and it has been benfitical to our comany.
1) Template Driven / User-Friendly
2) Support Blogs / Helpful Links
3) How fast the tech support responds...within minutes!
1) The instructions at the bottom of the quotes/tickets are all paragraph form even if you tab down lines when creating it.
2) Sometimes I can't create a quote because all the buttons are all greyed out but when I close or refresh the page, half the menu items are gone.
3) Some times the items don't total correctly in the order/quote template, and I have to reopen it to have it total correctly.