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Spoonfed’s commitment to giving its users the most powerful tools to manage simple or complex catering alongside a ‘best in class' customer experience.

What do businesses ranging from the world's largest FSM companies to B&I and Education caterers and restaurants have in common? They want support from those who understand that solving catering headaches is rarely ‘plug and play’. They want solutions that fit them now and offer opportunities for growth and innovation. 

And that is what Spoonfed brings.

Spoonfed an intuitive, cloud-based, food order management solution for meetings and conferences. A global system, highly configurable for simple and complex contracts and able to incorporate enterprise reporting. 

Spoonfed multiple business use-cases extend the reach and opportunities of any catering operation.

Catering managers can oversee the complete picture with a single account for multiple locations – incredible efficiency and time saving from end to end. Payment gateways, or ‘On Account’ options with powerful order export function for cross charging. 

Customers are empowered through the online, mobile responsive, ordering, and order management portal. A confident and clear ordering experience removes the need for unnecessary admin emails/calls to the catering team. Eradicates mistakes and saves time for those ordering food, and the catering teams.

Business use cases range from our core application through to complex enterprise solutions, and include:

Commissary Support: - Supports multiple clients, serviced from a single central kitchen, with centralized production management and reporting.

Group Ordering:- Allows admins to create orders by sending links to guests for their selections. No more second-guessing dietary requirements. Efficiency and control throughout for the customer and the catering team - Individually labeled deliveries and automated functionality for Admins creating orders.

MarketPlace Account:- Multiple brands/vendors can service one or more locations. Spoonfed can be used across campuses with internal marketplaces and sub-brands. Add external vendors ie. introduce an exclusive list of 'local food partners' to a curated list of catering options available on the online ordering portal.

Order Flows:- Create more than one online order flow for the Spoonfed account and increase the opportunities and reach of the catering team. Service multiple catering options (e.g. Corporate and Retail, External / Internal customers etc) from one Spoonfed Account with any and all orders flowing into same back office for processing.

Event Management:- Detailed information on order processing, delivery, clear up, etc. can be entered by the customer or in BoH and pulls through to a comprehensive BEO form showing summary and detailed serving slots.

Enterprise Application:- Managing and reporting on multiple Spoonfed Clients from a single Enterprise Account.


LongDescription

Purchase Order Management

User Management

Electronic Payments

Order Entry

Kitchen/Menu Management

Customizable Reports

Proposal Generation

Import/Export Management

Activity Tracking

Dispatch Management

Digital Signature

Real-Time Monitoring

Order Management

Invoice Management

Communication Management

Sales Orders

Customer Database

Calendar Management

Sales Trend Analysis

Data Import/Export

Multi-Location

Contact Management

Booking Management

Sales Reports

Real Time Data

Event Scheduling

Real Time Notifications

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Event Management

Billing & Invoicing

Customer Management

Accounting Integration

Event Calendar

Real Time Reporting

Customizable Branding

Banquet Management

Order Tracking

Quotes/Estimates

Third-Party Integrations

Task Management

Document Management

Web browser (OS agnostic)

Contact Spoonfed for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Spoonfed

In Person

Live Online

Documentation

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