STS Cloud
About STS Cloud
STS Cloud Pricing
Contact SalesAndCatering for detailed pricing information.
Starting price:
$159.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for STS Cloud
1 - 5 of 125 Reviews
Jodi
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2020
Review
STS overall is great software. Easy to comprehend and quick to use. It is great that is compatible for online browsers, so I am able to log in on my phone or computer, at anytime.
PROSI enjoy the use of how it is integrated with Proposal path. I think that is absolutely wonderful. It is very easy to use for locating clients and accounts. Extremely user friendly.
CONSI previously used sales pro and sales pro was a lot easier on a trace end of things. I use traces day to day to keep up with accounts and STS is not trace friendly. I think the way traces are made and seen should be more accessible. Also, Salespro linked to our front desk system in ONQM (Hilton Front Desk), and tracked group pick up. STS does not track Hilton Group Pick up, so everything has to be manually inputted by my team which can be frustrating. Also, for managers or BEO meetings on a hotel level, having an option to print different reports would be great as well. I previously had a report option that would print all upcoming group resumes or a calendar list of all upcoming groups for the next two weeks.
Reasons for switching to STS Cloud
No, I switched companies.
Jack
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2020
Ready for a Mobile optimization.
My overall experience is to the point where I can sell, report and track very efficiently.
PROSCloud base switchover! The auto-load of proposalpath and merged documents. Look and feel is modern and efficient.
CONSNeed this to be more mobile interactive. Would like more filtering capabilities with reporting. Would like an easier, less tedious process to upload, budgets and GRC thresholds and pricing strategies.
Vendor Response
Jack. Thank you for your review. We appreciate your comments and feedback. We are making weekly enhancements to our reporting capabilities. Please let us know if there's a specific filtering option you'd like to see.
Replied February 2020
Meggan
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
STS Review
Every time that there has been a problem or something weird, I know I can reach out and ask questions. Everyone has always been responsive and helpful in guiding me the right way or getting a problem fixed.
PROSThe simplicity of the software. It is pretty straightforward and was easy to learn.
CONS- The reporting features are not the best. I wish we could see, rooms only, catering only and rooms & catering all on the same report. - I wish the screen where the accounts are listed was able to have multiple pages, if you sort A - Z you only get to see so many before it cuts off and there's no page two even though there are more accounts. - The formatting for some of the templates get changed without notice. I've learned to manipulate most of the them, but I wish I could customize the BEO template more. - There has been talk of STS interfacing with our other software but that has yet to happen - Also, the BEO numbering system is strange and not practical for easy reference.
Angelo
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
User friendly CRM Software
STS is user friendly and easy to navigate.
CONSOther software's are much complicated and hard to understand
Karen
Hospitality, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2020
Great program
STS is a great program for hospitality service.
PROSRunning the reports are easier compared to our older program (Five Star) It's easier to search when you are looking for a particular event.
CONSWhen looking at the function diary, you should be able to type the date instead on clicking the calendar.
Reasons for switching to STS Cloud
to upgrade/ switch to a cloud based system
Vendor Response
Thank you for your comments! The Function Diary lookup does use a calendar for a date, and you can also change the view from daily to Weekly or Monthly if a user prefers a wider view of space availability as well.
Replied April 2020