STS Cloud vs Total Party Planner

STS Cloud has 125 reviews and a rating of 4.36 / 5 vs Total Party Planner which has 142 reviews and a rating of 4.86 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.36 / 5 (125)

4.86 / 5 (142)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

September 24, 2020

January 20, 2021

Pros/Cons

  • Pros

  • The product is easy to use and support is very attentive.

  • Easy to use. Excellent support It takes no time at all for the software to be set up Easy on-line training

  • Cons

  • I wish there was a bit more customization available. Especially wish there was an option for hotel room rates to display on banquet check if needed.

  • Love everything about it but am wondering if there's a way to get it set up to my Gmail account instead of it opening outlook.

  • Pros

  • Great Customer Support. Consistency from section to section. Ease of use. Speed of screen updating.

  • I love that it's very user friendly and essential in order for me to keep my clients and menus organized.

  • Cons

  • It sometimes has glitches. I usually point them out and they get fixed sooner or later. The phone app needs real help.

  • TPP has a mobile phone app, that is adequate, but could be better.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos