Total Party Planner Software


 

Total Party Planner is a cloud-based catering software suitable for small, midsize and large caterers and event planning companies. Primary features include event management, task management, communication tracking, scheduling and reporting.

Total Party Planner allows users to manage the catering process from creating proposals through reporting. Features include contact management, marketing email management, venue management, staff management, vendor databases maintenance and appointment management.

Features offered via integration are lead automation, credit-card processing and signature capture. Third-party integrations include Constant Contact, Quickbooks, e-SignLive, Authorize.net, EVO Payments International, XCharge Payment Processing, Microsoft Office Outlook, Google Calendar, iCal, Google Maps, Social Tables and others.

Total Party Planner is available with monthly and annual subscription pricing. Android and iOS mobile applications are also available. Support is offered via phone and email.

 

Total Party Planner - Dashboard
 
  • Total Party Planner - Dashboard
    Dashboard
  • Total Party Planner - Calendar
    Calendar
  • Total Party Planner - Sample menu
    Sample menu
  • Total Party Planner - Event export
    Event export
  • Total Party Planner - Event tasks
    Event tasks
  • Total Party Planner - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

96 Reviews of Total Party Planner

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Delaney from Gourmet Gals Catering & Events
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

It changed the way we work, build events, and our efficiency as a company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Creating a more efficient way to create proposals for our clients.

Pros

I love how easy it is for us and how easy it is to review for our clients. I also love how everyone in the office can few all of the events at the same time.

Cons

I don't like how complicated and time consuming getting quantity and pricing for food is. We get kicked out of TPP pretty frequently as well.

Source: Capterra
 

Neal from A Passion for Catering

June 2017

June 2017

The software is very easay to utilize. Very user friendly and packed with manu usable features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

At a glance you can see upcoming events, schedule staffing, run payroll reports, initiate event workshetts for the culinary staff as well as the packing department.

Cons

Every once in a while when you need customer service, I want to talk to a person. I do not want to leave a message and wait for someone to get back to me and if I am not standing by the phone when they call we play this ring around the rosey for hours. This area definitely needs improvement.

Source: Capterra
 

Zoe from Gumtree Catering
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use and navigate. I like being able to access info quickly. Love all the options for information.

Source: Capterra
 

Cymbre from Gourmet Gals Catering & Events
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

TPP has transformed our business productivity, professional appearance and efficiency.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

TPP was very easy to set and customize to our specific business model. The pricing and inventory functions have saved us hours and hours of man time. The uniform and professional "look" of our proposals, contracts and invoices are top notch.

Cons

For me it is too easy for user error in Xing out of program. No stop of warning before you exit out. Not being able to emails staff from other areas is a big concern.I like to track conversations between other staff members and staff in order to decrease redundant queries and have a record.

Source: Capterra
 

Ilana from Boundary Bay Brewery
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Fantastic!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program saves hours in all aspects of event planning - initial proposals, budget considerations, contracts, menu pricing, tracking profits, you name it.

Their staff is incredibly efficient and helpful. I was working remotely late on a Friday - after business hours - had an issue, and they contacted me back within 30 minutes and had the problem fixed. Awesome!

Cons

It would be nice if it could integrate with FSA Star Solutions database.

A final count due date indicator would be nice.

Source: GetApp
 

Mike from The Dutchman's Caterers
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Fantastic Product, Fantastic customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

We have been using Total Party Planner for 10 years now. It only gets better and more powerful as time goes by.
I used to put proposals, menus etc. on Excel, not professional enough in this day and age.
TPP makes us look professional.
Food costing is so important if you want to stay in business, I did not do food costing and it was killing us. In TPP you can build recipes down to the Nth degree, you will know what the menu cost is. This also goes for building staff for events, having it pre-costed so you will know if the price you give is correct.
Stopping in at the TPP booth at Catersourse, I met John Cohen, the owner. I am still thrilled that he listened and was able to understand my needs and get me signed up.
If you need catering software you owe your company to call Total Party Planner and get onboard.

Source: Capterra
 

keonna from Key Events
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

I COULD DIE WITH OUT THIS LOL.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

90% of my day is planning and this saves me HOURS and HOURS off my events, from catering to decorations.

Pros

Super easy and Super helpful.

Cons

Need Menu Print out options.

Source: Capterra
 

Leslie from Seven Loaves Catering
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Couldn't operate with it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The value for this software is amazing. We are able to schedule, produce and manage hundreds of events. Client management, recipes, costing, order lists, many reports, event worksheets for the kitchen, and inventory management just scratch the surface of what TPP can do. I love the extras, such as credit card processing, and linking to my other favorite programs. The customer service team is ALWAYS available to help you solve any issue and listening to your suggestions. They are always making improvements to better serve the client. I can't say enough good things!

Pros

Contact management tools and tasks to stay on top of every event

Cons

I would like to be able to schedule future emails to clients.

Source: Capterra
 

Jonathan from a dash of salt catering, llc
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great catering software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We tried another program (a big name) and it was a disaster for us we use Mac's and the program didn't support them so we had to go through an interface. The big problem was that program wasn't flexible. We love TPP we use it with the Chrome browser. The only improvements I'd like to see 1. have the system format phone numbers, 2. the ability to customize the gratuity field to use our vernacular. Five stars

Pros

I no longer have to remember to update worksheets when I make a change to the menu or pack list

Cons

the ability to change the name of the gratuity field
PLEASE FORMAT PHONE NUMBERS

Advice to Others

in the mind telling us a bit more field
under industry caterer isn't one of the choices

Source: Capterra
 

Jessica from Love Catering, Inc.

December 2016

December 2016

These guys are great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We've used Total Party Planner for about 5 months and we love it. We love how we can really tailor the various software to our specific needs and when we reach a point that we can't, we just hire TPP to create custom forms for us.
Their support staff is second to none. Very friendly and helpful. I highly recommend the software.

Source: Capterra
 

Skylar from Vanilla Orchid Catering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

TPP is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TPP is a great catering software for our company to use. We love all the features and still find new ways to do things every day!

Source: Capterra
 

Arin from B.Lin Catering
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great Tool for a Growing Catering Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Total Party Planner has been an amazing tool for our small, but quickly growing catering company. The features are exactly what we need, and the program is extremely intuitive to use, which makes it a breeze to learn for our new event coordinators. TPP's customer service team is extremely responsive and will get back to you within hours (if not minutes!) of a report of any issues or questions. We highly recommend this software!

Pros

How intuitive it is to use for event planning (I honestly haven't delved deep into the rest of its features yet at this point, but I'm sure I'd love them too!).

Cons

It does run slowly on occasion, or even freeze up and you have to wait a few minutes before you can access your events.

Source: Capterra
 

Katie from Chi'Lantro BBQ
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm a new user of TPP and have been very impressed by its functionality. The reporting system is very helpful.

Pros

The reporting system is helpful.

Cons

Very hard to set up menus and product builds vs. packlists

Source: Capterra
 

Lauren from Prime Catering

December 2016

December 2016

Total Party Planner Review!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having come from the Delphi program before, I enjoy how user -friendly the program is. For the most part, the sequence of steps makes sense for creating and managing a booking. It's too bad that the program sorts by the event contact rather than the company but it isn't too detrimental in terms of "big picture." I really appreciate that whenever we have comments about the program, Comments are sent to development. Many times, our comments are heard and make a difference. Thank you!

Source: Capterra
 

Gisele from Neds Bakes and BBQ

December 2016

December 2016

Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Total Party Planner since 2008 starting with their desktop version. The software is easy to use. The customer support is world class. We never have to wait very long to hear back with an answer or a phone call to help move us forward. Communication is key and they keep the customer informed as to update, upgrades, new features etc. And the best part is we can share what our needs are and they will try to incorporate it. World Class Product!

Source: Capterra
 

Rhonda from Joe's Catering-Panhandle Restaurant Group
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Precious Time Saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When I became the catering director for an established well know company in our area we were using an appointment book, Microsoft Word, Excel and a huge whiteboard to keep up with events. To say the least it was confusing and hard to keep up with. Party Planner streamlined this process and saved me hours of office time plus it has given us a more professional look when sending proposals and invoices to clients. I am also able to copy reoccurring events and make changes easily for my clients.
I absolutely love it!

Pros

It streamlines all documents needed for my staff to fulfill their individual jobs. I also love the mobile app.

Source: Capterra
 

Delaney from Gourmet Gals Catering & Events
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Organized with Ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Total Party Planner (TPP) has been a Godsend for this company! Everything is all in one place. You don't have 1 million files for one event! It's easy for you, easy for your clients to read and comprehend, and easy to train others on too! So grateful for TPP for giving us ultimate organization with ease! :)

Pros

How everything is in one place and how all of each events' information is shared on one cloud for all other planners to see!

Cons

Sometimes TPP can have some software glitches and just stop working in the middle of your workday.

Source: Capterra
 

Randy from Twyford BBQ & Catering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Could not be Happier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Every time I call tech support with TPP things get taken care of. The techs talk in terms that you can understand and use. I have never felt rushed or it was a dumb question. Best in my book!

Source: Capterra
 

Jennifer from JPM Catering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Happy customer for about 4 years!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I shopped around for software for our catering business, tried one other company but discontinued the service, when I did a trial for Total Party Planner, I switch right away and have been using it ever since. TPP software is very user-friendly for people like myself who are not extremely tech savvy.
The help desk has always solved my problems or answered a question within minutes of calling, which is a greatly reassuring feature, for the fast pasted work of catering and needing solutions quickly.
I would highly recommend TPP software for any catering company who is growing and needs to organize, streamline and make their operation more efficient.

Pros

Efficient overall tracking of food sales, staff, and inventory, helping our business grow by making it more organized.

Cons

The one thing we've had troubles with is not being able to delete menu items but only making them a discontinued item.

Source: Capterra
 

Samantha from Quintessetnial Catering

December 2016

December 2016

All in one package!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love that everything is one place! From proposals to menus to event production sheets to ordering sheets. Takes a lot of stress off of making sure all the details get onto each sheet and from person to person.

Source: Capterra
 
 
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