brightwheel vs CommunityPass

brightwheel has 2698 reviews and a rating of 4.65 / 5 vs CommunityPass which has 33 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (2,698)

4.61 / 5 (33)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 11, 2021

March 7, 2020

Pros/Cons

  • Pros

  • I love that it is so easy to communicate with parents using this app!

  • I love all the features and attention to detail. It's great to get down everything we did throughout the day and is easy to use.

  • Cons

  • It could still use more development. You can't see complete threads/exchanges when messaging the teacher. But other than that, it's great.

  • The initial account set up can be a bit frustrating but your child's school administrator should be well versed in this product and be able to assist you.

  • Pros

  • I love that everything is all in one place. It is very easy to navigate, very easy to add and edit programs, and easy to communicate.

  • This program is easy to use. This program is also pretty simple and self explanatory. The features and functions are easy to find.

  • Cons

  • I wished league manager came with a scheduler. I know several work with community Pass, but it would be nice if one was offered as part of the module.

  • The Help & Support section does not seem to pull up the most relevant information. Often times our result either doesn't show up or is much further along in the search than less relevant answers.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos