brightwheel vs EZCare

RATING:

4.66

(3005)

brightwheel has 3005 reviews and a rating of 4.66 / 5 stars vs EZCare which has 162 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.66 / 5 (3005)
4.54 / 5 (162)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 2, 2023
August 23, 2022
Pros/Cons
  • Pros

  • This software was easily integrated into our program and my parents like it. Billing helped reclaim employee time and help parents pay faster.
  • It is convenient and the cost is affordable. The parents and staff love it.
  • Cons

  • I dislike that you are unable to see your punch in and punch out time. You should be able to see your location at all time.
  • I work for a company that uses Brightwheel and I firmly believe that this app and others like it are awful. They enable helicopter parenting, distract teachers, and set a bad example for children.
  • Pros

  • The price is fantastic for the quality of customer service and for the functionality of the product.
  • Customer support is great. The wait time is never over 5 minutes and all of the people know what they are talking about.
  • Cons

  • Once charges duplicated and once payments duplicated. Working with the tim clock.
  • It was hard to get a hold of someone to talk to.
Pricing Range
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular brightwheel Comparisons