brightwheel vs Pike13

brightwheel has 2698 reviews and a rating of 4.65 / 5 vs Pike13 which has 130 reviews and a rating of 4.08 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (2,698)

4.08 / 5 (130)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 11, 2021

January 7, 2021

Pros/Cons

  • Pros

  • I love that it is so easy to communicate with parents using this app!

  • I love all the features and attention to detail. It's great to get down everything we did throughout the day and is easy to use.

  • Cons

  • It could still use more development. You can't see complete threads/exchanges when messaging the teacher. But other than that, it's great.

  • The initial account set up can be a bit frustrating but your child's school administrator should be well versed in this product and be able to assist you.

  • Pros

  • Easy to use and love the accessibility though the phone app. This has been a good program for our small company budget too.

  • Easy to use. Great reporting. Extensive capacity on capabilities for varied business models. Makes life a heck of a lot easier!

  • Cons

  • Can be difficult to make big batch changes on the back end, but customer service and support is always available if we need them to help or assist!

  • I do enjoy the simplicity and user interface but would like to see more custom features in the future.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos