brightwheel vs HiMama

brightwheel has 2945 reviews and a rating of 4.66 / 5 stars vs HiMama which has 3461 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.66 / 5 (2945)
4.59 / 5 (3461)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 30, 2022
October 2, 2022
Pros/Cons
  • Pros

  • It is convenient and the cost is affordable. The parents and staff love it.
  • The daily reports and the photos are great too. Great way to keep in contact with the people who are taking care of your children.
  • Cons

  • I dislike that you are unable to see your punch in and punch out time. You should be able to see your location at all time.
  • I work for a company that uses Brightwheel and I firmly believe that this app and others like it are awful. They enable helicopter parenting, distract teachers, and set a bad example for children.
  • Pros

  • My child’s daycare used it and it was so cool to use. I love the features of this app and it’s very easy to use.
  • I like the home for ongoing reporting, format is easy to read, I like the messaging capability and ability to share pictures.
  • Cons

  • What I dislike is that I am unable to see my kids’ checkin times or what their CURRENTLY doing, until the day is over the report is final.
  • I couldn’t even change my time-zone. I find it very ridiculous that I am not able to edit or manage my own account without paying for the premium service when I have no need for the premium features.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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