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brightwheel vs Kaymbu

brightwheel vs Kaymbu

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Overall Rating
4.7 (3205)
4.6 (142)
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
September 30, 2024
October 16, 2023
Pros/Cons
  • Pros

  • I was very pleased when the school rolled out this tool. I love feeling more informed about his day.
  • Brightwheel is an amazing tool that every school - not just daycare, should use. It also helps document kids' progress and learning development.
  • We liked moving to a cloud based product and the flexibility that gave our administrators and parents. We enjoy the ability for parents to see their billing and the ability to pay through the app.
  • Cons

  • I work for a company that uses Brightwheel and I firmly believe that this app and others like it are awful. They enable helicopter parenting, distract teachers, and set a bad example for children.
  • The support is terrible. I am not sure how they got to be this big with such terrible support.
  • I dislike that you are unable to see your punch in and punch out time. You should be able to see your location at all time.
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  • Pros

  • We use storyboard for our portfolios and I love the ability to customize the look of each one, I would love a way to separate them easily into folders, not just with tags.
  • I love that they are constantly asking for feedback, and incorporating what their customers need. We have been more than pleased with the technology, and all of the new additions.
  • Very user friendly for people like me because initially I was very apprehensive. Now love sending information to parents on a daily basis and got great feedback from parents.
  • Cons

  • M unable to load photos from my computer. This has been an ongoing problem for months.
  • I am the preschool office administrator and am often in a Storyboard at the same as a the director or a teacher. It is annoying that we can not collaborate on the Storyboard.
  • Namely the issues we have is that the newsletter does not translate to print well which doesn't really work for some of our families, and some families aren't seeing them which is a real shame.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos