# Carecenta Software Reviews, Demo & Pricing - 2026

> Review of Carecenta Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/child-care/carecenta-profile

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Carecenta

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Overview

[Reviews](https://www.softwareadvice.com/child-care/carecenta-profile/reviews/)[Alternatives](https://www.softwareadvice.com/child-care/carecenta-profile/alternatives/)

# Carecenta 2026: Benefits, Features & Pricing

Wondering if Carecenta is right for your organization?

Our Long Term Care Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Carecenta

4.5

[(65)](https://www.softwareadvice.com/child-care/carecenta-profile/reviews/)

Pricing

Starting at $99.00 per month

### About Carecenta

Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's an overview of the notable functionalities provided by Carecenta:

Electronic Visit Verification (EVV): Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature enables caregivers or employees to easily clock in and clock out using their mobile devices or a telephony system, ensuring accurate tracking of work hours.

State Aggregators: Carecenta seamlessly integrates with all State aggregators in the United States and regulatory bodies worldwide, ensuring smooth data exchange and compliance.

Automated Processing of Attendance and Invoicing: Carecenta automates the processing of attendance through electronic timesheets, streamlining administrative tasks. It also includes electronic billing capabilities, simplifying the invoicing process.

Billing: Carecenta supports billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software offers electr...

onic billing capabilities, making claim submission and payment recording more efficient and reducing paperwork. Automated Compliance Monitoring: Carecenta's software includes automated compliance population features, assisting with integrated background checks and ensuring adherence to state-specific regulations. This functionality helps agencies maintain compliance and meet regulatory requirements. Text and Email Notifications for Compliance: Carecenta's software sends text and email notifications to employees who are not in compliance with regulatory requirements. This feature keeps employees informed and ensures prompt action is taken to address compliance issues. Payroll Functionality: Carecenta offers payroll functionality, helping agencies manage employee wages, calculate hours worked, and handle payroll processes. The software integrates with popular payroll companies, including ADP, Paychex, and Paylocity. HR Tools: Carecenta's software includes HR tools to manage employee information, track certifications and credentials, and facilitate hiring and onboarding processes. Security and Role Management: Carecenta provides multiple levels of security and role management, allowing users to control data access. The software also includes fraud prevention technologies. Real-Time Reports: Carecenta offers over 150 real-time reports on scheduling, clients, employees, payroll, and billing. These reports provide users with real-time insights into activities and help with decision-making. These features collectively contribute to efficient scheduling, accurate billing, streamlined compliance management, and effective communication with employees. Carecenta's software aims to provide comprehensive solutions for agencies of all sizes in the mentioned sectors, addressing their administrative and operational needs.

Wondering if Carecenta is right for your organization?

Our Long Term Care Software selection experts can help you in 15 minutes or less.

## Carecenta User Interface

## Popular Carecenta Alternatives

Main Product

Carecenta

4.5

[(65)](https://www.softwareadvice.com/child-care/carecenta-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.56Value for money
-   4.45Customer support
-   4.44Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/)

4.6

[(92)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.59Value for money
-   4.59Customer support
-   4.52Functionality

Pricing

Starting at $200.00 per month

Get Price

Alternative Product

[AlayaCare](https://www.softwareadvice.com/medical/alayacare-profile/)

4.1

[(188)](https://www.softwareadvice.com/medical/alayacare-profile/reviews/)

Ratings Breakdown

-   4.11Ease of use
-   3.91Value for money
-   4.10Customer support
-   3.90Functionality

Pricing

Starting at $1000.00 per month

Get Price

Alternative Product

[eRSP](https://www.softwareadvice.com/home-health/ersp-profile/)

4.2

[(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.30Value for money
-   3.99Customer support
-   4.18Functionality

Pricing

Starting at $200.00 per month

Get Price

Alternative Product

[Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/)

4.5

[(151)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.33Functionality

Pricing

Starting at $295.00 per month

Get Price

Alternative Product

[AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/)

4.7

[(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.49Value for money
-   4.55Customer support
-   4.36Functionality

Pricing

Starting at $325.00 per month

Get Price

## Carecenta Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Startup

$0.00

Plan includes:

-   $0 Setup Fee
-   1 User Included
-   Billing
-   Electronic Visit Verification (EVV)
-   Employees
-   Payroll
-   Personal Account Executive
-   Scheduling
-   Support
-   Training & Live Support

Read More

Professional

$99.00

flat rate, per month

Plan includes:

-   5 Users Included
-   $799 Setup Fee
-   Billing
-   Electronic Billing
-   Electronic Visit Verification (EVV)
-   Employees
-   Payroll
-   Personal Account Executive
-   Scheduling
-   Support

Read More

Enterprise

Pricing available upon request

Plan includes:

-   Billing
-   Electronic Billing
-   Electronic Visit Verification (EVV)
-   Employees
-   Multiple Locations
-   Payroll
-   Personal Account Executive
-   Scheduling
-   Setup Fee Depends on Configuration
-   Support

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Carecenta Features

-   Popular features found in Long Term Care
    
    Billing & Invoicing
    
    For Home Care Providers
    
    For Long Term Care
    
    MDS Review
    
    Patient Records Management
    
    Scheduling
    
-   More features of Carecenta
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Planning
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Assessment Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Calendar Management
    
    Care Plan Management
    
    Charting
    
    Claims Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Clinical Care
    
    Clock In/Out
    
    CNA Tracking
    
    Communication Management
    
    Communications Management
    
    Compliance Management
    
    Contact Database
    
    Customer Accounts
    
    Customizable Forms
    
    Customizable Reports
    
    Daily Reports
    
    Data Security
    
    Document Management
    
    Electronic Signature
    
    Employee Management
    
    Employee Portal
    
    EMR/EHR
    
    Enrollments/Onboarding
    
    Forms Management
    
    For Nursing Homes
    
    Geriatric Care
    
    GPS
    
    HIPAA Compliant
    
    Home Health Care Management
    
    Incident Management
    
    Insurance Management
    
    Invoice Management
    
    Meal/Nutrition Management
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Location
    
    Nursing Forms Tracking
    
    Parent Portal
    
    Payment Processing
    
    Payroll Management
    
    Point of Care System
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Records Management
    
    Rehabilitation Management
    
    Reimbursement Management
    
    Reminders
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Self Service Portal
    
    Staff Scheduling
    
    Task Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Time Tracking by Client
    
    Transaction Management
    
    User Management
    
    Visit Verification
    
    Wait List Management
    
    Workflow Management
    

## Carecenta Integrations

HHAeXchange

Integration rated undefined from -1 review

Tellus

Integration rated undefined from -1 review

Viventium Software

Integration rated undefined from -1 review

CareAcademy

Integration rated undefined from -1 review

Paychex Flex

Integration rated undefined from -1 review

Paylocity

Integration rated undefined from -1 review

See all 12 integrations

## Carecenta User Reviews

Overall Rating

4.5

Ratings Breakdown

5

72%

4

15%

3

6%

2

3%

1

3%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.5

Functionality

4.4

Shaun D S.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed July 2018

Amazing how this brought us out of the stone age into the now age

5

HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons:

It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

Read More

NT

Nakeisha T.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Reviewed January 2025

Experience

5

I am enjoying learning and navigating the system

Ratings Breakdown

4

Ease of use

2

Value for money

3

Customer support

5

Functionality

Pros:

How I can navigate the dashboard and the detailed information about clients and employees.

Cons:

This is my first time using the software.

Reasons for choosing Carecenta

The integration and easily navigation system.

Reasons for switching to Carecenta

The system was running slow, not capturing signatures of clients and employees.

Read More

JC

Jeff C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Support lacking

3

It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own.

Ratings Breakdown

2

Ease of use

4

Value for money

2

Customer support

1

Functionality

Pros:

The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working.

Cons:

Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item.

Reasons for choosing Carecenta

Carecenta is a web based mobile login with GPS not an app on the phone.

Reasons for switching to Carecenta

Axis care was making too many changes and its mobile app would stop working. We would need to send instructions how to delete cache on phones ect. This was happening weekly.

Read More

GM

Geriold M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Reviewed December 2024

Administrator

4

The company does an excellent job over the phone explaining everything to us.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The program is easy to use and the employees explain everything great.

Cons:

How to get the Clearing house to register the evv.

Reasons for choosing Carecenta

We choose the system because it was easy to use.

Read More

JA

Jessica A.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed December 2024

Love Carecenta

5

Great! Since starting its been a smooth transition.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like how easy it is to navigate and search clients.

Cons:

Sometimes when looking up clients last names their profile doesn't pop up and you have to type in their ID number.

Reasons for switching to Carecenta

Due to company Transition and Carecenta was going to be more user friendly.

Read More

dk

deborah k.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Reviewed July 2023

IntraVascular Consultants Satisfaction Survey

4

Improved productivity overall in the office and in the field. Improvements in accuracy of schedules, utilization of employees, streamlined processing of billing and payroll, and ease of preparation for Accreditation.

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

Integration was difficult but overall, it has been very productive, and we are still learning some intricate advantages. The program meets our needs overall and I have referred 2 other agencies to CareCenta.

Cons:

Lack of training and support at start up for office staff and RNs in the field. Guidance was minimal and relatability took a long time to figure out. Some glitches in the system could be improved and headers/ categories could be changed to specifically relate to the Home Infusion RN staffing business.

Reasons for choosing Carecenta

I was not satisfied with sales or program training. They were very disorganized and communications between the people in the organization was poor.

Read More

JG

Jovi G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Reviewed June 2025

Good experence

5

The client scheduling feature in Daycenta is quick, easy to use, and a real time-saver. It keeps everything organized, cuts down on back-and-forth communication, and makes managing appointments smooth and stress-free.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Daycenta is incredibly easy to use, with a clean, no-nonsense interface that gets straight to the point. It streamlines complex processes, eliminates unnecessary steps, and just works—no steep learning curve, no frustrating glitches. What used to take me hours of manual work or troubleshooting is now done in minutes. It’s been a total game-changer for my workflow, saving me time, energy, and a lot of headaches!

Cons:

The scheduling feature in Daycenta is a standout, especially on the client side. While employees have a different interface, the client scheduling tool is clearly designed for efficiency. It simplifies what used to be a time-consuming task, making it easy to set appointments and manage availability with just a few clicks. It’s intuitive, fast, and has saved me a significant amount of time compared to older systems.

Read More

RT

Ronak T.

Verified reviewer

Child Day Care Services

2-10 employees

Used daily for more than 2 years

Reviewed June 2025

DAYCENTA USER EXPERIENCE

4

I HAVE HAD A GOOD USER FREINDLYY EXPERIANCE WITH CRECENTEA EXCEPT FOR WHEN THEY UPDATED MY SYSTEM . I WAS TOLD THERE WOULDBE NO CHANGES AND THERE WERE MANY SIGNIFICATN CHANGES. IT TOOK A LONG TIME TO GET BACK TO WHRE WE LEFT OFF BEFORE CHANGE.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

NICLEY ORGANIZED PROGRAM. ALLOWS YOU TO INTUITIVLEY ENTER ANDD RETREIVE CLIENT INFORMATION WITHOUT TRAINING.

Cons:

FUNCTION NAMES SUCH AS REPORT NAMES ARE NOT VERY CLEAR. IT WOUD BE BETTER TO BE ABLE TO SELECT THE FEILDS YOU WANT REPRESENTED IN YOUR REPORTS AND NOT HAVE TO CLICK THORUGH SEVERAL TO SEE IF THE RESULTING DATA IS USEFUL.

Read More

KZ

Kelli Z.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Reviewed May 2025

Awesome product

5

I love Carecenta. I find it easy to use and very reliable. My first time using the product it was pretty easy to navigate around and become familiar with it fairly quickly.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's very accurate and I never experience glitches or issues. It is easy to find tabs that I am looking for.

Cons:

There could be more functions in the clients profiles. Also there could be more spots for emergency contact information.

Read More

SD

Shacria D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Reviewed April 2025

I Love Carecenta

5

it has been a great experience with Carecenta, everything is self explanatory.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The details and the ability to text/email all the staff of certain thing happening within the company through the program/site.

Cons:

I wish it was an easier way of checking the clients signature instead of having to open each individual appointment

Read More

Showing 1 - 10 of 65 Reviews

[See All Reviews](https://www.softwareadvice.com/child-care/carecenta-profile/reviews/)

## Carecenta Popular Comparisons

[InMyTeam vs Carecenta](https://www.softwareadvice.com/child-care/carecenta-profile/vs/inmyteam/)[AlayaCare vs Carecenta](https://www.softwareadvice.com/medical/alayacare-profile/vs/carecenta/)[eRSP vs Carecenta](https://www.softwareadvice.com/child-care/carecenta-profile/vs/ersp/)[Alora Home Health vs Carecenta](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/420650-carecenta/)[AxisCare vs Carecenta](https://www.softwareadvice.com/home-health/axiscare-profile/vs/carecenta/)

[Compare All Alternatives](https://www.softwareadvice.com/child-care/carecenta-profile/alternatives/)

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