Eleyo

RATING:

4.6

(25)

About Eleyo

Eleyo is a cloud-based software designed to help child care and after-school programs manage invoicing, reporting, registration, participation, client communications, and more. The platform lets parents view their account information and the performance of the students via a self-service portal. Eleyo allows enterprises to consolidate data from multiple spreadsheets in a centralized repository and automate accounting operations. Supervisors can create custom reports to track program participants based on location, age grouping or academic level. Pricing details are available on request and support is provided via email and other online measures.

Eleyo Pricing

Please contact Eleyo directly for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Eleyo contacts management

Eleyo Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Eleyo

1 - 5 of 25 Reviews

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2018

Easy to set up and easy to access for parents.

PROS

Customer support was fantastic helping our team set up this service when we signed on with them. They made sure we were aware how to set everything up and knew what we needed to do before the site went live.

CONS

Home/registration page is easy to set up, but not highly customizable. Not a dealbreaker, as we still went with Eleyo, obviously!

Vendor Response

Thank you for the review! If you have any questions around what may be customized further, our Support Team would love to help. Beyond the snippets on your Eleyo page, you may also use HTML to customize.

Replied December 2018

Carrie

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2019

Over all great program

It is a great solution for our attendance. There are times that it doesn't sync well but that's probably a wifi thing. It works well to go in and do reports. I like the ease and functionality of both the app and administrative site. There have been times there are multiple names of the same person listed in the authorized pick up list. And parents have complained that their names aren't on top of the list, depending how long the list is they sometimes have to scroll to find their names.

PROS

I like that you can look up information directly on the ipad. I like the absent option. I like that we are able to view who signs the student out as there have been times where a parent didn't communicate with their spouse and the child was already gone, it is easy to go in and see who already picked up their child to give them comfort that they are with someone they are suppose to be with and safe. I like that it indicates how many kids are currently still checked in.

CONS

I wish there was a late option. We have many kids that have after school activities and classes that come to us later and it would be helpful to have an option to click that they will be coming late ...maybe highlight the child's name so it's easier to identify or find the names of which kids still need to check in (or even have a separate tab that shows which kids are arriving later). It would also be nice to have some kind of Drill option to as we do fire/tornado drills and when we are checking to see that all kids are accounted for it would be nice to click/highlight their name (without checking them out) when we do roll call.

Vendor Response

Carrie, thank you for your review of Eleyo! We appreciate your feedback on how to make the Child Care Attendance App even better. We'll add your suggestions to our software enhancement requests for our product development team to review. :)

Replied October 2019

Holly

Research, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Would NEVER recommend to anyone

I can honestly say that I am filled with dread every time I have to sign on to this website. I hate that my county is actually paying for this experience. I would never recommend this product to anyone. I would rather be dropped into the middle of a busy IKEA and forced to locate an exit while drunk and blindfolded than use this product.

PROS

None. Absolutely nothing. How’s that for meeting your required character count?

CONS

User experience, horrible navigation, repetitive questions, unauthorized charges.

Lisa

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Eleyo is a life saver!

Customer service rocks! Customers can update their accounts, pay for classes or childcare online. It is very user friendly and have saved us money on payroll not to enter payments or have customers call us to register their child for classes/programs. Best program for registration and billing.

PROS

Ease of use for customer and administration. Very friendly and easy software. Continuous updating program for improvement. Love the dashboard for quick information and update notes. Customer service is way above the industry. You get a live person or you can email and get a response very quickly. Can use program on a cell phone.

CONS

Would like if customers could only make one account with the same name but it is not an big issue. Would like to be able to do our employee schedules link to this program.

Reason for choosing Eleyo

Customer service is excellent, program is very easy to use for administration and customers, updates are done frequently, Eleyo's has great commitment to improvement and quality. Awesome program and a leader in Community Education registration/billing programs.

Jeremiah

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2017

Excellent

PROS

Ease of use. Customer interface. Web based. Ease to set up classes and move participants from one to another if needed.

CONS

No calendar view in facilities. How recurring charges work in courses. Using the voucher system.

Vendor Response

Hi Jeremiah, Thank you for your review. The online and the administrative side of Eleyo both allow for multiple calendar views. The public side allows for a monthly, weekly, daily and a list calendar view. The administrative side allows for a weekly, daily, list or an availability view that users may scroll through the selected buildings and/or rooms for a quick summary of when space is available. Recurring charges within the Courses module allow users to manage enrollments with recurring payments from the public pages. Administrative users with access to modify course enrollments are also able to manage these enrollment. Our support and training team looks forward to better answering your questions around these items. Thank you! -The Eleyo Team

Replied February 2018