EZCare vs iClassPro

EZCare has 159 reviews and a rating of 4.52 / 5 vs iClassPro which has 413 reviews and a rating of 4.51 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (159)

4.51 / 5 (413)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 21, 2021

January 20, 2021

Pros/Cons

  • Pros

  • The program is easy to use. It is easy to train others to use it as well.

  • It was a pretty simple program to use. Any problems I had, support was great to help!

  • Cons

  • Some of the functions can be obscure and hard to learn, but once you figure out how they work, you're set.

  • Changing the format of a report is difficult. However, I call customer service and they step me through the process.

  • Pros

  • Ease of using. Easy to navigate. Great customer service.

  • I love how it is user friendly and has all my frequently used information in one place.

  • Cons

  • Updates are constantly happening, witch is great, but is hard to keep up with them.

  • Check out process on the in-house end can be a bit tedious; however, after training staffing on how to utilize the software, that process became easier.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos