EZCare vs Regpack

EZCare has 161 reviews and a rating of 4.53 / 5 vs Regpack which has 299 reviews and a rating of 4.4 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.53 / 5 (161)

4.40 / 5 (299)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 6, 2021

September 14, 2021

Pros/Cons

  • Pros

  • The program is easy to use. It is easy to train others to use it as well.

  • It was a pretty simple program to use. Any problems I had, support was great to help!

  • Cons

  • Some of the functions can be obscure and hard to learn, but once you figure out how they work, you're set.

  • Changing the format of a report is difficult. However, I call customer service and they step me through the process.

  • Pros

  • Very easy to use and navigate within the site.

  • I really like how easy this software allows for question formats. I like the ability to have the complex question formats.

  • Cons

  • At times it is a bit complicated to navigate, you have to know what you are doing, but the customer support is always helpful in providing solutions.

  • Our billing department has found the software more challenging to pro-rate and manipulate than our previous service, but other than that, it has been wonderful.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos