# Famly Software Reviews, Demo & Pricing - 2026

> Review of Famly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/child-care/famly-profile

---

[Home](https://www.softwareadvice.com/)

/

[Daycare Software](https://www.softwareadvice.com/child-care/)

/

Famly

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/child-care/famly-profile/reviews/)[Alternatives](https://www.softwareadvice.com/child-care/famly-profile/alternatives/)

# Famly 2026: Benefits, Features & Pricing

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Famly

4.7

[(264)](https://www.softwareadvice.com/child-care/famly-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $49.00 per month

### About Famly

Famly is a comprehensive daycare management solution designed to help early childhood education (ECE) providers streamline operations, boost parent engagement and enhance child development. It offers customizable tools tailored to each center's needs, including instant messaging, digital observations, and real-time updates for parents.

Famly's child development tools simplify lesson planning and assessments, allowing ECE staff to spend more quality time with children.

Enrollment and attendance management features help predict, track and optimize enrollment, while staffing and finance modules automate tasks such as scheduling, billing and payments.

Famly's multilingual support ensures seamless communication with parents in their preferred language, fostering stronger relationships and inclusivity. Personalized support and resources help ECE providers improve operations and stay current with industry best practices. Famly's mobile-friendly platform ensures efficient management.

## Famly User Interface

## Popular Famly Alternatives

Main Product

Famly

4.7

[(264)](https://www.softwareadvice.com/child-care/famly-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.44Value for money
-   4.79Customer support
-   4.51Functionality

Pricing

Starting at $49.00 per month

Alternative Product

[Procare Solutions](https://www.softwareadvice.com/child-care/procare-profile/)

4.6

[(2807)](https://www.softwareadvice.com/child-care/procare-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.48Value for money
-   4.55Customer support
-   4.38Functionality

Pricing

Available upon request

Alternative Product

[brightwheel](https://www.softwareadvice.com/child-care/brightwheel-profile/)

4.7

[(3256)](https://www.softwareadvice.com/child-care/brightwheel-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.56Customer support
-   4.46Functionality

Pricing

Available upon request

Alternative Product

[ChildPilot](https://www.softwareadvice.com/child-care/childpilot-profile/)

4.6

[(77)](https://www.softwareadvice.com/child-care/childpilot-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.72Value for money
-   4.78Customer support
-   4.44Functionality

Pricing

Available upon request

Alternative Product

[TUIO](https://www.softwareadvice.com/online-payment/tuio-profile/)

4.6

[(200)](https://www.softwareadvice.com/online-payment/tuio-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.63Value for money
-   4.79Customer support
-   4.34Functionality

Pricing

Available upon request

Alternative Product

[Lillio](https://www.softwareadvice.com/child-care/himama-profile/)

4.6

[(3623)](https://www.softwareadvice.com/child-care/himama-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.61Value for money
-   4.56Customer support
-   4.44Functionality

Pricing

Available upon request

## Famly Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Starter

$49.00

per month

Plan includes:

-   Newsfeed & parent messaging
-   Daily activity logs
-   Private & team inbox messaging
-   Instant parent payments
-   Financial reporting
-   Child & contact database
-   Meal plans
-   Child & staff sign-in/out
-   Staff hours and time-off tracking
-   Custom staff roles & permissions

Read More

## Famly Features

-   Popular features found in Daycare
    
    Alerts/Notifications
    
    Billing & Invoicing
    
    Daily Reports
    
    Employee Management
    
    Immunization & Allergy Tracking
    
    Meal/Nutrition Management
    
    Parent Portal
    
    Payment Processing
    
-   More features of Famly
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Attendance Tracking
    
    Calendar Management
    
    Check-in/Check-out
    
    Class Scheduling
    
    Communications Management
    
    Contact Database
    
    Customer Accounts
    
    Data Security
    
    Document Management
    
    Electronic Signature
    
    Enrollments/Onboarding
    
    Incident Management
    
    Lesson Planning
    
    Milestone Tracking
    
    Mobile Access
    
    Multi-Language
    
    Multi-Location
    
    Records Management
    
    Registration Management
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Student Information/Records
    
    Task Management
    
    Third-Party Integrations
    
    Wait List Management
    

## Famly Integrations

IntelliKid Systems

Integration rated undefined from -1 review

QuickBooks Enterprise

Integration rated undefined from -1 review

WatchMeGrow

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

## Famly User Reviews

Overall Rating

4.7

Ratings Breakdown

5

76%

4

20%

3

4%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.8

Functionality

4.5

Simon H.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2022

A window in to my child's life

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Being a parent this is a great solution to see how your child is doing at nursery.The pros for me are the ease of communication with not only the different nursery departments but the option to send a message to a particular member of staff.

Cons:

I can't really think if any cons with the software, my wife and I have been using the software over 3 years and it's been spot on all the time.

Read More

JG

Justine G.

Verified reviewer

Child Day Care Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

willow nurseries

5

great onboarding, great ongoing support. Just fabulous system to use for managers, team and parents

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

efficient and easy to navigate great support

Cons:

It would be great to have a fully functioning HR aspect with HR advisory support so everything is in one place as we pay separately for this and some things overlap

Reasons for switching to Famly

Constant problems and long periods of time without solutions or support

Vendor Response

Hi Justine, thank you for your kind words, it's always great to hear :) And thank you so much for your feedback. I’ve passed it on to the team, who are currently working on some exciting updates. All my best, Maria from Famly

Replied September 2024

Read More

BB

Billie B.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Very impressed

5

Very helpful :) Famly support over email are also very responsive and have solved many of our errors!

Ratings Breakdown

5

Ease of use

5

Value for money

Previously 4

5

Customer support

5

Functionality

Pros:

Easy to use - staff are all very happy with famly, much better than paper observations! Parent friendly - parents all love the system and being able to see their little ones and what they are up to.

Cons:

Being able to edit one child in a group ob would be helpful.

Reasons for choosing Famly

Liked the look of the layout, seemed very easy to use. Also could note own all aspects of the day (nappy changes, sleeps etc) which parents really like.

Read More

EP

Eva P.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Expensive but does so much more than other apps it makes it worth it!

5

Overall, we are happy and feel that despite the few things that could be improved it still feels more user friendly than some of the other choices on the market.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Ease of use Communication with families Invoicing and everything all in one app!

Cons:

Some of the formats and limitations on sections of the app are annoying. Accident forms are lost if the screen times out- there will be no draft. When downloading the accidents the format of CSV confuses the information and it is not clear. A PDF or word doc format would also be brilliant. Staffing attendance and child attendance would be better if managers could adjust the times more easily. The sign in and out page, could be improved by being able to sign more than one in at once and not have to add a leave time. If the interaction with Xero was faster, i.e like banks electronically update Xero with the balances- it would be good if Famly interacted in the same way. Waiting list for sessions, for existing children already enrolled would also be so much better.

Reasons for choosing Famly

There were several other options not listed on your choices above. We liked the free trial's and customer support plus the ever evolving development to keep the service current and user friendly. It was a more expensive choice, but I like the flexibility to alter packages for our needs and financial status at the time.

Vendor Response

Hi Eva, Thank you for your fantastic review of Famly! We're thrilled to hear that you love using our platform. Your positive feedback regarding the ease of use, the ability to communicate easily with families, and invoicing is greatly appreciated. Thank you so much for all your feedback points. I've taken note and passed on all your thoughts to the team. Your support means the world to us, and we will continue to work hard to deliver an exceptional experience for all our users. All the best, Maria from Famly

Replied July 2024

Read More

MJ

Michaela J.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

User friendly screens, easy on the eye.

5

Everything is easy to use and once we got our heads around how the system worked, by trial and error we really do enjoy using the system.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

3

Functionality

Pros:

Everything is on one site. Everything is very easy to understand and use. I like the overview page where I can see everything and I don't have to keep logging into seperate children, so I can get all of the information I need in one easy way. We have 11 rooms to monitor at our Nursery, so to get the information in one screen is perfect for us. We find sending messages to parents and staff very easy now, it is like a facebook page, but just for our parents and staff.

Cons:

We would like to not send out all accident forms and meals straight away, we would like to only publish later on in the day, this is because parents disturb your busy day by ringing, everytime they get a message if they are a concerned parent. We would have preferred a trainer to help set us up, rather than the face to face online training we got.

Reasons for choosing Famly

User friendly screens and everything on one system.

Reasons for switching to Famly

After 4 years of use, it started to go wrong, we lost information that we had stored and updates kept making everything go wrong, or at least change.

Vendor Response

Thank you so much for your lovely feedback! It's great to hear how easy it now is to monitor all 11 rooms, and that our communication tools are helping you strengthen bonds with parents and staff. Thank you for your feedback too - please do feel free to reach out with specific feature queries or suggestions to our customer team at support@famly.co. Your thoughts and questions are always welcome! And thanks for being part of the Famly community :) Warm regards, Bronagh from Famly

Replied December 2023

Read More

DE

Delyth E.

Verified reviewer

Individual & Family Services

51-200 employees

Used daily for less than 12 months

Reviewed December 2022

Definitely would recommend

5

Brilliant! Transferring over from our previous software to Famly was initially nerve racking as we didn't want to lose any data, unsure if the new software would suit our needs and the biggest hurdle, we would all have to learn a new system all over again! But the training given was brilliant, clear and effective. Famly staff were always on hand to answer any questions and guide us when needed. Our staff are now confident and use the software daily with no problems at all.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Training sessions available to cover all aspects. Famly staff are really friendly, very polite, approachable and always on the other side of the phone, e mail or help desk if needed. The software is easy to use, there are great features that our previous software didn't have.

Cons:

Training sessions only lasted max 30min, would have been great to have a longer time slot.

Reasons for choosing Famly

We were not given any other offer by First Steps - Famly was taking them and their customers over as part of their deal.

Reasons for switching to Famly

First Steps were retiring so we were automatically transferred to Famly

Vendor Response

Hi Delyth, that's fantastic to hear, and we're glad the transition from First Steps went smoothly. I've passed on your feedback about the training sessions - Marcus

Replied December 2022

Read More

HD

Hannah D.

Verified reviewer

Primary/ Secondary Education

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Has all you need plus a team that help and listen

5

The team have been overwhelmingly supportive, helpful, solutions driven. They have also asked us for our input on possible changes, and how these would be implemented. As a whole team we are really pleased with Famly. As the leader I'm delighted - it does so much that we need, and it keeps getting better.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Famly was super easy to set up, and has been easy to adapt and change as we've gone along. The onboarding team were very helpful. As we've used it the main things I really value include - the invoices being simple, accurate, and easy to do; tracking children's progress is easy and has customisations that make it work for us; and the team find it easy to use - they have a variety of skills and competences as any team do but even the most techniphobic can sign in and out.

Cons:

If I had to choose a niggle then - we run our nursery day quite differently, and I can't use the overview of bookings to see where we have spaces I can sell.

Reasons for choosing Famly

The ability to properly test Famly out, and the way the team really listened to what our pressure points were with Blossom made us feel that we were being taken seriously. It does what we want in one package.

Reasons for switching to Famly

Blossom's system and customer service were good, but their system isn't as customisable. Their invoice set up did not work for us at all and I was having to spend a long time almost manually running invoices every month.

Vendor Response

Thank you so much Hannah for the wonderful review. The team were so happy to hear what a difference Famly has made for you and your nursery :) We look forward to getting even better and providing even more value to you and your team in the future - Keri

Replied August 2022

Read More

RW

Rebecca W.

Verified reviewer

Child Day Care Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Best parent/educator communication tool.

5

Great. Really helpful staff, love the app and how we can communicate with parents. Best parent/educator tool out there!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

They help adapt to different settings and it’s personable to our smaller setting.

Cons:

The phone app sometimes isn’t as good as the web browser.

Reasons for choosing Famly

Better product overall and much better price

Vendor Response

Hi Rebecca, Thank you for such a fantastic review! We're so happy Famly is a great fit for you. It's genuinely always great to hear. In terms of the feedback given, please do feel free to get in touch, we love hearing your ideas and implementing them when possible :) All my best, Maria from Famly

Replied February 2025

Read More

MR

Michelle R.

Verified reviewer

Child Day Care Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Famly review

5

Famly is great all our staff and parents love it, I use it to communicate with staff and parents and the recording of observations is great

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I have used Famly for a while now and I really enjoy it, it is simple to use, parent friendly and any suggestions you have they will work hard to adapt this for you

Cons:

nothing at the moment, I will continue to give my feedback of anything as it arises

Vendor Response

Hi Michelle, thank you so much for your kind words! 😊 It’s fantastic to hear that you and your staff and families are enjoying Famly and finding it simple and effective. We truly appreciate your feedback, and we’re always happy to hear any suggestions you have along the way. Best, Maria from Famly

Replied March 2025

Read More

JS

Jodie S.

Verified reviewer

Child Day Care Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

We love Famly!!

5

Perfect great customer service and always available! \[sensitive content hidden\] has been a great help.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It’s amazing! We are really getting the hang of it now and love the way it’s easy to use and so organised.

Cons:

Nothing really I get stuck sometimes and I use the bot for help or call the helpline and it’s resolved their and then it’s that simple.

Vendor Response

Hi Jodie, thank you for such a fantastic review! We're so happy Famly is a great fit for you. It's genuinely always great to hear. Thank you so much, Maria from Famly

Replied March 2025

Read More

Showing 1 - 10 of 264 Reviews

[See All Reviews](https://www.softwareadvice.com/child-care/famly-profile/reviews/)

## Famly Popular Comparisons

[Procare Solutions vs Famly](https://www.softwareadvice.com/child-care/famly-profile/vs/procare/)[brightwheel vs Famly](https://www.softwareadvice.com/child-care/brightwheel-profile/vs/famly/)

[Compare All Alternatives](https://www.softwareadvice.com/child-care/famly-profile/alternatives/)

## See what companies are saying about Software Advice