--- title: "Famly Software Reviews, Demo & Pricing - 2026" description: "Review of Famly Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/child-care/famly-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Daycare Software](https://www.softwareadvice.com/child-care/) / Famly Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/child-care/famly-profile/reviews/)[Alternatives](https://www.softwareadvice.com/child-care/famly-profile/alternatives/) # Famly Review From $49/month Free version Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Famly 4.7 [(264)](https://www.softwareadvice.com/child-care/famly-profile/reviews/) FrontRunner 2026 Pricing Starting at $49.00 per month ### About Famly Running a childcare center means juggling admin, families, and children's development, often all before your first coffee. Famly is childcare management software designed to hand off the repetitive work so your team can spend more time doing what brings them joy. Parent communication is built into the core of the platform. Send daily updates and photos, and message families directly, with instant translation across more than 130 languages so every parent reads news about their child in the language they're most comfortable with. When staff are writing posts or observations, Sidekick, Famly's in-app writing assistant, catches spelling and grammar issues and adjusts tone, so messages go out polished without a slow editing process. On the finance side, Famly automates billing, payments, and payment reminders, cutting down on the manual chasing that eats into a director's week. The platform is built to handle complicated payment situations: multiple bill-payers, subsidies, sibling or multi-child discounts, or several of these stacked together. A live view of enrollment, occupancy, and revenue means owners and directors can check the health of the business without pulling numbers into... a spreadsheet. Day-to-day classroom operations move to a tap instead of a clipboard. Staff can log check-ins, name-to-face counts, and sleep checks in seconds, and capture observations, assessments, and learning journeys on the go. For centers participating in CACFP, Famly generates the meal reports needed for reimbursement claims, tracking eligibility and building the documentation sponsors and auditors ask for. Famly scales from a single center to a multi-site group without switching tools. Everything runs from one login, with role-based access so teachers, directors, and owners each see the view that's relevant to their role, whether they're managing one classroom or several locations. Support is available when you need it: a team that typically replies within about 20 minutes, free onboarding to get new centers set up quickly, and a help center with hundreds of articles for self-service answers. ## Famly User Interface ## Popular Famly Alternatives Main Product Famly 4.7 [(264)](https://www.softwareadvice.com/child-care/famly-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.44Value for money - 4.79Customer support - 4.51Functionality Pricing Starting at $49.00 per month Alternative Product [Procare Solutions](https://www.softwareadvice.com/child-care/procare-profile/) 4.6 [(2809)](https://www.softwareadvice.com/child-care/procare-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.48Value for money - 4.55Customer support - 4.38Functionality Pricing Available upon request Alternative Product [brightwheel](https://www.softwareadvice.com/child-care/brightwheel-profile/) 4.7 [(3257)](https://www.softwareadvice.com/child-care/brightwheel-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.56Customer support - 4.46Functionality Pricing Available upon request Alternative Product [ChildPilot](https://www.softwareadvice.com/child-care/childpilot-profile/) 4.6 [(77)](https://www.softwareadvice.com/child-care/childpilot-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.72Value for money - 4.78Customer support - 4.44Functionality Pricing Available upon request Alternative Product [TUIO](https://www.softwareadvice.com/online-payment/tuio-profile/) 4.6 [(200)](https://www.softwareadvice.com/online-payment/tuio-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.63Value for money - 4.79Customer support - 4.34Functionality Pricing Available upon request Alternative Product [Lillio](https://www.softwareadvice.com/child-care/himama-profile/) 4.6 [(3623)](https://www.softwareadvice.com/child-care/himama-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.61Value for money - 4.56Customer support - 4.44Functionality Pricing Available upon request ## Famly Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Starter $49.00 per month Plan includes: - Newsfeed & parent messaging - Daily activity logs - Private & team inbox messaging - Instant parent payments - Financial reporting - Child & contact database - Meal plans - Child & staff sign-in/out - Staff hours and time-off tracking - Custom staff roles & permissions Read More ## Famly Features - Popular features found in Daycare Alerts/Notifications Billing & Invoicing Daily Reports Employee Management Immunization & Allergy Tracking Meal/Nutrition Management Parent Portal Payment Processing - More features of Famly Activity Dashboard Activity Tracking API Attendance Tracking Calendar Management Check-in/Check-out Class Scheduling Communications Management Contact Database Customer Accounts Data Security Document Management Electronic Signature Enrollments/Onboarding Incident Management Lesson Planning Milestone Tracking Mobile Access Multi-Language Multi-Location Records Management Registration Management Reporting & Statistics Role-Based Permissions Student Information/Records Task Management Third-Party Integrations Wait List Management ## Famly Integrations IntelliKid Systems Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review WatchMeGrow Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review ## Famly User Reviews ## Famly customer ratings - Overall rating: 4.7/5 - Total reviews: 264 ### Rating distribution - 5 stars: 200 reviews (76%) - 4 stars: 52 reviews (20%) - 3 stars: 11 reviews (4%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.4/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- ### A window in to my child's life - Overall rating: 5/5 - Reviewer: Simon H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being a parent this is a great solution to see how your child is doing at nursery.The pros for me are the ease of communication with not only the different nursery departments but the option to send a message to a particular member of staff. #### Cons I can't really think if any cons with the software, my wife and I have been using the software over 3 years and it's been spot on all the time. --- ### Highly Recommend Famly - Overall rating: 5/5 - Reviewer: Gail C. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Love famly . Allows us to keep parents up to speed on obs meds accidents when children arrive and leave club #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The strong communication we can keep between us and our parents #### Cons Not having the tool to preset signing children in and then just tap one button at collection instead having to do at pick up which is extremely busy #### Reasons for choosing Famly More tools to use and far better for communication , reports etc #### Vendor response Hi Gail, Thanks so much for your kind words and valuable feedback! 😊 We’re thrilled to hear how Famly has strengthened communication with parents and supported your processes. We’ve noted your suggestion about preset sign-ins – that’s a great idea, and I’ll pass it on to the team for consideration in future updates. Best, Maria from Famly Replied December 2024 --- ### Very impressed - Overall rating: 5/5 - Reviewer: Billie B. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Very helpful :) Famly support over email are also very responsive and have solved many of our errors! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use - staff are all very happy with famly, much better than paper observations! Parent friendly - parents all love the system and being able to see their little ones and what they are up to. #### Cons Being able to edit one child in a group ob would be helpful. #### Reasons for choosing Famly Liked the look of the layout, seemed very easy to use. Also could note own all aspects of the day (nappy changes, sleeps etc) which parents really like. --- ### Exceeds Expectations! - Overall rating: 5/5 - Reviewer: Samantha U. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered We’ve been using Famly for about two months now anytime I’ve had an issue it’s been corrected quickly. Most of the issues I have had have been errors on my part which just not fully understanding yet. I like that when I have a question I can just pop it in the chat and someone’s gonna get back to me super quickly. Overall, it’s been a seamless transition from our old childcare management system to Famly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love the Famly! Famly is very user friendly and makes imputing information easy! I like that parents can message me directly. All of the teachers Really enjoyed the newsfeed feature because they’re able to see when parents see something. So they know that what they’re doing is actually being seen. #### Cons The only thing that is kind of frustrating about the app is that within the app itself, I cannot preview invoices. And there’s also no option for me to select all staff or select all children when sending out an email. These are just little things that would make it easier, but are not taking away from the actual experience of the product. #### Reasons for switching to Famly Smartcare constantly had Issues. Anytime there was an error and I needed to talk to someone. It was a lengthy telephone process. Smartcares new feed option was not easy for teachers to access or post it. #### Vendor response Thank you for such a fantastic review, Samantha! We're so happy Famly is a great fit for you. It's genuinely always great to hear. In terms of the feedback given, please do feel free to submit it to our public roadmap - https://roadmap.famly.co/tabs/1-gathering-insights/submit-idea -, we love hearing your ideas and implementing them when possible :) Replied October 2024 --- ### Expensive but does so much more than other apps it makes it worth it! - Overall rating: 5/5 - Reviewer: Eva P. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, we are happy and feel that despite the few things that could be improved it still feels more user friendly than some of the other choices on the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use Communication with families Invoicing and everything all in one app! #### Cons Some of the formats and limitations on sections of the app are annoying. Accident forms are lost if the screen times out- there will be no draft. When downloading the accidents the format of CSV confuses the information and it is not clear. A PDF or word doc format would also be brilliant. Staffing attendance and child attendance would be better if managers could adjust the times more easily. The sign in and out page, could be improved by being able to sign more than one in at once and not have to add a leave time. If the interaction with Xero was faster, i.e like banks electronically update Xero with the balances- it would be good if Famly interacted in the same way. Waiting list for sessions, for existing children already enrolled would also be so much better. #### Reasons for choosing Famly There were several other options not listed on your choices above. We liked the free trial's and customer support plus the ever evolving development to keep the service current and user friendly. It was a more expensive choice, but I like the flexibility to alter packages for our needs and financial status at the time. #### Vendor response Hi Eva, Thank you for your fantastic review of Famly! We're thrilled to hear that you love using our platform. Your positive feedback regarding the ease of use, the ability to communicate easily with families, and invoicing is greatly appreciated. Thank you so much for all your feedback points. I've taken note and passed on all your thoughts to the team. Your support means the world to us, and we will continue to work hard to deliver an exceptional experience for all our users. All the best, Maria from Famly Replied July 2024 --- ### User friendly screens, easy on the eye. - Overall rating: 5/5 - Reviewer: Michaela J. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Everything is easy to use and once we got our heads around how the system worked, by trial and error we really do enjoy using the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Everything is on one site. Everything is very easy to understand and use. I like the overview page where I can see everything and I don't have to keep logging into seperate children, so I can get all of the information I need in one easy way. We have 11 rooms to monitor at our Nursery, so to get the information in one screen is perfect for us. We find sending messages to parents and staff very easy now, it is like a facebook page, but just for our parents and staff. #### Cons We would like to not send out all accident forms and meals straight away, we would like to only publish later on in the day, this is because parents disturb your busy day by ringing, everytime they get a message if they are a concerned parent. We would have preferred a trainer to help set us up, rather than the face to face online training we got. #### Reasons for choosing Famly User friendly screens and everything on one system. #### Reasons for switching to Famly After 4 years of use, it started to go wrong, we lost information that we had stored and updates kept making everything go wrong, or at least change. #### Vendor response Thank you so much for your lovely feedback! It's great to hear how easy it now is to monitor all 11 rooms, and that our communication tools are helping you strengthen bonds with parents and staff. Thank you for your feedback too - please do feel free to reach out with specific feature queries or suggestions to our customer team at support@famly.co. Your thoughts and questions are always welcome! And thanks for being part of the Famly community :) Warm regards, Bronagh from Famly Replied December 2023 --- ### Definitely would recommend - Overall rating: 5/5 - Reviewer: Delyth E. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brilliant! Transferring over from our previous software to Famly was initially nerve racking as we didn't want to lose any data, unsure if the new software would suit our needs and the biggest hurdle, we would all have to learn a new system all over again! But the training given was brilliant, clear and effective. Famly staff were always on hand to answer any questions and guide us when needed. Our staff are now confident and use the software daily with no problems at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Training sessions available to cover all aspects. Famly staff are really friendly, very polite, approachable and always on the other side of the phone, e mail or help desk if needed. The software is easy to use, there are great features that our previous software didn't have. #### Cons Training sessions only lasted max 30min, would have been great to have a longer time slot. #### Reasons for choosing Famly We were not given any other offer by First Steps - Famly was taking them and their customers over as part of their deal. #### Reasons for switching to Famly First Steps were retiring so we were automatically transferred to Famly #### Vendor response Hi Delyth, that's fantastic to hear, and we're glad the transition from First Steps went smoothly. I've passed on your feedback about the training sessions - Marcus Replied December 2022 --- ### Has all you need plus a team that help and listen - Overall rating: 5/5 - Reviewer: Hannah D. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The team have been overwhelmingly supportive, helpful, solutions driven. They have also asked us for our input on possible changes, and how these would be implemented. As a whole team we are really pleased with Famly. As the leader I'm delighted - it does so much that we need, and it keeps getting better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Famly was super easy to set up, and has been easy to adapt and change as we've gone along. The onboarding team were very helpful. As we've used it the main things I really value include - the invoices being simple, accurate, and easy to do; tracking children's progress is easy and has customisations that make it work for us; and the team find it easy to use - they have a variety of skills and competences as any team do but even the most techniphobic can sign in and out. #### Cons If I had to choose a niggle then - we run our nursery day quite differently, and I can't use the overview of bookings to see where we have spaces I can sell. #### Reasons for choosing Famly The ability to properly test Famly out, and the way the team really listened to what our pressure points were with Blossom made us feel that we were being taken seriously. It does what we want in one package. #### Reasons for switching to Famly Blossom's system and customer service were good, but their system isn't as customisable. Their invoice set up did not work for us at all and I was having to spend a long time almost manually running invoices every month. #### Vendor response Thank you so much Hannah for the wonderful review. The team were so happy to hear what a difference Famly has made for you and your nursery :) We look forward to getting even better and providing even more value to you and your team in the future - Keri Replied August 2022 --- ### Good, but could be better - Overall rating: 4/5 - Reviewer: Gary A. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered So far the experience has been mainly positive from both staff and parents using the app. Could be a few more features and informative data streams that would make the app even better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Invoicing and communications on the app are great, so messing around with the booking plans to suit our setting, which i'm sure could be added as a feature.Fast communication with parents, and very informative to provide information in real time. #### Cons Could be a few additional features for parents to get notifications when a temperature is registered as high, and a medication form is put on their account.Some features missing like staff rotas and attendance percentages that could be included in the price and help others understand more important information, and the assessments and observations could be shown better on the smaller tablet so staff can access all of the eyfs data on the screen. #### Reasons for choosing Famly Famly offers slightly more features to use over the other systems #### Vendor response Hi Gary, thanks for leaving your review! We're pleased to hear that overall your experience with Famly has been positive. We're always open to feedback and it's good that you have a few suggestions for improvements, please feel free to add these to our roadmap here: roadmap.famly.co - Marcus Replied January 2023 --- ### Really pleased we chose Famly - Overall rating: 5/5 - Reviewer: Kirsty B. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Very positive, they are quick to get in contact when requested, constantly receiving updates about new features and improvements and it has really streamlined our service, keeping everything we need in one place. Still don't think we have used it to its full potential as there is so much it can do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to implement Famly into our business, allows quick and easy communication and information sharing for service users and staff. #### Cons Nothing really, they have a function where you can suggest new features that would be beneficial to your setting and see what is currently being developed which is great. Already we have had two suggestions developed and now in place within the system. #### Reasons for choosing Famly More features and had started trial so felt it was a good option to go with #### Reasons for switching to Famly They didn't accommodate for Scottish curriculum and this was only used for learning journal entries not overall nursery management system. #### Vendor response We're thrilled to hear how pleased you are with choosing Famly! It's fantastic that the implementation has been smooth and that our communication tools are making a positive impact. We're glad you find our feature suggestion system helpful, we pride ourselves on making it easy for our customers to add their input and see their ideas implemented. If you ever need assistance in exploring even more of Famly's potential, we're here to help. Thanks for being a part of our community. Best, Pernille from Famly Replied August 2023 --- Showing 1 - 10 of 264 Reviews [See All Reviews](https://www.softwareadvice.com/child-care/famly-profile/reviews/) ## Famly Popular Comparisons [Procare Solutions vs Famly](https://www.softwareadvice.com/child-care/famly-profile/vs/procare/)[brightwheel vs Famly](https://www.softwareadvice.com/child-care/brightwheel-profile/vs/famly/) [Compare All Alternatives](https://www.softwareadvice.com/child-care/famly-profile/alternatives/) ## See what companies are saying about Software Advice