About Illumine

Illumine is a comprehensive childcare management software packed with all the functionalities of daycare & preschool owners. Directors and teachers can manage administrative reporting, program planning, manage billings, interactions with parents and more with the childcare app. With features like parent communication, billing and payments, lesson planning, digital attendance, virtual classrooms, and child assessments, Illumine is a one-stop shop for all your childcare management needs. Recognized as #1 by daycare software by Software Advice, Capterra, and GetApp, Illumine offers you a user-friendly method for meeting your everyday administrative responsibilities. The platform brings monitoring your day-to-day activities to your fingertips. By giving you the freedom t...
Illumine School Dashboard
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Illumine Reviews

Overall Rating

4.38

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 102 reviews

User Profile

Juhi

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

March 2020

A good software for childcares

A lot of paper is saved. Also a lot of followups on emails, SMS are saved by using this product. The experience has been great and their support team at times has gone out of their way to help. Overall the experience has been great.

Pros

I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app.

Cons

There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite.

Response from Illumine Labs

Thank you for your review. We got your review today and coincidentally we released the favorite feature too!! Once you receive the update you will be able to use this feature

Replied March 2020

Bharath

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

October 2020

Need improvement in the UI navigation

It was a pleasant experience

Pros

The facility to upload pictures and videos

Cons

When I want to see a particular day's dairy, all the dairy details will come up.

Roopa

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

4

March 2020

Using for KinderGarden

Its a good experience can be little more improved ,Good job team :)

Pros

Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements. Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent

Cons

Till creche has to get implement or use of many features like fee payments,live streaming and so on . This will add a wonderful experience hassle free tasks

Response from Illumine Labs

Thank you for taking your time out and reviewing us ma'am. We support payments, live streaming and bus tracking, etc. But your school hasn't enabled these features on our app. We will reach out to your school to share this feedback and also request you to do the same :)

Replied March 2020

Naga Ravi Prasad

Company size: 10,000+ employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

March 2020

Illumine is overall good product but it needs some improvements

Overall, with the age of app, it is performing good. But still needs some improvements.

Pros

1. We can closely watch kids activities on timely basis. 2. We can watch photos of events and activities in school 3. We can update our photos at home and download school photos 4. Communicate with teachers and care takers about his deeds and chores

Cons

1. It is not possible to download all the photos at once 2. We need live monitoring feature by linking webcams with illumine app 3. Customer care needs to be very prompt in answering queries

Falak

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

4

March 2021

A teacher's guide

Good

Pros

The best feature is that it allows to choose different options while posting pictures for kids. Easy to check updates and backdated information.

Cons

No option of selecting multiple parents to message. Have to individually select which is time consuming.

Reasons for switching to Illumine

User friendly and more options.

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