About Illumine

Illumine App is a daycare and preschool management app. Illumine helps early education institutes to simplify their administration, manage fee payment and billing. It caters to the needs of Administrators, Teachers, and Parents. More than 2000 parents of preschoolers are loving Illumine for their parent communication and parent engagement features.

It is for Daycare, Preschool, Afterschool, Childcare, Montessori. Teachers can upload daily activities. Parents can track child's learning journey. Parents can download photos and videos uploaded by daycare/preschools. Admin can manage invoicing, accounting and payment gateway.


Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of Illumine

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(8)

8

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

March 2020

Ishita from Sophos Technologies

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

I virtually see my son learn and grow

After whatsapp if there is any other app I use daily, its Illumine. Its like a necessity for me as a parent of a 3 year old.

Pros

It has everything I could ask for. I am a working mom and I always felt anxious and guilty for not being there for my boy or not be involved or informed enough. Its like Illumine has crept into a parents mind and collected all the needs and built this app. I can see what activities my toddler son is doing, i get the notifications, I know when he ate, what he ate, when he slept at all times. I immediately get to know if he got hurt or had a quarrel. The UI is pretty good (Sorry for the PM in me speaking). I can drop notes to the teacher. I can very well communicate with the school admin and have all record of conversations. I see the reminders at all times. I see the lovely pictures of my boy with all his friends and it fills my heart with joy.

Cons

One tiny thing could be that if a school does not use a specific feature, may be that can be hidden so the parents don't see it. Although my son's school uses almost all features, they don't have the live streaming thing. So may be if that feature can be completely hidden.

August 2020

Selina from Agata Montessori

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Using Illumine in pre-school on a daily basis

Other than upgrading our kindergarten's standards by embracing technology and going paperless, Illumine has effectively smoothed our internal management as well as improved our organisation's system. Parents are also satisfied, if not impressed with the app and how we make use of it. This app will definitely be a bonus and an additional reason for parents to send their kids to our pre-school and child care.

Pros

The features available are perfectly catered for the needs of pre-schools as well as parents. It is really user-friendly, be it for the admins, teachers or parents. Even the more elderly teachers that are not familiar with the latest technology can use the application with ease!

Cons

There were some minor glitches or crashes in the app, but after notifying the support team, the problems were solved promptly!

Reasons for Choosing Illumine

Initially we were just looking for a platform to conduct online learning during the covid-19 outbreak, and we stumbled upon Illumine and the platforms mentioned above. I was impressed with the excellent customer service that I received, hence I decided to start the trial. We explored the other features offered in the app and thought it would be nice to take this opportunity and stand out from the other pre-schools in my country.

March 2020

Sujit from Retail

Company Size: 5,001-10,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

3.0

March 2020

Promising, but needs development

Pros

Notifications, feature set, interface, ease of use

Cons

A lot of bugs. Clicking on a notification does not take you the relevant item. Keeps on crashing. Media is not visible easily.

Response from Illumine Labs

Replied April 2020

Uh oh. We are sorry to see that your experience was not so great with us. Your school had signed up for our pilot testing program. Generally, pilot testing involves bugs that get rectified before product goes live. You may download the app and I assure you that everything works like a charm now. Thank you

July 2020

Poonam from Edvance Preschools Pvt Ltd

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Complete solution for Preschool & Childcare management, highly recommended!

Gives you all the features in one package, easy to deploy, 100% support at any given time, open to suggestions and incorporating them

Pros

User friendly, clean and attractive interface, awesome features

Cons

I cannot think of anything. The product suits our requirements perfectly

March 2020

Juhi from Harness

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2020

A good software for childcares

A lot of paper is saved. Also a lot of followups on emails, SMS are saved by using this product. The experience has been great and their support team at times has gone out of their way to help. Overall the experience has been great.

Pros

I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app.

Cons

There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite.

Response from Illumine Labs

Replied March 2020

Thank you for your review. We got your review today and coincidentally we released the favorite feature too!! Once you receive the update you will be able to use this feature