Jackrabbit Care

RATING:

4.4

(49)

About Jackrabbit Care

Jackrabbit Care is a cloud-based child care management solution for child care centers, after-school programs and preschool programs. This solution helps users manage enrollment, attendance, scheduling, billing and communications. Teachers can remotely check student activities and class schedules. Jackrabbit Care allows teachers, students and parents to see classes on a virtual calendar. Users can add special events and activities to this shared calendar. Parents can create portals, update information, view statements and make payments. The system also includes modules for immunization management and special health care requirements.Jackrabbit Care also helps child care centers manage their after-school programs. Users can track parent information, create bus ...

Jackrabbit Care Pricing

$69 per month - 0-49 Students $109 per month - 50-99 Students $169 per month - 100-199 Students $229 per month - 200+ Students

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

Cut out manual processes with online registration, check-in/out kiosks, automated tuitioin & billing & more!
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Jackrabbit Care Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Jackrabbit Care

1 - 5 of 49 Reviews

Roland

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Music School Management Software

PROS

We've been using JackRabbit to manage our music school classes and student payments for almost 10 years. It's easy to use, has capabilities to process monthly tuition payments via credit card or bank account. One of the best features is the ability to do online registration. This was a game changer for us and has contributed to more registrations as people can register at any time, for example if they happen to make the decision to enroll in the middle of the night.

CONS

I'm not sure what their uptime is, but maybe once or twice a year, there will be a server outage. This can be inconvenient as we use the software to run the entire music school.

Kristeena

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Great Product

Overall, Jackrabbit Care is excellent and we would highly recommend it!

PROS

We have used this product for many years and love it—specifically the user-friendly dashboard.

CONS

We wish there were reoccurring invoicing and daily reports for children. We have to use three products as a result.

Reason for choosing Jackrabbit Care

We didn't prefer the messaging option on Brightwheel.

Cheryl

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2020

Unprofessional

Due to another business associate claiming 50% ownership, I sent my LLC, EIN, Operating Agreement, etc. to prove that my name alone was on the business. The business associate in question was the former bookkeeper who mismanaged funds. In an attempt to move forward with my business, my lawyer said that it was not an option to have this person (or her husband's) name associated with Bright Futures at all, since we would soon be bankrupt (in my name). I expressed this to Jack Rabbit and was assured several times that all was in order. However, once this former bookkeeper threatened Jack Rabbit with legal action, my account was closed in the middle of me billing. The bookkeeper and his wife had no legal right to doing this, but were simply being vindictive. Not only did this make my life very difficult, especially given the fact that I had just reopened after Covid, but it made it very difficult for my families who utilized flex spending, child care reimbursement, etc. I was not given any time at all to export information to a new software program. With this being said, the silver lining is that I switched to ProCare and they have been extremely helpful in assisting me with starting over from scratch. Going forward, if my parents require any information in the future (i.e. for tax purposes), I will give them Jack Rabbit's contact information. I believe JR acted blatantly unprofessional.

PROS

The billing component. It assisted me with accuracy and the parents were very satisfied with the process.

CONS

No loyalty/professionalism. All of the companies that I dealt with utilized the legal documents in order to exclude the former bookkeeper from my accounts, except for Jack Rabbit.

Perry

Music, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

I love it!

PROS

Most everything I need in one program. We have great support as well.

CONS

A little hard to learn and utilize all the features but an amazing system

Reasons for switching to Jackrabbit Care

Needed a more accurate picture of our students and classes

Lynne

Primary/Secondary Education, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

My Go To Site!

PROS

Jackrabbit Care is the place that I go to several times a day for many reasons. Our state requires all paperwork to be in a file folder in a file cabinet. Jackrabbit allows me instant access to everything. If I need a birthday, it is there. If I need to check a payment for a parent , I go to transactions. If I need a phone number, I don't have to go to the file drawer, it is at my right arm.Tax time is a breeze as I can get a statement for a parent while I chat with them. I love to see if I can top my income from the year before on the dashboard graph.It takes awhile to input all the info I need but once it is there, it takes only a moment when a child brings in their physical and I have to just add the shots they got that day. My state immunization survey used to take me hours and now takes minutes.

CONS

If I need to change a payment or payment error, it takes too many steps. I have to unlink payments for each line on the transaction page rather than being able to unlink the whole page.I don't like when I register a child and after I am done and put them in a class, I have to go back and make class changes and start all over.