Jackrabbit Care vs Smartcare

RATING:

4.4

(49)

Jackrabbit Care has 49 reviews and a rating of 4.37 / 5 stars vs Smartcare which has 276 reviews and a rating of 3.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (49)
3.8 (276)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
March 26, 2024
May 12, 2023
Pros/Cons
  • Pros

  • It is very comprehensive with lots of options for customization. It is easy to get up and running with some features, and then add in more as you go.
  • Online integration, customer account access, customer tracking and billing. It's nice to have things automated so I can perform batch operations quickly and easily.
  • Cons

  • Use of the calendar and displaying staff schedules etc. not functional at all for us due to the rigidity of the format.
  • If I need to change a payment or payment error, it takes too many steps.
Read all user reviews
  • Pros

  • Accessibility and ease are great. Works great for time keeping, employee records, student records and other things that are required.
  • I love being able to sign my children in and out using this app. I also love receiving notes/messages about my kids during the day.
  • Cons

  • Every day I hear about how my teachers have a hard time with the web based site.
  • It is now hard to pass on those costs to parents because we don't use it for billing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos