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Kaymbu vs Procare Solutions

Kaymbu vs Procare Solutions

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Overall Rating
4.6 (142)
4.6 (2354)
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.4 / 5
4.5 / 5
Customer Support
4.7 / 5
4.6 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
October 16, 2023
October 1, 2024
Pros/Cons
  • Pros

  • We use storyboard for our portfolios and I love the ability to customize the look of each one, I would love a way to separate them easily into folders, not just with tags.
  • I love that they are constantly asking for feedback, and incorporating what their customers need. We have been more than pleased with the technology, and all of the new additions.
  • Very user friendly for people like me because initially I was very apprehensive. Now love sending information to parents on a daily basis and got great feedback from parents.
  • Cons

  • M unable to load photos from my computer. This has been an ongoing problem for months.
  • I am the preschool office administrator and am often in a Storyboard at the same as a the director or a teacher. It is annoying that we can not collaborate on the Storyboard.
  • Namely the issues we have is that the newsletter does not translate to print well which doesn't really work for some of our families, and some families aren't seeing them which is a real shame.
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  • Pros

  • The support team is wonderful. Very helpful when I call with questions or need help navigating the program.
  • Overall we are thrilled and the more we learn about what Procare can do, the happier we are with it.
  • I love the robust capabilities of ProCare & I REALLY like the automated billing as I used to do this functionality manually.
  • Cons

  • They seem to have server problems all the time. They blame firewalls when we know it is not.
  • Sometimes we have troubles after software updates and that causes some inconvenience.
  • I am so disappointed (and on the hook with closed modules, they somehow cannot open) that I am considering making 'PROCARE STINKS" t-shirts for national & state conferences.
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Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos