Procare Online vs Procare Desktop

Procare Online has 165 reviews and a rating of 4.61 / 5 vs Procare Desktop which has 1223 reviews and a rating of 4.63 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.61 / 5 (165)

4.63 / 5 (1,223)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 8, 2020

March 24, 2021

Pros/Cons

  • Pros

  • The app is easy to use and features are constantly being improved. Love the ease of the daily sheets and communications with parents with the sign in/out messages

  • My staff and I love the fact the it is user friendly. My parents love the ease of the app for payments and child tracking.

  • Cons

  • Although the Kinderlime team is excellent about meeting the customers needs when things are brought to their attention, I do think more thought and research could have been done prior to its launch.

  • We wish that the main dashboard in the CMS had a little better layout for overall details in classrooms and things, but the software is great and does what it's supposed to.

  • Pros

  • I have enjoyed using this system. It is easy to learn and the support system is awesome.

  • Great value! The best customer service. Easy to navigate.

  • Cons

  • Sometimes Procare has issues with connectivity. They are usually resolved very quickly though. Their IT departments are great.

  • Although there is a report for almost everything, some times it may be difficult to sort out what you really need. Some times, there can almost be TOO many filters and features.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos