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Moment vs Regpack

Moment vs Regpack

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Overall Rating
4.8 (23)
4.4 (364)
Ease-of-Use
4.9 / 5
4 / 5
Value for Money
4.9 / 5
4.4 / 5
Customer Support
5 / 5
4.3 / 5
Functionality
4.7 / 5
4.2 / 5
Last Review Written
July 13, 2021
June 8, 2024
Pros/Cons
  • Pros

  • As such, I reached out to RegPacks for some training and guidance and they have been extremely responsive and helpful in bringing me up to speed.
  • The ability to embed in our website, which is nice and seamless for parents. Automated emails are great, especially with the token insertions.
  • We are a new client, and I'm not super technology proficient but the RegPack system is user friendly and once you understand the ins and outs it is super easy to use.
  • Cons

  • Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error.
  • Getting a trigger to fire without having to save the page multiple times is a challenge. Users keep getting error messages about refreshing the page, which they do to no avail.
  • Extremely disappointed by features, buggy UI, poor support.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos