Exceptional

OWNA offers a perfect product! The app and admin portal combine for ease of use for management, staff and families. Developers are continuously adding benefits and value and respond immediately to ideas and requests.

Can’t fault this product. Streamlined all our day to day requirements and activities.

We are quite happy with the OWNA product and the support team. We have not moved to the CCS feature because of concern with glitches. We plan to move in the future when the system is stable.

Parents have access to real time information (daily menu, curriculum, meal consumption, sleep times). The OWNA platform reduces the need for paper-based records and the educators have access to record information online (incident reports, checklists, medication records, hazard reports, evacuation drills, etc). Responsive support team.

Rostering feature is not flexible so we do not utilise. The QIP feature is not well developed for our usage. Occasional glitches.

- i think when we first began with OWNA the app/portal was more stable, we now constantly have issues with the app/portal and girls losing written work. -

- it allows our centre to be paperless - app is easy to use - families are able to view their child's day easily - communication via families/educators and educators/educators is simple and effective

- feel like i have suggested several ways that the app can be improved but its always placed on a waiting list such as making the linking of goals to posts via the app - we have several issues with girls losing their work via the app and portal - that only 20 photos can be uploaded at any one time

Overall, I will still happy with OWNA. Though we are still learning how to utilise the app, we are now bit organise compare before. It provides us a system in our organisation

I like that it is a software where the admin and educators can use together. Also, I love that they are actively developing it to cater the current changes of the childcare industry. I can see their passion to the childcare industry and I love that they have weekly training.

Their immunisation record does not cover the additional vaccine required for the Aboriginal and Torres Strait children. Since it is a national legal requirement, I suggested to them to add it. But their response was that at this stage they could not do that. I just hope that they will align things in their software to the national legal requirement.

We have used other child care specific software in the past and OWNA is much easier to use. It provides all of the information and data collection we require in a logical and easy to use manner.

We use this software for our Long Day Care Centre. OWNA is easy to use, navigate and explain to others. It is quick to navigate between screens and the processes are logical. My daily tasks are easier and more streamlined thanks to this software.

Reporting is completed by transferring data to Excel. Would be nice to just be able to print a formatted report in PDF from the software (eg: end of month figures for our accountant, Bond summary) Half days and absences do not show in daily number overview. Many families find invoicing confusing, however this is on par with other software we have tried.