Procare Software

Pretty positive for the most part.

Pros

Easy application to use for the most part. User friendly but can be confusing has a lot of features to it.

Cons

the updates and how it can slow everything down. small issues that the procare system has had over time.

Pros

My kid's school uses this software and it seems helpful. They got everything under one roof.

Cons

Just started using it so not sure as yet.

Pros

This software is very extensive and offers lots of options for standardized and customizable reports for data management at our school.

Cons

Though customizable to a point, some of the reports that we are able to run do not include specific information that we would like to include.

Pros

I love that it is easy to use and stores information on children/families and staff.

Cons

There are outages occasionally, but not too often.

I am a project manager in the technology department of a major state university. My primary function is to help our departments purchase software they need to conduct their business while maintaining the integrity of the university's systems. Procare was contacted by one of our departments, at the same time I was attempting to contact them for another department to initiate a demo. The first department had already had a demo and was ready to purchase, but needed to run their request by IT Security for approval. I called the sales rep, 3 times and left 3 messages. I emailed her with a request for them to complete a Higher Education Cloud Vendor Assessment form. This is a security questionnaire mandated for all higher education facilities looking for Cloud solutions. 2 1/2 weeks later, I finally get an email from the sales rep saying that they decline to answer the security questions based on a lack of resources. So, I called the support manager to see if I could arrange a conversation between him and one of our security guys. He asked for a summary of the questions ahead of time, I supplied him with the general topics of the conversation, and he emailed with yet another, poorly defined written document (that we had already read and which did not adequately address our security concerns). So, they're the leader in this space, they obviously don't need our business, and their complete lack of response has me wondering what their customer support is like.

Pros

Its features. Its one of the very, very few out there that offers advanced accounting/budgeting capabilities

Cons

Security....this software isn't secure. Or if it is, its poorly written documentation does not adequately describe its level of security so that could possibly be assessed.

Pros

Great product easy to use and integration is key

Cons

Can be an adjustment process getting use to the product.

Pros

ProCare is fairly easy to use. I did not receive any formal training on how to use the program, but I was able to teach myself how to use most functions fairly quickly.

Cons

This is not a deal breaker, but I would have liked to have seen more options for backgrounds on the program, since I like to decorate my desk and classroom according to the seasons.

I've really just gotten started figuring out this program to decide we want to stick with it. So far so goos.

Pros

The options available can be catered to your business needs. I like that you can use specific modules rather than needing to recreate the wheel.

Cons

A bit pricey but you get what you pay for I guess

We have had a wonderful experience so far!!!

Pros

I love the ease of use and the all inclusive abilities! They really know what child care leaders need.

Cons

Entering all of the data can be a bit confusing, but once it is completed....it is worth it!

great!!

Pros

its very convenient and easy it is to use

Cons

the waiting time for customer service is long

Love it and will use it everyday in our school.

Pros

Easy to use once you learn it and it has wonderful customer service.

Cons

the software can be complicated sometimes. However, the customer service is very helpful.

Pros

Its amazing how simple it is for me to see future events at school and pay for tuition with the click of a button.

Cons

Nothing software related. The school we use doesn't take full advantage of the capabilities.

He was very helpfu, He answer question i had tried to have answered before.

Pros

I was able to have my question answered

Cons

I find it hard to fallow the the different steps to get to the Registration.

Pros

We started using Procare when we opened up a Children's Learning Center at our church about a year ago. Granted we have since ceased operations in this field, but during that year Procare made our Director's life a breeze. So many features, easy to use. The monthly fee is well worth the hassle that it will save you in the long run without using it.

Cons

None. Monthly fee, but that is to be expected with any childcare management software suite.

My overall experience with Procare Child Care Management has been phenomenal. The support staff is always so helpful and polite. It has really been a fantastic investment for our program and continues to make our efforts easier and more efficient.

Pros

I love that it is easy and efficient to use and encompasses the needs of our program as a whole. We are able to bill, autopay, schedule for full capacity enrollment, merge waitlist to accounts, and much more!

Cons

There isn't anything I would change about the software.

Our business uses procare for EVERYTHING. This is how we collect our tuition-run tuition-keep track of who paid what when. Sign in and out sheets for the children. Where we keep all children info for contacting parents/allergies/age. I use procare to copy all emails for the families I need to mass email. I can text parents from procare. I use procare daily!

Pros

The program is consistent if you understand how to use it. Can do so many things I have yet to learn all of it yet. Although the program is complicated--the procare support is usually very fast and always friendly. They are great about helping me with any questions I have.

Cons

The software is pretty complicated for me (I'm not computer wiz). Some things seem repetitive and it's hard to tell why you are doing the things you have to do to get the outcome you want. i.e. inputting the schedules directly correlates with the sign in/out sheets but the primary classroom DOES NOT these things are simply once you see the correlations-but was very difficult at first to understand.

Pros

Managing childcare files in a protected, organized way is what I like best.

Cons

I like the software. There is nothing I would change.

Pros

The software is user friendly and has a webinar for EVERY step.

Cons

So far I have liked all asoects of the software. I would like to be able to export data to another program.

Pros

Everything you need to run a business (e.g families, employees, sign in, tuition etc...) you can do it from anywhere, so you are always up to date. Don't need to be in the office to follow what's going on.

Cons

First, it seems a little bit difficult to understand and use Procare, since it has so many options,but once you are familiar with it it's really worth to have it.
It takes awhile to take advantage of everything it has to offer, but every day you learn something that is useful for the center.

I’ve been using Procare for 2.5 years. Everytime I ran into a small problem they’ve taken care of it immediately for me.

Pros

Procare software management has made running my childcare business smoother and easier. They have everything you need to run your childcare business. Customer support is always very knowledgeable and timely.

Cons

The least thing I like about this software is it not being compatible on Mac. You can use it on Mac but there isn’t a version made specifically for Mac.