Procare Solutions

RATING:

4.6

(2098)

About Procare Solutions

Procare Solutions is the #1 child care management software – modern, best supported, feature-rich solution for child care centers. For over 30 years, Procare has been the most trusted name in child care business management software. Over 35,000 child care professionals look to Procare to manage every part of their daycare, enrich child and parent interactions, and automate the payment process. Child Care Business Management - Our daycare app provides comprehensive solutions that save you time and money by streamlining your administrative tasks so you can focus more on the growth and development of the children you serve. Parent Engagement - With Procare Parent Engagement, you’re able to stay connected with the parents and families you serve. Our parent communication ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Procare Solutions Pricing

Priced and sized right, Procare meets all your single center needs at an affordable price. We handle the business administration so you can focus on what matters most – better outcomes for the children in your care.  No contracts, no set-up fees, no per-child charges – just one price for all the capabilities you need to run your center or school.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Procare Solutions - Student Profile
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Procare Solutions Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Procare Solutions

1 - 5 of 2,099 Reviews

Bailey

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2022

Procare in a nutshell

User Profile

Marlene

Verified reviewer

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great Software for Child Care Centers

We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

PROS

Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

CONS

W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

Reason for choosing Procare Solutions

This product best met our needs, allowed us to personalize it, was not as costly, (didn't have a monthly fee, and was not limited to the number of clients or users. We tried a few others but this was our favorite overall.

Erika

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

We love Procare!

Procare has changed how we bill for childcare. I can access the child's attendance, billing/payments, and communicate with parents in real-time. It has changed the game!

PROS

I love that Procare Support is there to help promptly whenever an issue arises. Procare has simplified billing for over 500 students!

CONS

We sometimes have issues with system processing.

Reason for choosing Procare Solutions

Procare made it easy to access reports, the parents, and to be able to change billing in moment's notice.

Reasons for switching to Procare Solutions

It was an undesirable program that didn't fit the needs of the company or the parents.

Kevin

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Procare, the one stop software

We love Procare and would recommend it to all daycare and school's contemplating switching to it.

PROS

We love the simplicity of the application, the reporting and how simple and easy payment processing is with Procare.

CONS

Every now and then Procare doesn't work for our parent users and in the instances getting support was an issue.

Jessica

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

For any kind of usefulness, ensure you set up all features for your users

Not fantastic, but it's what the center uses. I liked a previous software used by a different daycare, but the current daycare is a better one. Just wish I could switch their apps.

PROS

The only things this let me do, as a parent, are send messages to the daycare and pay my bill.

CONS

I can't access billing (when it's due, how much I owe) only if I pay and it doesn't even tell me how much the fee is, I have to remember it and enter it on the payment screen. I don't have access to the same features (messaging) on the desktop version as I do on the mobile one. There is no helpful info for tax purposes included, I can't print a receipt for my dependent care FSA reimbursement, either.

Vendor Response

Ty for taking the time to share some of the concerns you've had using Procare. Your posted balance will display for you in the child care mobile app before you pay so you can see exactly how much it is and it will verify before you submit your payment. If you are unable to see these things, please reach out to our Procare support team to help troubleshoot why that might be the case. Tax statements include a summary of charges and payments for the calendar year; if it is not meeting the requirements for your FSA, we'd love to learn more & understand how we can improve this. Other functionality such as your child's daily activity feed, meal plan & lesson plan sharing & other items will depend on your child care provider's utilization of all the Procare features. I recommended to let your provider know more about how you'd like to see Procare used so they can decide to implement more capabilities for parents to see more of their child's day. Ty again & please reach out to our support team

Replied March 2024