--- title: "Procare Solutions Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Procare Solutions. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Procare Solutions is a good fit for you!" source_url: "https://www.softwareadvice.com/child-care/procare-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Daycare Software](https://www.softwareadvice.com/child-care/) / [Procare Solutions](https://www.softwareadvice.com/child-care/procare-profile/) / Procare Solutions Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/child-care/procare-profile/) Reviews [Alternatives](https://www.softwareadvice.com/child-care/procare-profile/alternatives/) # Procare Solutions User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 2,808 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 1,891 reviews (67%) - 4 stars: 733 reviews (26%) - 3 stars: 153 reviews (5%) - 2 stars: 19 reviews (1%) - 1 star: 12 reviews (0%) ### Most mentioned pros - One enhancement I would love to see is the ability to view projected income and child assignments for the next three months directly within the" Outgoing and Incoming tab". - I also like that we can make incident reports where we were writing them out by hand and making copies. - It saves time with automated billing, attendance, payroll, and meal counts while also offering customizable reports for licensing and compliance. ### Most mentioned cons - Takes time to sync to the app, credit card fees are taken from all card transactions, changing a lot with tuition express, so many options and hard to remember how to do everything- need a comprehensive training on all features - This caused confusion for both our staff and families, requiring extra time to track down receipts, verify transactions, and manually adjust balances. Although customer support has been helpful, the issue has occurred multiple times, which can be frustrating for parents who believe they’ve paid on time. - Other than that, our only downfall is that if wifi goes down, we lose some capabilities as cell service is not great in our building and many parents rely on a tablet kiosk for signing children in and out. ## Procare Solutions customer reviews Showing reviews 1-25 of 2,808 (page 1). ### Procare makes teachers lives easier - Overall rating: 4/5 - Reviewer: Darcel D. - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I think it’s a good app. Easy to use. Has a lot of great features. Makes my life easier as a teacher. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the communication with student families makes it easy. I also like that we can make incident reports where we were writing them out by hand and making copies. I like that we can contact all the teachers at once or one at a time. I also like that all of our students and their information is in one spot. I could look up birthdates or emails. It is very convenient. #### Cons The main thing that I dislike is that I get a a dot that shows that I have a message when I don’t. So sometimes times I miss a message because I think I don’t really have a message. I also would love it to be able to attach with Messages photos. --- ### A Solid app for the most part. - Overall rating: 5/5 - Reviewer: Stacia S. - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We don’t have a use for all its features but it does make things easier having these things all in one spot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to keep parents informed so that they know sooner when something happens and that information about students is all in one location for filling out forms #### Cons That notification dot doesn’t go away sometimes so it looks like you have a message when you really don’t. It can be frustrating and confusing. --- ### Assitant Director - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Procare Solutions has been positive. It provides the tools we need to manage daily school operations, student information, billing, and family communication in one platform. While there are areas where additional automation and enhanced communication features would improve efficiency, the system does the job well and continues to support our administrative and operational needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The new Room Runner has been the feature I like most. It has helped improve efficiency and has been especially useful for planning for the upcoming school year. Being able to access information more easily has made forecasting enrollment and classroom needs much simpler. One enhancement I would love to see is the ability to view projected income and child assignments for the next three months directly within the" Outgoing and Incoming tab". This would make long-term planning and budgeting even more effective. #### Cons While Procare offers many helpful features, I feel there are still several processes that could be further automated to improve efficiency. For example, when a child is assigned to a specific classroom or program, related tags should be applied automatically rather than requiring additional manual steps. I would also like to see more automation within billing. If a tuition rate or fee is attached to a specific program, the system should automatically apply those charges to the child's account when they are enrolled, reducing the risk of errors and saving administrative time. Another enhancement I would recommend is the addition of a school-wide communication wall or announcement board. Currently, most communications are sent through messages that generate emails, which can quickly overwhelm parents' inboxes. A centralized communication feed where families can view announcements, reminders, and updates would improve communication while reducing email volume. --- ### Wish we would have switched sooner - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have enjoyed our switch to Procare, they made it a seamless transition. entering information is easy and efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We like the ease of connecting with parents each day. we also like RoomRunner as we have easy access when phone calls come in about openings. #### Cons We wish that all information was available on the app and not emailed. parents complain to us that they cant find what they need when scrolling through potentially 100's of emails a day. --- ### Great program! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience - the ease of entering info is fantastic, as well as tracking student info and waitlists. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use, easy tracking students and info, waitlist info is easy to find and work with parents. Very pleased! #### Cons Billing can be difficult to understand and help parents with as well as not communicating with parents. --- ### Procare Solutions has been a blessing for a non-profit Preschool. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Procare Solutions has what we need - and our parents need - to communicate, interact, and feel like they are a part of their children's day. We as the administration use it everyday, usually by desktop but sometimes via app, to help communicate with parents and have it for our licensing authority when they are here as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We have been using Procare Solutions for a few years now. For the value of it's subscription, it really does mostly everything you need to ensure your child care center is operating smoothly. It's pretty easy to use for both the parents and the staff, and allows us to update as needed. It is excellent for assisting in student management, and now has the new feature to look at all the rooms and help with capacity and placement dates. Parents use it as a form of communication to the teachers, and this is the number one use of it. The user interface is pretty easy to learn. Customer Support can sometimes have some long waits, but things are taken cared of pretty quickly with them. Working on new features with the team is always fun too, to see our side of how to use the app, and they take the feedback seriously. #### Cons I do think there is some updates that are much needed on the app still. They do have a feedback form that can submit ideas for these things. I also believe that sometimes it can be a pain to get some of the reports for things, and my staff doesn't like this as much, but once you get past some of it - it really isn't too hard to set up. --- ### Good system for center accountability.. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tasks and students are clearly defined, search bar is intuitive.. takes some practice toggling through task bar for daily parent chat and pictures, but easier with time.. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The overall management of both enrolled and in attendance at the center..easy for parents and staff to see by classroom, check in and out . #### Cons Parents' phones sometimes can't scan QR code, or access site while at front desk check in/out.. that may not be the app, though . --- ### Procare- a pandemic purchase we continue to love - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered We transitioned after the pandemic and now feel that we could help a parent troubleshoot anything they have experience but we also love the support procare provides. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Procare continues to be easy for admin and teachers to manage. Parents enjoy options to maintain separate communications with teachers and staff. In addition to the communication features, payment is also easy to set up. Staff likes the ease of us especially at times when lots of data needs to be entered ex: meal times, attendance on playground, etc. #### Cons It is more expensive than competitors but our staff really likes it's ease of use especially during busy times. --- ### O camjmho afrente - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Investment Banking - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Ele resolveu os meus problemas em menos tempo que eu ja abitueicom os anitigos. Vamos pra frente boa #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good programa e muito interessante.eu não acei nenhuma anomalia, ele e muiso simples, tudo organizado #### Cons Interessante e recomendo qhe testem também, ppr mim podia ser o nimero 1 so mundo inteiro a usasr cap --- ### Still satisfied. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using Procare for many years now and am quite satisfied. Additionally, if the clients are coming from a location that also used the software, then they are able to just change locations and not have to create another account. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like Procare Solutions' ease of use. My staff and my clients are able to utilize the software with minimal assistance. #### Cons My staff and I are not able to verify if the recipient(s) have received their messages. This is particularly important if the messages are urgent. --- ### THANK YOU PROCARE! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I truly enjoy using Procare and want to express my sincere appreciation for all the support that has been given. From the moment I started using the platform, I’ve found it to be incredibly user-friendly, efficient, and thoughtfully designed to meet the needs of both educators and families. It has made communication so much smoother and has helped me stay organized with daily updates, attendance tracking, and important reminders. What I appreciate most is the level of support and responsiveness from the Procare team. Anytime I’ve had a question or needed assistance, the help has been prompt, professional, and genuinely kind. It’s clear that the team behind Procare truly cares about creating a positive experience for users. Procare has become an essential part of our school routine — it keeps everything connected and helps build stronger relationships between staff and families. I feel more informed, more supported, and more confident knowing that we have a reliable system in place. Thank you, Procare, for your continued dedication and for making such a meaningful difference in our day-to-day operations. I’m grateful for all that you do! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I truly appreciate how supportive the team has been. From the very beginning, their kindness, patience, and willingness to help have made a meaningful difference. Whether it's answering questions, resolving concerns, or simply offering reassurance, their support has consistently exceeded my expectations. It’s clear that they genuinely care about the people they serve, and that level of dedication doesn’t go unnoticed. I feel valued, heard, and encouraged — and that’s something I’m deeply grateful for. Thank you for being such a reliable and compassionate presence. Your support means the world! #### Cons One area I feel could be improved is the process for handling urgent matters. While I appreciate the overall support and responsiveness, there are times when pressing issues require quicker attention or clearer escalation steps. Having a more streamlined system for identifying and resolving time-sensitive concerns would make a meaningful difference — especially when it comes to ensuring smooth communication and minimizing disruptions. I truly value the effort and dedication of the team, and I share this feedback with the hope of strengthening our experience even further. Thank you again for all that you do! --- ### ProCare helps Child Care Programs Communicate with Families, Friends and Staff with the push of a button - Overall rating: 5/5 - Reviewer: Janice C. - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our experience has been very positive, we have not had any negative interactions to this point, which always makes us happy. The ease of use for staff and families is always a plus, as we have some staff who are older and may be a bit more technologically challenged than others, but they have mastered ProCare, which is great for our programs as we mandate it's use for all staff, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall, we truly value ProCare as it is multifaceted through allowing us to reach out to families to share messages, emails, or photos of their children during the day to let them know how they are doing. It is also transparent in that all staff are able to see the messages that go back and forth on this platform. It also has afforded us the ability to know where each child in our program is every second of the day, which is great as we have well over 200 children who are constantly moving from one room to another, going outside or a bus line, wherever they are in the building we know at all times from the minute they walk in, until the minute they leave, #### Cons At this time, I do not have any cons that I can think of. We have used ProCare for several years at this point, and I think my entire staff likes using it and finds it to be a better system than Tadpoles, which is what we used in the past. --- ### Responsive, Reliable, and Professional - Overall rating: 5/5 - Reviewer: Lauren B. - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Procare has been a huge help to our center. It makes running day-to-day operations smoother, saves time, and has supported the growth of our business. Beyond the product itself, what stands out is how much they seem to genuinely care about their customers and our success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been a Procare user for years and really appreciate how responsive they are to customers. The system has continued to grow and update over time based on real feedback, and it shows. Every interaction I’ve had with their team has been professional and helpful. #### Cons Honestly, I don’t have any major complaints. The system works well and does exactly what it should. We use it every day and have never had any major issues. --- ### Procare Gets My Vote! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Everything from initial conversations to training and implementation has been superior. There is a good bit of competition out there and we would choose Procare again! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Procare for only a few months. We absolutely LOVE IT so far. So many features make my job as director easier, but I really like teachers being able to communicate with parents. It gives them ownership of parent relationships. #### Cons We have had a few times when the software was running extremely slow in the AM. I reached out to Procare and received a prompt reply. --- ### Preschool Teacher - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Student information and parent contact is simple and easy to use. Can create incident reports easily and track them. #### Cons When you send multiple pictures in one post they come through as separate alerts. Gets overwhelming for parents. --- ### Elm Tree loves Procare - Overall rating: 5/5 - Reviewer: Maggy F. - Industry: Education Management - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, our experience with Procare solutions has been a positive one. As a company, we have no complaints with the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the ease of the app for not just this staff, but also for the families. it makes communicating with them much easier and it’s not confusing for them to navigate the staff are able to give all the kinds of updates that they need to through the app. #### Cons My only con would be that for the staffing being able to have this schedule in the app with break times. --- ### ProCare goes the distance! - Overall rating: 5/5 - Reviewer: Christy O. - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We changed from Office Center to ProCare as we'd used Office Center long enough that the adding billing options were limited and we'd reached the limit. Editing any billing options then changed past accounts to the new options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once it's set up the system is very easy to use and quick to post regular billing. Additionally the filter options are exceptionally helpful. #### Cons The time it takes to set up accounts; although that is no different than any other billing program. --- ### Great Overall Experience with Minor Challenges - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we have had a great experience using this program. It has helped streamline communication with families and staff, keeping everyone informed and connected. While there are a few areas that could be improved, it has been a dependable and beneficial tool for our program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program has been a valuable tool for communicating with families and staff. It makes it easy to share important updates, send messages, and keep everyone informed in real time. The ability to organize and streamline communication has really strengthened our connection with families. #### Cons Some features are not as user-friendly, especially for families who are less familiar with technology. There can be occasional delays or glitches that interrupt communication. --- ### Procare Solutions Makes Childcare Management Easier and More Efficient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, our experience with Procare Solutions has been outstanding. The platform has truly simplified how we manage our school’s daily operations. Billing, attendance tracking, and child check-in and check-out are all handled efficiently in one easy-to-use system. The automation of payments saves time, reduces manual work, and minimizes errors. Parents appreciate the transparency and convenience of accessing their accounts and receiving updates through the app. Our staff finds Procare very user-friendly, and it has improved communication between teachers and families. The reporting and recordkeeping features also make compliance and documentation effortless. While we’ve had occasional issues with payments not reflecting immediately, the benefits far outweigh the challenges. Overall, Procare has enhanced organization, increased productivity, and helped us focus more on the children rather than administrative tasks. It’s a reliable, time-saving tool that continues to make a positive difference in our daily operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Procare Solutions has been amazing for our school’s billing and daily operations. It makes tracking payments simple and accurate, ensuring nothing is missed. The system allows us to easily monitor attendance and provides a smooth check-in and check-out process for children, giving both staff and parents peace of mind. Everything is organized in one place, saving us valuable time and reducing paperwork. Procare has truly streamlined how we manage our center, making it easier to focus on the children instead of administrative tasks. It’s a reliable, user-friendly tool we now consider essential to our daily routine. #### Cons While Procare Solutions has many great features, one of the biggest challenges we’ve faced involves the payment system. We’ve had several instances where parents made payments, but those payments did not immediately reflect on their accounts. This caused confusion for both our staff and families, requiring extra time to track down receipts, verify transactions, and manually adjust balances. Although customer support has been helpful, the issue has occurred multiple times, which can be frustrating for parents who believe they’ve paid on time. We hope Procare continues to improve its payment processing reliability to make billing smoother and more consistent. --- ### Alyssa's thoughts - Overall rating: 4/5 - Reviewer: Alyssa W. - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. No bad i do well with everything. Its been user friendly and our [sensitive content hidden] can message us directly in the app which has been nice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how it connects to our front check in so i dont have to personally sign kids in or out. This helps both the office and classroom to better keep tabs on who's here and where they are. #### Cons In the past we had an app that had a page the displayed all the kids and what we entered. So it would list all kids clocked in on the left and the if you put breakfast in gor 1 kid, diaper for 5 kids activity, lunch, am snack, pm snack, nap it would show at the top and a dot in the boxes for who got things put in. Like a chart itvwould show johnny, tommy, sara hot breakfast but no dot by matt, joe, bob meant you didn’t enter another in that category. Activities would have a number so if i entered 5 activities and it showed tommy only did 3 activities i knew i missed him some how and could cirrect it. With procare i have to ho into each child individually and scroll to see what was entered. The other sight had a great concept with the chart. It was called Hi Momma if you need to see better how it worked --- ### Great software for childcare! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this is a great program at a great value. Yes it needs some improvements but all the programs I've used does. They continue to get better and better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service is fast and they are so nice. The software is very easy to learn and fast. It's easy for eveyone to check in and out their children. #### Cons The reports you pull are not that good. I don't like the ones in spread sheet. They need to be in pdf form. --- ### Procare Survey - Overall rating: 4/5 - Reviewer: Annette C. - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have had Procare for around 10 years. Overall, we are very satisfied. It has been very effective for helping of collecting tuition each week. We love customer support, every time we call they are very helpful and help us solve whatever the issue is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We like the ease of use for staff and parents, the child and parent management and the teacher communication. #### Cons We don't like the rising costs of the transaction fees for processing. I know that everything is going up but the rising costs effects our bottom line. --- ### Lead teacher, infant toddler room - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From the morning routine, it is very easy to enter every activity in the accurate time. to the evening after nap and diapers changed. The observation helps the parents to understand the milestones and the goals children met every time they are doing the activities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use, great communication with parents, great communications with teachers. did like everything in that application, because is very easy to use.from student management routines and insident reports. The insident reports help me to explain the time and the explanation for what happened at the moment and post the picture. #### Cons I did like everything in that application, because is very easy to use.from student management routines and insident reports. The insident reports help me to explain the time and the explanation for what happened at the moment and post the picture. --- ### Good program - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like that we can do so much within the application, we don’t use some of the features, such as the camera due to so many families do not like their child’s pictures taken. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I love that we can communicate with our childrens families and that all their information is in one app. We also use it for conducting attendance, which is great! J #### Cons Sometimes in the midst’s of working in the app, it sometimes kicks me out, then have to sign back in, including password and all --- ### We love Procare! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been positive overall. I wish there was a way to edit messages that have been sent to parents. Sometimes you find a mistake after sending it and you can only trash it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use- it is user friendly. I like the student management. It makes it easy to keep track of students and families. #### Cons There is not a way to edit the messages that teachers put out to the parents. The office has to trash the message if it's not up to par (grammar and spelling errors, etc.) The billing portion can be tricky- it frequently has glitches. ---