What are Sandbox ChildCare Management users saying about the software?
Read what people like you have said about using Sandbox ChildCare Management software through verified user reviews
User Review Highlights
4.87
102 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Integration of accounting, parent communication and classroom management. Billing feature is easy to use."
"Sandbox Customer Service is always there, ready and willing to help in any way possible. They are fast, friendly and resourceful."
"Cost, ease of use, can design for what I need, not use what I don't need."
"I think an average person without such aid might struggle with a somewhat steep learning curve at first."
"Problems linking the Sandbox app with the online software."
"There are some confusing settings with the billing feature."
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Showing 1 - 25 of 102 reviews
Angie
Verified reviewer
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Growing with Sandbox
I have always had a positive experience. Anytime I have a question for chat , response almost immediately.
Pros
This software is easily trainable to our new franchisees.
Cons
There are two many options. There should be only what we need for our centres. eg daily report. Parent portal should be more interactive. eg. childcare friendly not office friendly.
Reasons for choosing Sandbox ChildCare Management
I participated in the conception of Sandbox and was excited that being Web based I could have access no matter where I would be.
Reasons for switching to Sandbox ChildCare Management
It was not web based

Response from Sandbox Software
Hi Angie, Thanks for your great review and your loyalty all these years!
Replied November 2020
Claire
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Sandbox Software Review
I was responsible for learning and implementing the software so I started from the beginning to learn all that Sandbox could do to improve our department. I was the point person so I needed to know it from A to Z. First, the customer service representatives at Sandbox are A+; always available to answer questions and help with the set up. The system basically gave us the ability to go paperless. The system gave parents/guardians a portal for all of their needs from electronic registration to monthly payments.
Pros
The system basically gave us the ability to go paperless. The system gave parents/guardians a portal for all of their needs from electronic registration to monthly payments. We received 100% positive feedback from our families with the implementation of Sandbox. We went from entering monthly payments by hand to 98% of families using the electronic payment system through the parent portal. This gave a real-time payment tracker that allowed us to respond immediately for any late payments. This also gave us the ability to send end of the year tax statements electronically; no more bulk mailings so it saved money. We installed electronic sign-in/out for a secure and accurate attendance system. The accurate attendance also allocated accurate records for subsidy tracking; again saving money. The family account section gave the freedom to upload documents, keep track of physicals and due dates, write notes, communicate with the family securely. Sandbox has many important features that will help any child care center through the registration process, bookkeeping, communication, documentation, reports. I use many of the Sandbox installed reports each month from payment summaries to attendance reports. There are many reports available. There is also a section that we use for staffing that helps keep track of profiles, documents, due dates, etc. This gives us one location and accurate records that we use for Keystone STARS. I would highly recommend Sandbox for all child care providers.
Cons
The only negative issue I have with Sandbox is that I need to have specific wording for payment receipts that parents need to submit to their employer for dependent care reimbursement. I need to insert the specific wording manually which is tedious and takes too much time to do each month.
Reasons for choosing Sandbox ChildCare Management
After researching other childcare software products, we found Sandbox software for child care centers and the program sounded like it would meet our needs. It not only met our needs, it brought us into the 21st century.
Reasons for switching to Sandbox ChildCare Management
When I first started in the child care department in our school district, the software system being used was antiquated. We were researching to find a more user-friendly and powerful software for our department. We found Sandbox software for child care centers and the program sounded like it would meet our needs. It not only met our needs, it brought us into the 21st century.

Response from Sandbox Software
Hi Claire, Thanks for taking the time to leave this amazing review! We are happy to hear that Sandbox was able to help you and your center optimize your daily processes and go paperless.
Replied December 2020
Kelley
Company size: 51-200 employees
Industry: Education Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Sandbox
I am the part time secretary for evenings, I use sandbox to enter schedules, change schedules, make payments and reports. I use it daily, and my only question is about double entries, (see above).
Pros
For the most, Sandbox is pretty organized for our needs here. I like that staff at Sandbox keep us informed and are there for questions and answer prompt! Overall, I would recommend it to others and I appreciate the software, makes part of my job easier.
Cons
I entered one child in duplicate, and was unable to delete. It had to be archived. There has to be a way to delete double entries?

Response from Sandbox Software
Hi Kelly, Thanks for providing this feedback! You are able to delete children unless there is billing tied to the child record. Please contact our support team and they will help you resolve this issue.
Replied November 2020
Lisa
Company size: 11-50 employees
Industry: Facilities Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Much less expensive than other similar software
Overall we are very happy with what Sandbox has offered our centre. Set up was fairly easy, but just like any new program, there's a learning curve. The customer service has been astounding from the beginning! I can message hem about any tiny issue or question and they have an answer within minutes.
Pros
The price is great! Beats any other similar software prices by a landslide. It does everything that a daycare centre needs, and they are constantly updating and upgrading. Consumer service is fantastic!
Cons
There have been a few glitches to work through, but those have been addressed. I would love to see a more detailed explanation of payments on invoices. For example, we can make a partial payment on an invoice using a credit on an account, but on the invoice it doesn't specify where that payment came from. It just says "Amount Paid", so it can be difficult to go back and figure out where that payment came from. The invoicing/billing section needs more clarification.
Reasons for choosing Sandbox ChildCare Management
When we were searching for software to use we couldn't find many options. HiMama was the most popularly used in our area, but the cost is outrageous! So we went looking for something that wasn't going to cost an arm and a leg...especially for a new centre where every penny counts.

Response from Sandbox Software
Hi Lisa, Thanks for the amazing review! We are so happy to hear that we were able to provide the software you needed at an affordable price. Have a great day!
Replied December 2020
Kathryn
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Sandbox is a breath of fresh air in childcare management software!
none
Pros
This program has dramatically changed our billing procedure. It is so simple and easy to use while still having all of the features we need to successfully operate our large childcare program! We love that it can be accessed remotely, parents can access the app, teachers can sign students in and out from the ipad, and so much more! If we ever need help, the customer service team gets back to us very quickly! We also LOVED that the Sandbox team helped us add all students when we started with them so we did not have to manually move everything over!
Cons
This may be a problem unique to our program. However, when we have parents complete a new registration form (needed for our license) each year, it duplicates the parents in the child profile which can cause billing or parent portal issues. We have not found a simple way to correct this on our own. Other than that, everything has been smooth sailing.
Reasons for choosing Sandbox ChildCare Management
reviews, ability to access the program online, and the customer service team who walked us through the program before we purchased!
Reasons for switching to Sandbox ChildCare Management
We were looking for something that would operate online rather than on a local device. We also needed better customer support. Sandbox has been everything we were looking for!

Response from Sandbox Software
Hi Kathryn, Thanks for the amazing review! We are so happy to hear how your business has benefited from using Sandbox.
Replied November 2020
Bridget
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2020
If you are wondering if you should purchase this software.....The answer is YES!
We have been extremely happy with our purchase and implantation of the Sandbox software. We have been able to drop the amount of past due tuition dramatically along with improving our system of keeping up with shot records and other requirements for the children and staff. My time spent calculating time cards has been dramatically reduced due to using the computerized time clock.
Pros
I love the ease of use of the system and that parents can view their info on the parent app. Since we have started using the software we have been able to drop the amount of past-due tuition from over 10K to under 2K weekly.
Cons
I do not like that when a couple is married that only one of them can see their account balance. I wish there was a joint option where they could both have a login that would allow them to see the balance. I have parents get confused when they login with their personal email when the account is setup under the other parent and see a zero balance. Maybe even something that showed when the parent listed as the non-payer logged in that showed this is a non-payer account. I would also like for parents to be able to pay in advance and it leave a credit on their account. Many of my parents want to pay monthly or bi-weekly and cannot pay over the amount due.
Reasons for switching to Sandbox ChildCare Management
We wanted an updated product that could meet our needs and help solve the problems such as outstanding tuition, keeping track of shot records etc. and a system that would allow parents to have online access to their accounts and pay balances on time.

Response from Sandbox Software
Hi Bridget, Thanks for taking the time to leave this awesome review! Your request about a joint account is something we have heard before and something we are looking to add to Sandbox in the future. Stay tuned!
Replied January 2020
Pamela
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Sandbox Software
Our team has had a positive experience with Sandbox from the start.
Pros
This program is user friendly and provides record keeping that is efficient and simple to use. The billing process runs smoothly. Parents have expressed ease of use. As a client of Sandbox, I am MOST grateful for their customer service. They listen, make changes to the program if appropriate and frequently problem solve with me. I can't speak highly enough of their team.
Cons
There is not much I don't like about this program. It would be great to have a program which integrates observations with Early Learning Standards. However, that is unlikely since standards vary from state to state and this integration would be cost prohibitive for any program.
Reasons for choosing Sandbox ChildCare Management
Product capabilities, billing program and cost

Response from Sandbox Software
Hi Pamela, Thanks for the amazing review!
Replied November 2020
Ted
Company size: 2-10 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
ECEC LLC
Overall I have become more efficient and saved time. I can work from anywhere and see up to the minute changes in our center.
Pros
The interface is very intuitive for me and my staff. The main reason I selected and continued the use is the customer support is beyond great. If I message I get a response in minutes and If I request a call, I am called the same day and most times with in minutes.
Cons
I wish that familie's balance would be included in the log in and log out steps.
Reasons for choosing Sandbox ChildCare Management
Price, customer support and ease of the interface.
Reasons for switching to Sandbox ChildCare Management
I was looking for an online software that was easy to learn and understand.

Response from Sandbox Software
Hi Ted, Thanks for the outstanding review! We appreciate your loyalty to Sandbox all these years.
Replied December 2020
Geneviève
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
The software with a brain
I love the software, I suggest it to other centers every time I have the chance.
Pros
The software is user friendly and fluid. It is logical to use and helps making my job simpler. The team is very responsive and takes care of us every time we have a question.
Cons
A few reports could be added but the team works with us and is willing to make changes when needed and possible.
Reasons for choosing Sandbox ChildCare Management
Another center told me about it and raved how awesome it was.
Reasons for switching to Sandbox ChildCare Management
The other Software was not user friendly and complicated to navigate. Every step required multiple steps. The team was not willing to change things up to adapt to the center's need. And when we had a questions it took days to get a reply.

Response from Sandbox Software
Hi Genevieve, Thanks for the amazing review and your loyalty to Sandbox. Have a great day!
Replied December 2020
Matthew
Company size: 2-10 employees
Industry: Primary/Secondary Education
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2020
Best Option for Child Care Centres
We have used Sandbox since their early days. We've been happy from day one and it just continues to get better. We have been using HiMama as well for documentation, but Sandbox now offers these features as well. This is a complete management and documentation package perfect for centres no matter if its 15 spaces or 150.
Pros
Customer service and support, user interface, ability to keep it simple or utilize more advanced features, value for money, ability to export data.
Cons
Nothing - we have no issues with Sandbox after 4+ years of use.
Reasons for switching to Sandbox ChildCare Management
HiMama does not allow your to download your own data. This is a major issue for licensing and privacy protection.

Response from Sandbox Software
Hi Matthew, Thanks for sharing this amazing review!
Replied January 2020
Katelyn
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2019
Great Program worth the price
When I first took over in the childcare office I was under the impression that Sandbox would not fulfill what we were looking for in a software program, but after doing more research on my own I discovered that Sandbox was able to do everything that other programs do. I've enjoyed working with the Sandbox program and their customer service.
Pros
This software has the same functions as many of the more expensive software. Without have any formal training on it I was able to figure it out pretty easily and being able to call, email or chat with customer support has been a huge help. Everything that we were looking for in a software program Sandbox has with being a fraction of the price of others. Sandbox is simple and clean looking and is working on updating to keep up to date resources available to parents and teachers.
Cons
Some of the features that it has such as with child daily logs is not as concise as I would prefer it to be as an administrator, but over all it is simple to use and easy for parents to navigate.
Alternatives Considered
Reasons for choosing Sandbox ChildCare Management
We were closely looking a Brightwheel but when we compared them side by side Sandbox does the same thing as Brightwheel but for half the price. Brightwheel is more visually appealing but I appreciate the simplicity of Sandbox

Response from Sandbox Software
Hi Katelyn, Thanks for the amazing review and feedback! You will be happy to hear that we are making some major updates to our daily logs early next year. Stay tuned!
Replied November 2019
Courtney
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
Sandbox is Top Notch!
Sandbox is super easy to use. It used to take me 3 days to do billing with the other product I used. Now it only takes me minutes! Parents love the ability of paying online and seeing real-time posts from teachers about their child. Sandbox Customer Service is Top Notch!
Pros
Sandbox Customer Service is always there, ready and willing to help in any way possible. They are fast, friendly and resourceful.
Cons
Problems linking the Sandbox app with the online software.
Alternatives Considered
Reasons for choosing Sandbox ChildCare Management
Ease of use and customer service.

Response from Sandbox Software
Hi Courtney, Thank you for taking the time to leave this great review!
Replied December 2020
Edward
Company size: 2-10 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Amazing customer service team and amazing product
Besides the learning curve I overall enjoyed the use of the Sandbox platform and the amazing customer support team. Any time I got stuck or need to know how to do something, help was always a chat away.
Pros
I am relatively new to early childhood education getting accustomed to the many intricate facets of the role from billing, staffing requirements, immunizations, attendance, family communications, newsfeeds, etc has all been made much simpler and streamlined with the Sandbox platform. It is great to have so many features and functions all integrated within Sandbox and it has done away with the need to maintain entire filing cabinets worth of student and staff paperworks. We've had licensing come through and never glanced at our hard copies simply because all of our stuff are backed up to Sandbox.
Cons
The sheer number of features are a bit overwhelming at first and it takes a while to understand how to use the platform. I was fortunate to have a person on my team who went through the learning pains herself to help me figure out things like how to send invoices and mark kids as absent for vacations. I think an average person without such aid might struggle with a somewhat steep learning curve at first. Short tutorials (maybe in video format) that are easy to find and targeted to common, specific tasks such as how to add a child for enrollment, or how to add payment, etc would be very helpful.

Response from Sandbox Software
Hi Edward, Thanks for the great review! We do have some great tutorials you can watch on our Youtube page. If you ever have additional questions, please contact our support team!
Replied November 2020
Hannah
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2019
I knew immediately that I liked Sandbox from the demo because it was so easy to use!
Overall, Sandbox has been very intuitive and easy to use. It's great to have the platform online and in an app so it's always accessible. I've been very happy with Sandbox so far!
Pros
Sandbox has been very easy to use, and luckily I have not had a lot of questions or issues. But, I would say what I like most about Sandbox so far is the Customer Service. The old software I was using would require several phone calls, lots of time on hold, and a lot of work-arounds to get things done. My experience with Sandbox has been the opposite! The representatives have been available and helpful! They call back whenever I call them- even if I haven't left a message. The online chat feature has also been helpful for quick questions!
Cons
So far, I would say I have liked the billing features the least in Sandbox. We are currently set up to bill families by day, and that has been the only task that has become more time consuming since switch to Sandbox. Getting all of the various schedules, snow day credits, and fees to be applied correctly has been pretty tedious and manual. We are considering switching to a flat-rate monthly fee which I do think would help alleviate some of these issues, as it seems that's what the system is designed to do.

Response from Sandbox Software
Hi Hannah, Thanks for the awesome review! We are sorry to hear that you find some of billing tasks to be time consuming. Sandbox handles many complex billing scenarios, and this is normally one of our strengths, however depending on your specific needs, this may not be the case for your center. That being said, we'd love to hear what your current needs are to see if there is a better way that you could be doing it in Sandbox or how we can improve our billing capabilities in the future. Please feel free to contact our team at support@runsandbox.com so that we can assist you further!
Replied April 2019
Maegan
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Childcare Software
Overall, great experience!
Pros
Overall, the program is easy to use and has helped our billing process. We have been able to use the teacher app for check in and that has help tremendously through COVID. The customer service is over the top awesome. I am VERY thankful that we have someone to chat with and for the most part the same few people each time. To have them available when I need help for myself or a parent asks a questions and invaluable.
Cons
There are different aspects that do not work for our specific program when it comes to running different reports. But we like so many things about the program that we have worked around it or changed how we maneuver things to adapt to running a correct reporting. I do like however that if something does not work we can tell support and they will put in a ticket for us.
Reasons for switching to Sandbox ChildCare Management
Childcare Manager was changing their software and merging with a different program. We did a trial of that program and it was not ready for what we needed to use it for. Sandbox was recommended to us and we have used it ever since.

Response from Sandbox Software
Hi Maegan, Thanks for the great review! I am happy to share with you that custom reporting is scheduled to be released at some point next year.
Replied November 2020
Judy
Company size: 11-50 employees
Industry: Primary/Secondary Education
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Sandbox
Pros
I Love Sandbox! You can do so many things with this program. This was the best investment our center made!
Cons
Some things seemed a little difficult to learn, but your tech support is amazing!
Alternatives Considered
Reasons for choosing Sandbox ChildCare Management
It did as much for much less
Switched From

Response from Sandbox Software
Hi Judy, Thanks for the amazing review! We are so happy to hear that Sandbox has shown to be well worth the investment.
Replied November 2020
Rhonda
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Love this program. Very user friendly and great support.
Very happy with this program. It is so easy to use, allows you to not only track the attendance of the children but staff as well. The support is terrific, always someone available to provide guidance. We have tried several programs and this is by far our preferred!
Pros
The software is very user friendly and forgiving if you make accounting errors. The support is efficient and reliable. Love the Parent Portal feature and ease of registration. We love being able to communicate with parents and send pictures to them throughout the day.
Cons
Cannot customize your billing dates to use the auto billing feature if you are not in Ontario. There is no way to track children if they visit in multiple programs throughout the day. At times in child care you need to move children for ratio purposes and there is no way to track what room they are in if not their primary assigned room.
Reasons for choosing Sandbox ChildCare Management
Cost Effective and ease of use.
Reasons for switching to Sandbox ChildCare Management
Fastoche has great features, the only downside was the accounting was very glitchy. Child Care Pro was not forgiving and took a huge effort to correct erros.

Response from Sandbox Software
Hi Rhonda, We appreciate the great review and feedback you provided.
Replied November 2020
Christine
Company size: 2-10 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Child Care Software
Amazing.... best investment for our organization
Pros
So easy to use the software and keeps parents files and financial information easy to track and stay on top of during the pandemic and our closure it allowed me to run the daycare remotely. I can't imagine without the software how difficult it would have been to manage everything without the software. So many filters allow you to get the information you need
Cons
Some things are hard coded and can't be changed
Alternatives Considered
Reasons for choosing Sandbox ChildCare Management
cost and customer service is top notch
Reasons for switching to Sandbox ChildCare Management
Database was getting old and not up to needs we currently had and didn't have an email everyone capacity

Response from Sandbox Software
Hi Christine, Thanks for taking the time to leave this great review!
Replied November 2020
An
Company size: 2-10 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
Easy childcare management tool
Overall, this product is good for what we need. We don't need all the bells and whistles so it's at the price point we want.
Pros
It is easy to set up and use. The customer service team is responsive and quick to answer your questions and take your suggestions.
Cons
The integration to the teacher app could be better. Either features for admin need to be on the teacher app or another app for admin would be nice. Also, if there was a way to keep login for the app, it would be awesome!
Reasons for choosing Sandbox ChildCare Management
price

Response from Sandbox Software
Hi An, Thanks for this great review!
Replied December 2020
Denise
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Sandbox Preschool Software
The biggest pro to this software is the almost immediate support you can get from software professionals.
Pros
This software is easy to use for both teachers, administration and parents.
Cons
I would like to have the ability to create my own reports.
Reasons for choosing Sandbox ChildCare Management
It replaced the product we were using with ease.
Reasons for switching to Sandbox ChildCare Management
This software more suited our needs

Response from Sandbox Software
Hi Denise, Thanks for your amazing review! Happy to hear your find it so easy to work in, as that is something we put a lot of focus on.
Replied November 2020
Catherine
Company size: 2-10 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Great Company
I have been using this program for over 6 years now. When I moved to a new program, I brought sandbox with me!
Pros
This program is very user friendly and the costumer service is amazing. Anytime we have any issues one quick email and the problem is looked into and resolved as quickly as possible. Also if there is anything we need the program to do (with limits of course) they are happy to try and accommodate the need.
Cons
Because we have a very small center there are many of the features that don’t apply to our needs. And there are few things we would like, but the program doesn’t do because of our size. We have made what is available work though.
Reasons for switching to Sandbox ChildCare Management
Cost of the other program and at the time the other program was outdated and more complicated to use.

Response from Sandbox Software
Hi Catherine, Thanks for taking the time to leave this great review! Customer Service is a top priority at Sandbox and we are happy to hear about your great experience.
Replied December 2020
Debra
Company size: 2-10 employees
Industry: Individual & Family Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Great Software
I love this company.
Pros
This company saved my business from going bankrupt. It is easy to use. Keeping track of schedules is simple.
Cons
I do not like the fact that you can not remove a child. you can just archive them.
Reasons for choosing Sandbox ChildCare Management
[SENSITIVE CONTENT HIDDEN] walked us through the set up. After our free trial we were hooked.

Response from Sandbox Software
Hi Debbie, Thanks for the amazing review! We are so happy to hear that we were able to assist your business in this way.
Replied November 2020
Krystal
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
Pleased overall
Help desk is AMAZING !!
Pros
Integration of accounting, parent communication and classroom management. Billing feature is easy to use.
Cons
No ability for parents to respond to posts made by teachers therefore very hard to receive feedback on our programs. App often glitches. Updates often don't work (released before bugs are worked out).
Reasons for choosing Sandbox ChildCare Management
Demo impressed me
Reasons for switching to Sandbox ChildCare Management
Neither one of the programs that we used to use had all the features we were looking for

Response from Sandbox Software
Hi Krystal, We appreciate you taking the time to leave this great review for us!
Replied December 2020
Diane
Company size: 2-10 employees
Industry: Education Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Great Product!
Love it! Easy to use. The Sandbox Team is always there to help.
Pros
Wonderful customer service. Has all the features we need to make the business run smoother.
Cons
Few glitches between products used (i.e. ios and android).
Reasons for choosing Sandbox ChildCare Management
Price and convenience of having everything I was looking for (i.e. attendance tracking, daily sheets, messages to parents, tuition tracking and paying online, app so all teachers can use it, whenever.

Response from Sandbox Software
Hi Diane, Thanks for taking the time to leave us this great review!
Replied November 2020
Molly
Company size: 2-10 employees
Industry: Religious Institutions
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2019
Thank you for making my job easier!
Pros
From the very start when we were researching software for our afterschool program, Sandbox was a standout. The cost and customer support was terrific. They were always there to answer questions and concerns regarding the right fit for our needs. Once we made our decision to use their product, the level of customer support has never changed!
Cons
Can't think of a thing! This software delivers everything we have needed!
Reasons for choosing Sandbox ChildCare Management
Cost and customer service caught our attention, but once we started working with the software, it was a no-brainer! Attendance, billing, communication with our families, all my necessary reports, and the staffing element made this an easy choice for us.

Response from Sandbox Software
Hi Molly, Thanks for taking the time to leave this awesome review! :)
Replied June 2019
