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ACS software

74 reviews(4.0/5)
74 reviews(4.0/5)

ACS Technologies’ church management software applications enable church staff to manage member records, contributions, events, small groups, volunteering, check-ins and more.

Members and leaders can facilitate relationships with one another using calendaring, scheduling, registration and attendance tools within the small groups and event management modules. The built-in communication tools allow church staff to send bulk emails to members. It also offers accounting tools to manage the flow of finances and keep a record of payments made.

At the same time, ACS’ contributions module tracks and organizes giving and tithing data, supporting one-time and recurring gifts, online and offline donations and automated contribution statements for tax records. With integration with the church accounting module, staff can maintain accurate spending and budgeting by fund, department, committee or project.

And with iOs and Android apps for mobile devices, church members and staff can quickly find contact information while in the field.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

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74 Reviews of ACS

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  • Jean from Christ the Savior Lutheran Church

    Number of employees: 11-50 employees

    August 2018

    ACS - Finance - People - Headmaster

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We selected this product years ago, because we needed a church database software that could do a good job with Finance/General Ledger processes. The product we were using at the time did not perform well. We researched a variety of products, narrowed our search to 3, and visited areas churches that were using the 3 products to test them out. At that time, ACS was much more user friendly than the other products. We have now been talking to ACS about converting to Realm. Watching demos, Realm is much more modern looking and ease of use is high. We will be working on transitioning to this within the coming year. After talking to other churches who have made this transition, we will take a gradual approach - activating Realm with staff for a time period first before fully activating with the entire congregation.

    Pros

    Performs general ledger and accounts payable functions well. Headmaster is used for Preschool/Kindergarten classes.

    Cons

    Headmaster is a little cumbersome to use, but you get used to it. Heavy on data entry to set up students. We looked into using Event Scheduler, but determined it was too cumbersome for our use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Our church uses it to track congregants and their personal details.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to easily recall information about people in order to reach out to them.

    Pros

    It was easy to pull up information on how to contact someone or to find out personal details about their family. This is especially helpful in large churches where you might not know everyone who attends very well.

    Cons

    I don't have any cons that I can think of at the moment. I might have to say that the information may need to have stronger security settings, or I was given more access than some people (ie. volunteers) maybe should have.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Amy from St. Luke United Methodist Church

    June 2018

    Gets the job done with the reports we need. Payroll feature is great and easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is an affordable financial software product that gives us the reports we need, and conforms to any auditor's demands.

    Pros

    ACS On-Demand Financial Suite has all the features a good finance software program should have. It is in the cloud, so I never have to worry about losing my data. Reports can be customized. I think it is much easier to use than Peachtree.

    Cons

    It's not intuitive or user-friendly for a non-accounting type person. I have been using it for several years and still struggle with certain parts of it. We will switch to ACS Realm Financial when they implement the payroll module.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    ACS, it has everything I need. It's great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I improve my way of organizing and analyzing my activities inside and outside of my social environment. Applications are necessary because they help us improve our relationships and have time for other activities

    Pros

    It is very useful- I liked the ease of use and the characteristics it offers for the management of the church and the school. In addition, the ACS customer service and development teams were incredible. I recommend it a lot. Excellent

    Cons

    It is necessary to make some updates in certain areas to streamline the customer service process. In addition, it does not have the latest in operating system updates and passwords.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Corey from Covenant Classical Schools & Daycare

    Number of employees: 201-500 employees

    May 2018

    I used ACS in my previous job as a Finance Manager for a church

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really liked the ease of use and the features that ACS offered for church and school management. Also, ACS's customer service and development teams were incredible.

    Cons

    At times, the wait time for customer service was rather lengthy, especially around peak seasons like in February and March near tax time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kaycie from Elevation Church

    April 2018

    We use ACS for check and supplies ordering.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service with ACS is very helpful. Their website is user friendly and saves your previous orders to allow for easy reordering.

    Cons

    Our organization recently switched banks and it required a couple phone calls to design new checks with our new information on it. The customer service was very helpful but it was somewhat time consuming.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ronnie from City Hope Church

    April 2018

    Endless Possibilities with this, no matter your size.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ACS is great if you need everything. They offer a lot, and have been around for a while, so they know the Church world. Their support is usually quick and knowledgable. You don't have to be an IT master to work with them as they walk you through everything you need.

    Cons

    They offer everything, sometimes it's better when a software focuses on just what You need not everything that raises costs and may end up bloating software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Italo from Citibank

    April 2018

    Very good tool to manage churches even small

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good application for the administrative management of churches

    Pros

    The customer service is very friendly and efficient. The application is quite robust for the administrative management of churches.

    Cons

    It is not a very intuitive application, which is compensated with the efficient support it has. Also the interface is a bit simple

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jason from Forefront

    March 2018

    We used this at a friends church to see how it would work before buying and decided against it.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The interface was really clean and simple, it seemed pretty easy to move around for the most part when working in it.

    Cons

    It was just too basic for our needs, not robust enough to really do what we wanted. I wish there was more to do everything we needed for our church.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Omar from Universidad Rómulo Gallegos

    March 2018

    It is really an option to maintain a conection between members of different churchs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As member of a catholical community I would have actual information about my churh

    Pros

    It is an important tool to communicate information , independent of the church size, with total access to information anytme and anywhere

    Cons

    This software only is supported in english, then it is exclusive to use only in english spoken countries

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Not the best software compared to others that are comparable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was able to do snail mailings from this software but only if it was a mass communication and not a more narrow piece.

    Pros

    I like the fact that it is easy to use at first glance. It is easy to log on and view information and to use the database entry pieces

    Cons

    I do not like the fact that you cannot sort out your database to a great degree. For example, you can add fields, but it is not easy to do and to then sort according to your added fields is not easy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Bob from Freelancer

    Specialty: Christian, Protestant

    Number of employees: 11-50 employees

    January 2018

    Great Church Software Management

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like the way this software allows you to access other church members along with photographs to recognize individuals within the church. I currently am assigned the process of checking roll in our Sunday School class which I do on this software and submit without the need for paperwork.

    Cons

    I really haven't discovered anything negative with this software yet. However, having only used it for a about a year, I am still learning it.

    This review was submitted organically. No incentive was offered
    Review Source

  • Brandon from Woodlake Church

    January 2018

    ACS was a huge learning curve for me, but its robust database made it worth it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ACS is powerful. It holds a whole lot of data and can do everything from help manage group and events to managing payroll. Once you learn how to navigate the software, you are able to dig into a lot of different search criteria and information to find just about any piece of info you would want on a church member. I personally do not work with the financial side, but I hear nothing but great things about how secure and robust the financial info is as well.

    Cons

    ACS has a huge learning curve and the user interface is antiquated and pretty hard to navigate. The ACS team knows this however and rather than rock the boat for those who know ACS inside and out, they developed REALM which we have since moved to.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    January 2018

    Bulletproof, contains all the core functionality, but dated

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Crucial information that aids in caring for our church family.

    Pros

    I love that this software has been refined and is extremely reliable and fast. Efficient data entry and keyboard functionality. Powerful reporting. Covers the basics of what a ChMS should offer with ease, speed and power.

    Cons

    This software is dated. It's "cloud" based, but lacks lots of modern communication tools such as text communication, easy email distribution and remote web-based functions like small group attendance, and volunteer management. In all honesty, ACS is so big and has so many add-on features, it can probably do all of these things, but it's hard to know all of the functionality because it's not easily explained anywhere (and I've been a user for 12 years).

    Also, it's reporting process is not difficult for someone with some background in reports, but it's far too complex for an average pastor or lay-leader to use - which requires a database person to run reports.

    Also, no customizable dashboards, etc.

    So, it will probably do most everything you want, but you'll need a ChMS expert to figure it all out and run the reports...

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jimmie from newhope church

    Specialty: Non-Denominational

    Number of employees: 51-200 employees

    December 2017

    ACS Finance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great software for a single site application!!!

    Pros

    ACS is very user friendly and easy to set up. I set up the general ledger and contributions modules and found this a very intuitive process. ACS is flexible and has adaptive reporting that makes it easy to gain access to your data.

    Cons

    ACS needs to "grow" it's ChMS application so that it can compete with the older players in this market. We would like to see more functionality that would make it more viable for a multi-site application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Richard from The Epicurean Group

    Specialty: Other

    Number of employees: 201-500 employees

    November 2017

    Effective for our operations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, nice evolution of the software

    Pros

    Ease of navigation, customizable reporting, effective help menu system. Adjustable to individual user in the settings and screen layouts.

    Cons

    Occasional crashes, if it locks up, you have to re-log in, and via the log in, exit the program that just crashed, then reinitialize.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Zenobia from House of Hope - Operation Breadbasket

    Specialty: Other

    Number of employees: 11-50 employees

    October 2017

    Grateful!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    A very good product. I would recommend them to anyone looking for a flexible system.

    Pros

    As a small non-profit, we were looking for software to help streamline our data collection and reporting; one which focuses on client management and tracking. When we were introduced to ACS, they were a God-send. It was a flexible system that provided numerous options. We were able to manage our client intake much more easily than in the past. Overall, we found them to be a great fit for our organization.

    Cons

    Once you understand the main parts, the system works well, however, more integration is needed. Usually, the help-desk representative was very prompt with their answers to questions. There were so many features that we didn't get to learn them all.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • jennifer from Moorings Presbyterian Church

    October 2017

    It is like working on Windows 15 years ago.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It does do everything you need for church accounting. The support is very good. The training materials are extensive. The trainers and very good and usually very helpful.

    Cons

    It is cumbersome, very slow to use (with many extra steps for every task), not intuitive and and very outdated. Some of the training material goes back to 2003, and looks exactly the same. There are extensive training materials, but they are most often so basic they do not answer anything besides basic questions.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Kristin from The Church at Canyon Creek

    September 2017

    ACS is an okay program I feel it is very outdated and needs some major updated to be compatible.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Navigation with this software is quite easy to use, I enjoy the ability to search for my contacts easily, but once again it is slow and outdated and could definitely use a face lift.

    Cons

    As stated before in my previous comments above, ACS needs to be updated to reflect more modern graphics, and accessibility. I think it would be wonderful to have an app that links to your phone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ashley from First Baptist Church Killen

    Number of employees: 11-50 employees

    September 2017

    ACS is a must have software for churches.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helps keep up with membership info and tracking.

    Pros

    The best part about this software is the search ability to locate information. While it takes some time to become familiar with how the searches work, you can pretty much find what you are looking for as long as the data has been imputed correctly. For example, you can locate a certain phone number. However, you still need to know how the phone number was classified when it was entered into the software.

    Cons

    The part I like least about this software is the difficulty of merging documents for mass mail out. There are many steps and takes some time to master this process. It would be great to simply this process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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