ACS vs Church Community Builder

ACS has 116 reviews and a rating of 3.9 / 5 vs Church Community Builder which has 416 reviews and a rating of 4.34 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.90 / 5 (116)

4.34 / 5 (416)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

January 10, 2021

March 12, 2021

Pros/Cons

  • Pros

  • Love the support team and their vast knowledge of the product. It is easy to use.

  • The database was very useful and made my job much easier.

  • Cons

  • The reporting feature of the software is highly customizable which is great for it's ability to enable you pull information exactly how you need it, but it makes it's user friendliness a bit lacking.

  • I really do like everything about it but if I had to name one thing, it would be the reports part of the program. The reports can be a little difficult to search & display the results you want.

  • Pros

  • Metrics - love this feature. It makes it easy to monitor different things at a glance. Love that CCB incorporates check-in and giving. Love the Lead App.

  • The thing I like the most about CCB is that it is web based and I can access it from anywhere. Even my phone. The great customer service when I have an issue is also a plus!

  • Cons

  • It tends to be a tad behind the curve when it comes to keeping up with newer technology and fresh looks but definitely stepped it up recently.

  • Some features are hard to navigate and aren't very intuitive. But again, they seem to be working on those issues all the time.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos